hp StorageWorks fca2355 dual channel PCI host bus adapter - installation guide

4–2 fca2355 dual channel PCI host bus adapter installation guide
Troubleshooting
Using The Event Viewer
The Windows NT and Windows 2000 SCSI driver verifies the condition of the HBA
POST. If there is a failure or a suspected failure, an error log entry is issued to the
Windows Event log.
Following is the procedure for viewing the event log.
From the Main menu:
3. Double click or select the Administrative Tools program group.
4. Double click or select the Event Viewer. The display shows a list of discrete
events specifying the source name:
• For Windows NT, specify LPGNDS35
• For Windows 2000, specify CPQKGPSA.
5. Double click any event with the source name.
6. Change the data view from Bytes (default) to Words.
7. Examine the entry at offset 0x10: if the low byte = En, match the low byte with the
error found in Table 4-2, Windows NT SCSI Port Error Log. Tables 4-3 and 4-4
list CmdStat values and Parameter error values.
Windows Miniport Event Log Codes
The Windows Miniport driver logs events and errors in the Windows Event log.
Serious errors are always logged. Informational events are only logged if the registry
parameter LogError=1 is used.
All Miniport logged events are issued with an Event ID of 11 (INTERNAL
ADAPTER ERROR) but do not necessarily indicate an HBA error occurred. Byte
offset 0x10 of the event is the driver event code. Byte offsets 0x11 to 0x13 contain
event-specific information.