HP StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide (AK378-96059, December 2012)

Table Of Contents
Table 52 Informational events (continued)
DescriptionInformational eventValue
A control path failover event occurred. The master
drive was successfully switched to the alternate
master drive.
Control path failover reported.0x33
A data path failover event occurred. The active port
was successfully changed to the previous standby
port.
Data path failover reported0x34
LTFS is not supported with the current configuration.
LTFS requires LTO-5 or later generation drives and
media.
Drive generation less than LTO-5. LTFS not
supported.
0x35
Proactive support ticket retrieval skipped.0x36
Using HP Library & Tape Tools to diagnose problems
With HP Library & Tape Tools installed on the host server you can:
Identify all parallel SCSI devices connected to your system.
View detailed configuration, identification, inventory, and drive information for the device.
Easily update device and drive firmware.
Run advanced diagnostic tests, including connectivity, read/write, media validation, and
testing the functionality of the device.
View device and drive error logs.
Generate a detailed support ticket that can be e-mailed or faxed to your support representative
for analysis.
The HP Library & Tape Tools diagnostic provides an intuitive graphical user interface with integrated
context-sensitive help. It can be downloaded free of charge from www.hp.com/support/TapeTools.
To diagnose problems with L&TT:
1. Run L&TT on the host server. You can install L&TT on the host server, or run it from a CD-ROM
or USB flash drive on the host server.
2. Pull a support ticket for the device.
3. Look at the device analysis results for additional information about the device's operation.
Using HP Library & Tape Tools to diagnose problems 197