HP StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide (AK378-96059, December 2012)

Table 31 Attention LED is lit (continued)
SolutionProblem
The library was unable to complete the requested operation with the selected
tape cartridge.
The Attention LED is lit but the
Cleaning LED is not lit after a cartridge
load.
• Use only cartridges that are compatible with the drive type (see “Tape
cartridges” (page 57)).
• Use the correct type of cartridges for the operation. For example, use a
cleaning cartridge for cleaning.
• Make sure you are using an Ultrium Universal cleaning cartridge (see “Tape
cartridges” (page 57)).
The cleaning cartridge is expired. A cleaning cartridge will expire after 50
cleaning cycles.
The Cleaning LED is lit after using a
cleaning cartridge.
If the Media Attention LED is cleared and the drive has been cleaned, and then
immediately re-displays each time a particular cartridge is reloaded, that
cartridge should be suspected as being defective.
A particular cartridge sets off the
Attention LED and possibly the
Cleaning LED.
• If this occurs, export the cartridge and load a known good cartridge. In
some cases, a cartridge can be worn out, have a defective Cartridge
Memory, or have been formatted as a Firmware Upgrade Cartridge.
• Any cartridge that is suspected of being defective or contaminated should
NOT be reused in any drive.
• If the bad cartridge is a cleaning cartridge, it might be expired.
152 Troubleshooting