Reference Guide HP StorageWorks 2/8q Fibre Channel Switch Event Messages First Edition (November 2004) Part Number: A7450-96009 This manual describes the event messages for the HP StorageWorks 2/8q Fibre Channel (FC) Switch. The document is divided into two chapters: Event Log Overview describes event logging concepts; and Event Message Descriptions lists and describes the event messages.
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Contents About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Text symbols. . . . . . . . . .
Contents 2 HP StorageWorks 2/8q Fibre Channel Switch Event Messages Reference Guide
About This Guide About this Guide About this Guide topics include: ■ Related documentation, page 4 this Guide About ■ Document conventions, page 4 ■ Text symbols, page 4 ■ Getting help, page 5 HP StorageWorks 2/8q Fibre Channel Switch Event Messages Reference Guide 3
About this Guide Related documentation The following MSA1000 SAN Kit and 2/8q FC Switch documents are on the MSA1000 Small Business SAN documentation CD: ■ HP StorageWorks Modular Smart Array 1000 Small Business SAN Kit Installation Instructions (also printed) ■ HP StorageWorks 2/8q Fibre Channel Switch Management User Guide ■ HP StorageWorks 2/8q Fibre Channel Switch Simple Network Management Protocol (SNMP) Reference Guide ■ HP StorageWorks 2/8q Fibre Channel Switch Installation Guide ■ HP Stora
About this Guide Caution: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or data. Tip: Text in a tip provides additional help to readers by providing nonessential or optional techniques, procedures, or shortcuts. Note: Text set off in this manner presents commentary, sidelights, or interesting points of information.
About this Guide HP technical support Telephone numbers for worldwide technical support are listed on the following HP web site: http://www.hp.com/support/. From this web site, select the country of origin. Note: For continuous quality improvement, calls may be recorded or monitored.
Event Log Overview 1 Messages originate in response to events that occur in the fabric, and may be viewed through both the Switch Manager application and the Command Line Interface (CLI).
Event Log Overview Displaying events using the Switch Manager application Switch Manager provides an Event Browser (Figure 1), which displays events from the switch event log and events that are generated by Switch Manager itself. The Event Browser formats events by severity icon (listed in Table 2), timestamp, source, type, and description. Events read from the switch event log obtain the timestamp from the switch clock, while events generated by Switch Manager use the workstation clock.
Event Log Overview Displaying events using CLI When you log into the switch through Telnet, the CLI automatically displays the alarm history. You can use the Show Alarm or Show Log command to display the alarm history at any time. New alarm messages are displayed in the command stream as they occur. Refer to the HP StorageWorks 2/8q Fibre Channel Switch Management User Guide for more information about these commands.
Event Log Overview Configuring the event log You can customize which events are recorded in the switch event log using the CLI Set Log command. With the Set Log command, you can filter the events to be recorded by component, specific ports, and severity level.
Event Log Overview Configuring port alarm thresholds You can configure the switch to generate alarms for selected events. Configuring an alarm involves choosing an event type, rising and falling triggers, a sample window, and enabling or disabling the alarm.
Event Log Overview 12 HP StorageWorks 2/8q Fibre Channel Switch Event Messages Reference Guide
Event Message Descriptions 2 This section includes four tables, which list event messages from the CLI and Switch Manager. The event messages are organized by the following severity levels and by message ID number sequence. ■ Alarm event messages, page 14 ■ Critical event messages, page 21 ■ Warning event messages, page 27 ■ Informative event messages, page 29 You can search for a message by its message ID or by searching for the message text.
Event Message Descriptions Alarm event messages Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 3: Alarm event messages (Page 1 of 7) Event message ID 14 Definition Action [A] [1000.000F] [The switch is canceling the hotreset - try again later] Cannot move forward with the hot reset. All applications and switch resources are backing out of the procedure and returning to normal operation.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 3: Alarm event messages (Page 2 of 7) Event message ID Definition Action [A] [1003.0017] [Activation of zoneset by management server failed due to port port_number out of range.] A zone member defined by domain ID and port was received within a management server AZSD command with a port number out of range.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 3: Alarm event messages (Page 3 of 7) 16 Event message ID Definition Action [A] [1003.0022] [Unable to update zoning database with newly activated zoneset information, Zoning Save in Progress] Modifications were being made to the local zoning database while a zone set was being activated or deactivated from a remote switch.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 3: Alarm event messages (Page 4 of 7) Event message ID Definition Action [A] [1004.000A] [Eport Isolating due to EFP Domain Overlap] An E_Port isolated because each fabric has a switch with the same domain ID. Not supported by HP. [A] [1004.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 3: Alarm event messages (Page 5 of 7) Event message ID 18 Definition Action [A] [1004.0021] [E_D_TOV mismatch indicated. Reconfigure to connect to remote switch.] An E_Port isolated because the E_D_TOV timeout values on the two switches do not match. Not supported by HP. [A] [1004.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 3: Alarm event messages (Page 6 of 7) Event message ID Definition Action [A] [1004.0032] [E_Port not supported on remote port. Reconfigure remote switch to connect.] An E_Port isolated because the port on the remote switch could not configure itself as an E_Port. Not supported by HP. [A] [1004.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 3: Alarm event messages (Page 7 of 7) Event message ID 20 Definition Action [A] [1005.000E] [Configuration error, can't extend credit on loop capable ports. Extended credit not granted for port: port_number] Loop ports cannot borrow credits from the credit pool. Change the port type to G_Port or F_Port. [A] [1005.
Event Message Descriptions Critical event messages Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 4: Critical event messages (Page 1 of 6) Event message ID Definition Action [C] [8100.0001] [LOG_MASK_NAME_SERVER] [Port: port_number] [Protocol violation from address FC_address] There has been a name server protocol violation. Contact your HP Authorized Service Provider. [C] [8300.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 4: Critical event messages (Page 2 of 6) Event message ID 22 Definition Action [C] [8400.0004] [Switch] [The switch is proceeding with a hotreset] Hotreset is in progress. Wait for hotreset to complete. [C] [8400.0005] [Switch] [The switch is now performing a hotreset] Hotreset is in progress. Wait for hotreset to complete.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 4: Critical event messages (Page 3 of 6) Event message ID Definition [C] [8400.001D] [Switch] [The switch is being shut down - this may take several seconds] The switch is in the process of being shut down. Wait for shutdown to complete. [C] [8400.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 4: Critical event messages (Page 4 of 6) Event message ID 24 Definition Action [C] [8400.003C] [Switch] [Network setup is changing - may lose connection - admin being released automatically] Changes have been made to the network configuration which may interrupt your connection to the switch.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 4: Critical event messages (Page 5 of 6) Event message ID Definition Action [C] [8600.0015] [PortApp] [Port: port_number] [Unresponsive device device_al_pa on port port_number removed from the fabric.] A device on the loop port has either been physically removed or is faulty. It has been removed from the fabric nameserver.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 4: Critical event messages (Page 6 of 6) Event message ID 26 Definition Action [C] [8700.0010] [EPort] [Port: port_number] [Inter-Switch Link (ISL) unstable. ISL init will be held back until ISL up time is 5 seconds] The ISL is unstable indicating that the media module or the cable is bad. Not supported by HP. [C] [8F00.
Event Message Descriptions Warning event messages Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 5: Warning event messages (Page 1 of 2) Event message ID Definition Action [W] [8400.0007] [Switch] [Attempted unauthenticated login username account_name] A login was attempted with an account name that was not in the list of allowable users of Switch Manager.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 5: Warning event messages (Page 2 of 2) 28 Event message ID Definition Action [W] [8400.0035] [Switch] [Retrying port port_number that was Downed due to excessive errors] A port that was disabled by the threshold monitoring application is periodically retried to see if the error conditions have been cleared.
Event Message Descriptions Informative event messages Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 6: Informative event messages (Page 1 of 5) Event message ID Definition Action [I] [8200.0001] [mserver] [Hotreset is not permitted at this time, try again later] The switch was busy at the time of the attempted hotreset. Try the hotreset again later. [I] [8200.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 6: Informative event messages (Page 2 of 5) Event message ID Definition Action [I] [8300.0004] [zoning] [New Active ZoneSet zone_set_name] A new zone set has been activated. None required. [I] [8400.0001] [Switch] [Modifying configured DomainID domain_ID to negotiated value domain_ID] The configuration is changing.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 6: Informative event messages (Page 3 of 5) Event message ID Definition Action [I] [8400.0022] [Switch] [Successful login user account_name with admin privilege] A user with admin authority has successfully logged into the switch. The IP address of the user is unknown. None required. [I] [8400.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 6: Informative event messages (Page 4 of 5) Event message ID Definition [I] [8600.0006] [PortApp] [Port: port_number] [Online test passed, done = iterations_done, req = iterations_requested] Online test passed showing the number of test iterations completed and requested. None required. [I] [8600.
Event Message Descriptions Note: If the action does not resolve the problem or further clarification is needed, please contact your HP Authorized Service Provider. Table 6: Informative event messages (Page 5 of 5) Event message ID Definition Action [I] [8700.000C] [EPort] [Hotreset prohibited, fabric is busy.] Hotreset prohibited, fabric is busy. Wait until the fabric stabilizes and try the hotreset again. [I] [8F00.
Event Message Descriptions 34 HP StorageWorks 2/8q Fibre Channel Switch Event Messages Reference Guide
Index A HP technical support 6 HP authorized reseller 6 installation and configuration assistance 5 storage web site 6 technical support 6 Alarm event messages 14 audience 4 authorized reseller, HP 6 C CLI, displaying events using 9 Critical event messages 21 I Informative event messages 29 D P document conventions 4 documentation, related 4 port alarm thresholds, configuring 11 S Event Browser 8 event log archiving and downloading 10 configuring 10 events alarm event messages 13 critical event m