Compaq StorageWorks Getting Started RAID Array 3000 for Microsoft Windows Installation Guide (AA-RACZD-TE, January 2001)

Usage Notes and Troubleshooting C-15
Compaq Confidential – Need to Know Required
Writer: Bob Young Project: Getting Started RAID Array 3000 for Microsoft Windows Installation Guide Comments:
Part Number: AA-RACZD-TE File Name: -appc Usage Notes and Troubleshooting.doc Last Saved On: 12/5/00 7:31 AM
Windows NT Event Logging
The HSZ22 Agent gathers traps obtained from the subsystems. The Agent puts
the traps in the Application Log of the Windows NT Event Viewer program
(Start|Programs|Administrative Tools|Event Viewer) that resides on its
computer and on the client systems that it notifies (Event Viewer is on
Windows NT operating systems only). To view these traps, go into the
Application Log (Log|Application) in the Event Viewer. The events for your
subsystems and Agent will be listed under the sources: AsyncEventSvc and
HSZ22 Agent. You can obtain additional details of an event, by double-
clicking its entry. For your client system to receive traps, the Asynchronous
Event Service (AES) needs to be running on that computer. To start AES, do
the following:
Windows NT - Go to (Start|Settings|Control Panel|Services). Select
AsyncEventSvc (stands for Asynchronous Event Service), and then click
Start
CAUTION: To receive traps in the Application Log of the Windows NT Event
Viewer of the client system, the following must occur:
■ The Asynchronous Event Service (AES) must be running.
■ The Agent service must be running.
■ In the Agent’s list of client system entries, you must select the TCP/IP
notification scheme for your client system.










