HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array updating product software guide (XCS 6.200) (5697-7958, February 2009)

Figure 26 Status icon for a bad storage system
Solving problems disabling DR group failsafe mode (Step 3)
There are a number of issues that m ay occur with HP Continuous Access EVA. The following website
provides access to information for troubleshooting problems with HP Continuous Access EVA:
h
ttp://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?&lang=en&cc=us&
prodTypeId=18964&prodSeriesId=471572&lang=en&cc=us
Click Troubleshoot a problem underTasksforHPStorageWorksContinuousAccessEVASoftware.
Solving problems downloading the system software file (Step
6)
If you cannot download the system software file, right-click the link and save it to your desktop. Then,
double click the saved file on the desktop, which opens a window with the link to the file. Click the
link and save it to a directory.
NOTE:
The XCS
firmware image file name has an extension of .sss.Thefile name contains the controller
model
(200forEVA4x00,andEVA6x00or210forEVA8x00)andtheXCSversion. Forexample,
HSV210_6200.SSS isthenameoftheXCS6.200file for the HSV210 controller.
Invalid firmw are image file (Status code 21006)
If the XCS firmware image file is the wrong image, an Operation failed message is displayed. See
Figure 27.ClickOK to return to the Initialized Storage System Properties window.
HP Stora g eWorks 4x00/6x00/8x0 0 Enterprise Virtual Array updating product software guide (XCS 6.200)
67