8x00 Enterprise Virtual Array updating product software guide (XCS 6.200) (5697-7958, February 2009)

4. Verify that no changes to the storage system conﬁguration are in progress. For example, you should

not be in the process of creating a virtual disk. Conﬁguration changes should not be made within 48

hours before beginning the upgrade.

NOTE:

• The leveling process does not i mpact the upgrade. If leveling is in progress, the upg rade

can be p erformed. The leveling will be suspended during the upgrade and resumed

when the upgrade is complete.

• Make sure you suspend any processes or applications that may change the storage

system conﬁguration.

•Proactiveeventnotiﬁcation can be used to alert you if a critical event occurs during the

48 hours before the upgrade.

Step 2. Disabling ISEE

Estimated time to complete: 10–15 minutes

To avoid the generation of unnecessary events and alerts during the upgrad e, you should disable ISEE

while performing the upgrade. It is necessary to stop and restart WEBES so that it will not expect ISEE to

be running.

If you are running ISEE, disable it as follows to avoid generating unnecessary alerts during the upgrade:

1. On the m anag em ent server, open a command window.

2. Enter the following command to stop ISEE:

C:\>DESTA ISEE OFF

3. Enter the following command s to stop and restart WEBES:

C:\>net stop desta_service

C:\>net start desta_service

4. Enter exit.

Step 3 . Clearing storage sy stem passw ords

Estimated time to complete: 10–15 minutes

If you use passwords on the controllers, use the following procedure to clear them.

NOTE:

When you clear a sy st em password on the controller, you must also disable password access to the

storagesysteminHPCommandViewEVA.Thetwoworkinconjunctionwithoneanother.

Clearing the password on the Operator Control Panel (OCP)

Clearing the password requires access to the storage system. The OCP is located on the front of each

controller.

Using the following procedure to clear the password on the storage system controllers. The password

can be cleared from either controller.

1. Press

fourtimestoscrolltotheSystemPasswordmenu.

2. Press

to display Change Password?

HP Stora g eWorks 4x00/6x00/8x0 0 Enterprise Virtual Array updating product software guide (XCS 6.200)