HP StorageWorks 1000/1500 Modular Smart Array firmware updating guide (370881-002, June 2007)
Updating MSA co
ntroller firmware
HP releases upd
ated versions of MSA controller firmware. Updates may include additional features and
functions, enhancem ents, or fixes. In addition to MSA1000 and MSA 1500 components, the MSA Flash
Utility and the MSA CLI updating methods can update attached MSA20 storage enclosures.
Table 5 Available firmware u pdating met hods , by operating system
Operating system
In-band utility (Fibre Channel)
Out-of-band u
tility (Serial)
Windows host MSA Flash Utility
MSA CLI
Linux host MSA Flash Utility
MSA CLI
NetWare host MSA Flash Utility
MSA CLI
HP-UX host SCSI Command (SCU)
MSA CLI
OpenVMS host MSA_Util MSA CLI not tested
Tru64 UNIX h
ost
SCSI CAM Uti
lity (SCU)
MSA CLI not s
upported
CAUTION:
Before upda
ting firmwareontheMSA,makenoteofthefollowing:
• When determining which MSA controller firmware version (and associated Support Software CD)
to use, r evi ew the requirements and information in the Compatibility Matrix(es), release notes, and
other MSA announcements.
• Because fir
mware updates require a restart of the MSA a nd its attached storage enclosures, perform
MSA contro
ller fi rmware updates only during a scheduled maintenance window.
• If it has been more than six months since you restarted your MSA storage system, HP recommends
that you power-cycle the MSA (power off and then power on) before updating the firmware to
ensure that you are working with a fresh system.
• The MSA must be power-cycled after updating the firmware to activate the new firmware.
• When per
forming an online update for active/passive configurations, ensure that the front-right
control
ler is the active one. The firmware update may not work properly if the front-left controller is
active during the update, especially if the update is performed via serial cable.
• For newly installed MSA, do not perform a firmware update until controller batteries are fully charged.
• For exi
sting MSA, do not perform a firmwareupdateuntilyouhaveconfirmed that the “host mode”
or “pro
file” for each connection is correctly set. The host mode identifies the operating system of each
HBA co
nnection to the storage. Do not use the “def ault” setting. If the host mode is not properly set,
hosts
mayloseaccesstothestorageorexperienceotherdifficulties after the update. Depending on
your
operating sys tem envir onment or user pre ference, the host mode is set through the “connection”
comm
ands of the CLI or through the “SSP” settings of the ACU. For more information, see the CLI or
ACU user documents.
• After completing a firmware upgrade, be sure to check the status of the MSA for unexpected issues.
Verify the status of the connections, profile settings, redundancy settings, and storage configuration.
Select one of the following methods to update firmware:
• Using the MSA Flash Utility (Windows or Linux ProLiant server)
• Using the SCSI Command Utility (HP-UX)
• Using the MSA_Util (O penVMS)
•UsingtheSCSICAMUtility(Tru64UNIX)
• Using the MSA C LI (most environments)
1000/1500 Modular Smart Array firmware updating guide
21