hp StorageWorks NAS e7000 v2 Maintenance and Service Guide

Troubleshooting
120 NAS e7000 v2 Maintenance and Service Guide
Diagnostic Steps
If the server does not power up, or powers up but does not complete POST, answer the
questions in Table 36 to determine appropriate actions based on the symptoms observed. The
flow of questions reflects the usual flow of events during a power-on sequence. A flow chart
following this table illustrates the recommended diagnostic steps and decision options.
According to the answers you give, you will be directed to an appropriate secondary table in
this section. The table outlines possible reasons for the problem, options available to assist in
diagnosis, possible solutions, and references to other sources of information.
Table 36: Diagnostic Steps
Question Action
Question 1:
Is the system power LED off?
If no, continue to question 2.
If yes, refer to Table 37.
Question 2:
Is the system power LED green?
If yes, continue to question 3.
If no, refer to Table 38.
Question 3:
Is the external health LED green?
If yes, continue to question 4.
If no, refer to Table 39.
Question 4:
Is the internal health LED green?
If yes, continue to question 5.
If no, refer to Table 40.
Question 5:
Is the monitor displaying information?
If yes, use the POST messages for further
diagnosis. Refer to Table H-6 for details.
If no, refer to Table 41.