HP StorageWorks HSG80 ACS Solution Software V8.8 for Windows NT, Windows 2000, and Windows Server 2003 (32-bit) Installation and Configuration Guide (AA-RV1XA-TE, March 2005)

Configuring Windows NT/Windows 2000/Windows 2003 (32-bit) Clusters
267HSG80 ACS Solution Software V8.8 for Windows NT, Windows 2000, and Windows Server
2003 (32-bit) Installation and Configuration Guide
Note: StorageWorks recommends using ALPA values 1 and 2 for the host bus
adapters in a Fibre Channel Windows NT/Windows 2000/Windows Server 2003
(32-bit) Cluster. The HardAlpa is not applicable for the Fibre Channel Switch
Topology. Additional parameters are included when the host is configured with Secure
Path Software.
Verifying Connectivity to the Fibre Channel Arbitrated Loop
This section outlines the procedure to troubleshoot a Fibre Channel Windows
NT/Windows 2000/Windows Server 2003 (32-bit) Cluster when one or both
servers can not access the Fibre Channel Storage Array. The recommended
troubleshooting steps are as follows:
Note: Before proceeding, verify that your configuration meets minimum requirement
revisions as described in your documentation set. These procedures are only relevant
for the Fibre Channel Arbitrated Loop.
1. Verifying HSG80 settings and connectivity to the Loop
Issue the CLI command show this_controller to ensure that your HSG80 host
ports are connected to the loop. The port 1 topology and port 2 topology, if
used, should be LOOP_HARD and indicate a status of Loop Up or Standby.
If one HSG80 controller indicates a Loop Up state, then the other controller
will be in a Standby state. If your port topology and state is correct then
proceed to Step 2.
d. If the HSG80 host ports that you have configured are in an Offline state,
then perform the following steps:
e. Shutdown and power off both Windows NT/Windows 2000/Windows
Server 2003 (32-bit) Servers.
f. Verify that the fiber optic cable is properly seated in the GBIC module in
your hub and in the GLM module in your HSG80 controller. Ensure that
your Fibre Channel Hub is powered on and the LEDs are illuminated.
g. Restart both HSG80 controllers.
If your HSG80 controllers continue to indicate an offline state, then refer to
the troubleshooting section in your HP StorageWorks HSG60 and HSG80
Array Controller and Array Controller Software Maintenance and Service
Guide for troubleshooting suggestions.