Compaq StorageWorks Getting Started RAID Array 3000 for Microsoft Windows Installation Guide (AA-RACZD-TE, January 2001)

C-6 Getting Started RAID Array 3000 for Microsoft Windows Installation Guide
Compaq Confidential – Need to Know Required
Writer: Bob Young Project: Getting Started RAID Array 3000 for Microsoft Windows Installation Guide Comments:
Part Number: AA-RACZD-TE File Name: -appc Usage Notes and Troubleshooting.doc Last Saved On: 12/5/00 7:31 AM
Delayed Pager and Event Notification on RAS
Connections
Pager and event notification may be delayed significantly when multiple client
systems are using Remote Access Service (RAS) connections. The Agent
sends fault messages to each client system listed in the file that contains its list
of client systems to notify when a fault occurs. Client systems that are not
frequently connected to the network delay this process. The delay occurs
because the Agent must wait for its connections to time out before notifying
the other client systems.
Move your most important systems, such as the one that performs pager
notification, to the top of the list of client systems in the configuration utility
and the systems with RAS connections to the bottom. The Agent begins
communicating to each client system from the top of this list. This will allow
your more important systems to receive fault messages first.
You may also want to deselect the TCP/IP notification scheme for less
important systems, especially for those using RAS connections. The Agent is
prevented from sending fault messages to client systems without the TCP/IP
notification scheme. The client systems that are not configured to received
TCP/IP notification will not update their Navigation Tree nor will they
generate pager notification for that Agent.
Help Files Still Appear After Uninstall
After you have uninstalled a storage subsystem Client, its help files will still
appear. Delete the CCHSZ22.GID file, which may be hidden (Windows
Explorer|View |Options|View).
Increasing Screen Space for the Storage Window
It is highly recommended that you run the Client on a monitor that has a
minimum of super VGA (SVGA) (800X600) display resolution because the
Storage Window requires a certain amount of screen space to properly display
its contents. When you use a VGA display resolution, screen space becomes
more limited. If you must use a VGA resolution, select the Auto Hide check
box in the Taskbar Properties window to increase screen space for the Storage
Window.