8100 Updating Product Software Guide (XCS 6.250) (5697-1716, February 2012)

2. Click Help in the session pane.

The full version is displayed in the top right window bar (see Figure 2 (page 11)). If the version

listed is earlier than the minimum supported version, it must be upgraded.

Figure 2 HP P6000 Command View online help

TIP: The version number is also shown at the bottom of the login screen.

Checking the storage system hardware

Estimated time to complete: 15–20 minutes

When to perform: 1–2 weeks prior to the upgrade, and then daily until the upgrade is completed.

NOTE: If you are running HP P6000 Command View 9.3 or later, HP P6000 Command View

will complete this check automatically when you upgrade the controller software.

Before upgrading your Enterprise Virtual Array, check the operation of the storage system hardware

and replace any failed components to ensure the storage system will be operating properly when

the upgrade is performed.

1. Open HP P6000 Command View and click the icon of the storage system you want to upgrade.

2. Check for hardware errors.

a. Examine the Hardware folder in the navigation pane to see if there are any hardware

caution or warning conditions.

If there are any hardware caution or warning conditions, click the Hardware folder to

expand it.

The Hardware Folder Properties window opens (Figure 3 (page 11)). The Operational

State field indicates if there is a hardware problem.

Figure 3 Hardware Folder Properties window

b. Select the array in the navigation pane and click Refresh to update the cache.

Checking the storage system hardware 11