Compaq StorageWorks Getting Started RAID Array 3000 for Microsoft Windows Installation Guide (AA-RACZD-TE, January 2001)

Usage Notes and Troubleshooting C-5
Compaq Confidential – Need to Know Required
Writer: Bob Young Project: Getting Started RAID Array 3000 for Microsoft Windows Installation Guide Comments:
Part Number: AA-RACZD-TE File Name: -appc Usage Notes and Troubleshooting.doc Last Saved On: 12/5/00 7:31 AM
General Usage Notes
This section provides general information on the software to help you
understand certain error messages. It contains the following topics:
■ Authorization Error When Adding an Agent System
■ Delayed Pager and Event Notification on RAS Connections
■ Help Files Still Appear After Uninstall
■ Increasing Screen Space for the Storage Window
■ Invalid or Missing Fault Displays and Event Logs
■ Pager Notification and Event Logging Continues After Exiting the
Command Console Client
■ Some Graphics Do Not Scale Well with Large Fonts
■ Starting Client with Network Connections
■ Storage Window Does Not Display Status Changes
Authorization Error When Adding an Agent System
If you receive an authorization error when you add an agent system to the
Navigation Tree, your client system may be missing from the Agent’s list of
client system entries. If you have more than one type of Agent installed on that
agent system, the name of your client system must be on each Agent’s list of
client system entries.