Compaq StorageWorks Getting Started RAID Array 3000 for Microsoft Windows Installation Guide (AA-RACZD-TE, January 2001)

C-16 Getting Started RAID Array 3000 for Microsoft Windows Installation Guide
Compaq Confidential – Need to Know Required
Writer: Bob Young Project: Getting Started RAID Array 3000 for Microsoft Windows Installation Guide Comments:
Part Number: AA-RACZD-TE File Name: -appc Usage Notes and Troubleshooting.doc Last Saved On: 12/5/00 7:31 AM
Troubleshooting with a SCSI Connection
Command Console Client may indicate that it cannot find your subsystem if
you attempt to connect via the host SCSI port in either of the following
situations:
■ A storage subsystem is connected to the host, but the subsystem has no
volumes configured on it.
■ A storage subsystem is not connected to the host.
To avoid the problem, a Controller Subsystem with at least one volume
configured on it must be connected to the host before you attempt to connect
CC Client.
Your subsystem may have been shipped with at least one virtual disk
configured on it to facilitate connection over the host SCSI bus. If your
subsystem has no virtual disks configured on it, you must temporarily establish
a serial connection to your RAID Array 3000 and create one using Command
Console Client.
You cannot make a network connection to any subsystem via Agent unless at
least one virtual disk has been created on the subsystem