HP StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide (AK378-96059, December 2012)

Figure 117 No additional information in the OCP error log
If you press Next again, the OCP will display the date and time in the format: YYYY-MM-DD
followed by the time in 24–hour clock format, where 1:00 pm is 13:00, as shown in
Figure 118 (page 164).
Figure 118 Date and time in the OCP error log
Finding error code information on the MSL4048, MSL8048, and MSL8096 OCP
Error codes are displayed in pop-up messages when an error occurs during an operation that is
initiated from the operator control panel.
The message shows the error code and a description of the error.
For example:
8D 52Mechanical Block
where:
8D is the main error code 52 is the error sub-code.
The error log contains a list of all errors, with a separate row for each error. The log shows the
Date/Time, Code, and Description.
For example,
System ErrorD7 5024/06/05 01:48
where:
24/06/05 is the date in the format DD-MM-YY 01:48 is the time in 24–hour format. For example,
1:00 pm is 13:00. D7 is the main error code 50 is the error sub-code
Finding error code information on the RMI
You can find error codes on the RMI “Support: Library Logs page” (page 165). The available logs
are: Error Trace, Informational Trace, Warning Trace, Configuration Change Trace, and Standard
Trace.
The log entries are displayed in order of most recent to oldest. The format for the log entries is:
YY.MM.DD HH.MM.SS.ss LIB/ERR<80 89 62 40
• YY.MM.DD — the date displayed as Year.Month.Day
• HH.MM.SS.ss — the time displayed as Hour.Minute.Second.Hundredths fo a second
• First code — hard or soft error. The code after LIB/ERR (80 in the example) will be 80 or 40.
80 indicates a hard error, 40 indicates a soft error.
• Second code — the main error code (89 in this example). See “Error codes” (page 163) for a
list of error codes and recovery procedures.
• Third code — the sub-code (62 in this example). See “Error sub-code descriptions” (page 180)
for a list of sub-codes.
• Fourth code — sub-code-specific information for factory use only
164 Troubleshooting