HP Command View for Tape Libraries v.3.7 SMI-S Provider Installation Instructions (390736-009, December 2013)

NOTE: This password is required for modifying mytruststore in the future. If a trust store
does not currently exist, the keytool creates the trust store and then imports the specified certificate.
3. To specify a trust store, execute the following command in the client application command line:
-Djavax.net.ssl.trustStore
Example:
$ java -Djavax.net.ssl.trustStore=mytruststore <MyClient> <system>
root/cimv2 <cimomport>ssl
4. If the client application is written to update the truststore file programmatically, you must type the
password (the one used to create the trust store):
-Djavax.net.ssl.trustStorePassword
Example:
$ java -Djavax.net.ssl.trustStore=mytruststore
-Djavax.net.ssl.trustStorePassword=wbem01 <MyClient> <system> root/cimv2
<cimomport> ssl
Viewing certificates using the keytool command
To view certificates in a certificate file, execute this keytool command:
$keytool -printcert -file myserver.cert
Viewing all certificates using the keytool command
To view all the certificates in a truststore, execute this keytool command:
$keytool -list -v -keystore mytruststore
Troubleshooting
Table 5 Troubleshooting
DescriptionFile
The Command View TL Provider fails to start
• Check the service registration.
• Check the event log details.
The Command View TL Provider does not respond
• Check to see if the directory C:\Program
Files\Hewlett-Packard\SMI-S\cimom\persistence\classes\root\HPTL
is empty.
If the directory is empty, load the MOFs by invoking the
batch file LoadTapeMofs.bat that is located in
C:\Program Files\Hewlett-Packard\SMI-S\TapeProvider.
• Verify that the port the client is querying and the port on
which the Command View TL Provider is running are the
same. The ports configured can be seen from
cimserver_planned.conf (httpsPort=xxxxxx
,httpPort=yyyyy).
• Verify that the host name used in the CIM request is the
same as the name of the management station where the
SMI-STape Provider is installed.
• Verify user accounts are created appropriately. User
cimuser –l and cimauth –l commands to verify
users.
16 Troubleshooting