HP StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide (AK378-96059, December 2012)
Table Of Contents
- User and Service Guide
- Contents
- 1 Features and overview
- Library options
- Interface specifications and requirements for parallel SCSI drives
- Interface specifications and requirements for Fibre Channel drives
- Interface specifications and requirements for SAS drives
- LTO-4 and later generation tape drives and encryption
- Logical libraries
- Control path and data path failover
- Front panel overview
- Back panel overview
- Tape drive back panel overviews
- Tape drive power indicator
- Controller health status indicator
- Power supply back panel (MSL4048, MSL8084, and MSL8096)
- 2 Installing the library
- Preparing the host
- Planning the parallel SCSI configuration
- Planning the SAS configuration
- Planning the Fibre Channel configuration
- Choosing a location
- Unpacking the shipping container
- Identifying product components
- Removing the shipping lock
- Mounting the device in a rack
- Installing the tabletop conversion kit
- Installing tape drives
- Installing a redundant power supply
- Changing the SCSI address (parallel SCSI drives only)
- Connecting the parallel SCSI cable (parallel SCSI devices only)
- Connecting the Fibre Channel cables (Fibre Channel devices only)
- Connecting the SAS cable (SAS devices only)
- Powering on the device
- Configuring the device
- Verifying the connection
- Labeling and loading the tape cartridges
- Verifying the installation
- Configuring additional features
- 3 Tape cartridges and magazines
- 4 Operating the tape library
- Remote management interface (RMI)
- Overview
- Login
- Status pane
- Getting help
- Identity
- Status
- Configuration
- Changing the system configuration
- Changing the drive configuration
- Changing the network configuration
- Configuration: Network Management
- Changing the administrator password
- Setting the date and time
- Setting error log mode
- Setting event notification parameters
- Saving and restoring the device configuration and restoring factory defaults
- Operations
- Support
- MSL2024 Operator control panel (OCP)
- LED indicators
- Library home screen
- Operator control panel buttons
- Understanding the menu structure
- Unlocking the mailslot (Unlock Mailslot)
- Status/Information
- Configuration
- Configuring logical libraries (Status/Information > Set Logical Libraries)
- Changing the administrator password (Configuration > Change Admin Password)
- Setting the number of reserved slots (Configuration > Set Reserved Slot Count)
- Configuring the mailslot (Configuration > Configure Mailslot)
- Bar code reporting format (Configuration > Barcode Format Reporting)
- Changing the SCSI address — parallel SCSI devices (Configuration> Change Drive)
- Changing the drive configuration — Fibre Channel devices (Configuration > Change Drive)
- Setting the master drive (Configuration > Set Master Drive)
- Setting behaviors (Configuration > Library behavior)
- Setting the date and time (Configuration > Library Date/Time)
- Configuring network settings (Configuration > Configure Network Settings)
- Configuring automatic cleaning (Configuration > Configure Auto Cleaning)
- Restoring factory defaults (Configuration > Restore Defaults)
- Saving and restoring the library configuration (Configuration > Save/Restore Configuration)
- Operations
- Unlocking, removing, and replacing magazines (Operations > Unlock Left or Right Magazine)
- Cleaning a tape drive (Operations> Clean Drive)
- Moving tapes in the library (Operations > Move Tape)
- Updating tape cartridge inventory (Operations > Perform Inventory)
- Rebooting the library (Operations> Reboot library)
- Enabling password locks (Operations > Enable Library Password Locks)
- Support
- Powering a drive on or off (Support > Power On/Off Drives)
- Running the demonstration (Support > Run Demo)
- Running the slot to slot test (Support > Run Slot To Slot Test)
- Running the wellness test (Support > Run Wellness Test)
- Upgrading firmware (Support > Library FW Upgrade, Support > Drive FW Upgrade)
- Viewing logs (Support > Library Error Log)
- Downloading a support ticket (Support > Download Support Ticket)
- Forcing the drive to eject a tape (Support > Force Drive To Eject Tape)
- MSL4048, MSL8048, and MSL8096 operator control panel
- Overview
- Using the OCP
- Illustrated menu option and navigation examples
- Info menu
- Configuration menu
- Changing the number of logical libraries (Configuration > Logical Libraries)
- Changing the library configuration (Configuration > Library)
- Changing the drive configuration (Configuration > Drives)
- Changing the network configuration (Configuration > Network)
- Barcode reporting format (Configuration > Barcode Reporting)
- Setting and changing the administrator password (Configuration> Set Admin Password)
- Restore defaults (Configuration > Restore Defaults)
- Setting the library date and time (Configuration > Set Date and Time)
- Saving and restoring the library configuration (Configuration> Save/Restore)
- Operations menu
- Support menu
- Powering drives on and off (Support > Power on/off Drives)
- Cleaning the tape drive (Support > Clean Drive)
- Running tests (Support > Run Tests)
- Viewing logs (Support > View Logs)
- Updating library and drive firmware (Support > FW Upgrade)
- Force ejecting a drive (Support > Force Drive Eject)
- Downloading a support ticket (Support > Support Ticket)
- Rebooting the tape library (Support > Reboot)
- Remote management interface (RMI)
- 5 Troubleshooting
- Detection problems after installing a parallel SCSI device
- Detection problems after installing a SAS device
- Fibre Channel connection problems
- Operation problems
- Performance problems
- Service and repair
- The wellness test
- Error codes
- Warning events
- Configuration change events
- Information events
- Using HP Library & Tape Tools to diagnose problems
- 6 Upgrading and servicing the tape library
- Possible tools needed
- Installing a new tape drive
- Removing and replacing a tape drive
- Removing and replacing a magazine
- Installing a redundant power supply (MSL4048, MSL8048, and MSL8096 only)
- Replacing the power supply (MSL4048, MSL8048, and MSL8096)
- Replacing the library controller (MSL4048, MSL8048, and MSL8096)
- Removing and replacing the base chassis
- 7 Support and other resources
- 8 Documentation feedback
- A Technical specifications
- B Regulatory information
- C Electrostatic discharge
- Glossary
- Index
Table 50 Warning event codes (continued)
Details and SolutionDescriptionEvent code
drive has been installed. Use only HP-approved
support to insure that the correct tape drives are
used.
Verify that a supported magazine for that slot is
inserted. If the magazine is in the lower left
SCSI: incompatible magazine, magazine not
accessible
49
position, verify that the type of magazine is
consistent with the mailslot configuration.
Source not ready4A
• Retry the operation.
• Check the status of extended libraries.
Destination not ready4B
• Retry the operation.
• Check the status of extended libraries.
The application software made an illegal request.Reservation failed4C
Retry the operation.Library controller busy4D
Invalid robotic request4E
Robotic not initialized4F
The library will not move a cartridge from one
logical library to another logical library.
Cartridge location in a different partition; move
across partition boundaries was initiated.
50
To move a cartridge from one logical library to
another:
1. Move the cartridge to the mailslot.
2. Remove the cartridge from the mailslot.
3. Close the mailslot.
4. Replace the cartridge in the mailslot.
5. Move the cartridge to a slot in the new logical
library.
Incompatible medium51
• Verify that the drives are installed correctly.
• Verify that the cartridge and tape drive
generation are compatible. See “Backward
read compatibility” (page 60).
• Verify that the tape is correct for the operation
initiated.
Remove a cartridge from the device to make a slot
available for the move operation.
All slots full; no movement possible52
Load tapes in the four top-level corner slots.
See“The wellness test” (page 160).
Wellness test: invalid test setup53
Invalid license key55
• Verify that the correct license key was entered.
• Verify that the Caps Lock key is not depressed.
The key is case sensitive.
Ensure that the key server token containing the key
used to encrypt the tape is installed in the USB
port.
No decryption key available on token56
Use the RMI to enter the PIN for the key server
token that is installed in the USB port.
Key server token PIN required57
NOTE: The PIN is required every time a token
is installed in the USB port and every time the
library is powered on.
190 Troubleshooting