HP StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide (AK378-96059, December 2012)
Table Of Contents
- User and Service Guide
- Contents
- 1 Features and overview
- Library options
- Interface specifications and requirements for parallel SCSI drives
- Interface specifications and requirements for Fibre Channel drives
- Interface specifications and requirements for SAS drives
- LTO-4 and later generation tape drives and encryption
- Logical libraries
- Control path and data path failover
- Front panel overview
- Back panel overview
- Tape drive back panel overviews
- Tape drive power indicator
- Controller health status indicator
- Power supply back panel (MSL4048, MSL8084, and MSL8096)
- 2 Installing the library
- Preparing the host
- Planning the parallel SCSI configuration
- Planning the SAS configuration
- Planning the Fibre Channel configuration
- Choosing a location
- Unpacking the shipping container
- Identifying product components
- Removing the shipping lock
- Mounting the device in a rack
- Installing the tabletop conversion kit
- Installing tape drives
- Installing a redundant power supply
- Changing the SCSI address (parallel SCSI drives only)
- Connecting the parallel SCSI cable (parallel SCSI devices only)
- Connecting the Fibre Channel cables (Fibre Channel devices only)
- Connecting the SAS cable (SAS devices only)
- Powering on the device
- Configuring the device
- Verifying the connection
- Labeling and loading the tape cartridges
- Verifying the installation
- Configuring additional features
- 3 Tape cartridges and magazines
- 4 Operating the tape library
- Remote management interface (RMI)
- Overview
- Login
- Status pane
- Getting help
- Identity
- Status
- Configuration
- Changing the system configuration
- Changing the drive configuration
- Changing the network configuration
- Configuration: Network Management
- Changing the administrator password
- Setting the date and time
- Setting error log mode
- Setting event notification parameters
- Saving and restoring the device configuration and restoring factory defaults
- Operations
- Support
- MSL2024 Operator control panel (OCP)
- LED indicators
- Library home screen
- Operator control panel buttons
- Understanding the menu structure
- Unlocking the mailslot (Unlock Mailslot)
- Status/Information
- Configuration
- Configuring logical libraries (Status/Information > Set Logical Libraries)
- Changing the administrator password (Configuration > Change Admin Password)
- Setting the number of reserved slots (Configuration > Set Reserved Slot Count)
- Configuring the mailslot (Configuration > Configure Mailslot)
- Bar code reporting format (Configuration > Barcode Format Reporting)
- Changing the SCSI address — parallel SCSI devices (Configuration> Change Drive)
- Changing the drive configuration — Fibre Channel devices (Configuration > Change Drive)
- Setting the master drive (Configuration > Set Master Drive)
- Setting behaviors (Configuration > Library behavior)
- Setting the date and time (Configuration > Library Date/Time)
- Configuring network settings (Configuration > Configure Network Settings)
- Configuring automatic cleaning (Configuration > Configure Auto Cleaning)
- Restoring factory defaults (Configuration > Restore Defaults)
- Saving and restoring the library configuration (Configuration > Save/Restore Configuration)
- Operations
- Unlocking, removing, and replacing magazines (Operations > Unlock Left or Right Magazine)
- Cleaning a tape drive (Operations> Clean Drive)
- Moving tapes in the library (Operations > Move Tape)
- Updating tape cartridge inventory (Operations > Perform Inventory)
- Rebooting the library (Operations> Reboot library)
- Enabling password locks (Operations > Enable Library Password Locks)
- Support
- Powering a drive on or off (Support > Power On/Off Drives)
- Running the demonstration (Support > Run Demo)
- Running the slot to slot test (Support > Run Slot To Slot Test)
- Running the wellness test (Support > Run Wellness Test)
- Upgrading firmware (Support > Library FW Upgrade, Support > Drive FW Upgrade)
- Viewing logs (Support > Library Error Log)
- Downloading a support ticket (Support > Download Support Ticket)
- Forcing the drive to eject a tape (Support > Force Drive To Eject Tape)
- MSL4048, MSL8048, and MSL8096 operator control panel
- Overview
- Using the OCP
- Illustrated menu option and navigation examples
- Info menu
- Configuration menu
- Changing the number of logical libraries (Configuration > Logical Libraries)
- Changing the library configuration (Configuration > Library)
- Changing the drive configuration (Configuration > Drives)
- Changing the network configuration (Configuration > Network)
- Barcode reporting format (Configuration > Barcode Reporting)
- Setting and changing the administrator password (Configuration> Set Admin Password)
- Restore defaults (Configuration > Restore Defaults)
- Setting the library date and time (Configuration > Set Date and Time)
- Saving and restoring the library configuration (Configuration> Save/Restore)
- Operations menu
- Support menu
- Powering drives on and off (Support > Power on/off Drives)
- Cleaning the tape drive (Support > Clean Drive)
- Running tests (Support > Run Tests)
- Viewing logs (Support > View Logs)
- Updating library and drive firmware (Support > FW Upgrade)
- Force ejecting a drive (Support > Force Drive Eject)
- Downloading a support ticket (Support > Support Ticket)
- Rebooting the tape library (Support > Reboot)
- Remote management interface (RMI)
- 5 Troubleshooting
- Detection problems after installing a parallel SCSI device
- Detection problems after installing a SAS device
- Fibre Channel connection problems
- Operation problems
- Performance problems
- Service and repair
- The wellness test
- Error codes
- Warning events
- Configuration change events
- Information events
- Using HP Library & Tape Tools to diagnose problems
- 6 Upgrading and servicing the tape library
- Possible tools needed
- Installing a new tape drive
- Removing and replacing a tape drive
- Removing and replacing a magazine
- Installing a redundant power supply (MSL4048, MSL8048, and MSL8096 only)
- Replacing the power supply (MSL4048, MSL8048, and MSL8096)
- Replacing the library controller (MSL4048, MSL8048, and MSL8096)
- Removing and replacing the base chassis
- 7 Support and other resources
- 8 Documentation feedback
- A Technical specifications
- B Regulatory information
- C Electrostatic discharge
- Glossary
- Index
Table 41 Main error codes (continued)
Details and solutionDescriptionError code
• Reset the device and retry the operation.
Command from the library controller to robotics
controller did not complete in time allotted
B0
• Reset the device and retry the operation.
Robot controller reported format error on
command from library controller
B1
Communication to robot from library controller
failed
B2
• Update the firmware to the latest version.
• Power cycle the device and retry the
operation.
Robot stopped due to a released magazineB3
• Check that all magazines are completely
inserted and retry the operation.
• If this error was caused by a manual
magazine removal, replace the magazine and
try the operation again.
• In earlier firmware versions, the device could
appear unresponsive if a magazine was left
out of the device too long. Power cycle the
device to restore operation. Update to the
latest firmware version to prevent this issue in
the future.
“Tape in gripper
1
” sensor did not report the
expected value
B4
• Update the firmware to the latest version.
• Remove the magazines and inspect them for
a stuck tape. If no tapes are stuck in the
magazines, shine a light in one of the open
magazine bays to see if there is a tape in the
robot or drive. If there is a tape in the robot,
replace the magazines and power-cycle the
device. If there is a tape in a drive, replace
the magazines and run the Force Tape Eject
operation. (For MSL2024, see “Forcing the
drive to eject a tape (Support > Force Drive
To Eject Tape)” (page 122)). For MSL4048,
MSL8048, or MSL8096, see “Force ejecting
a drive (Support > Force Drive
Eject)” (page 141).)
• Run the wellness test
Robotic controller not responding to command
from library controller
B5
• Update the firmware to the latest version.
• MSL8048 and MSL8096: If this error occurs
with sub-code 02, verify that the robotics cable
is installed correctly.
• Power cycle the device and retry the
operation.
See “Sub-codes for error B8” (page 184) for
details.
Library Extender missing.B8
• If this is a new installation, verify that the
Extender is installed properly and that both
libraries are powered on.
• Update the firmware to the latest version.
• Power cycle both libraries.
Error codes 173