HP IAP Version 2.1 User Guide, March 2011

Japanese underscore character not displayed
If your computer runs Microsoft Windows XP Service Pack 2 or later, the underscore (“_”) Japanese
multi-byte character might not be visible in the Web Interface under the following conditions:
• Your computer's language option for non-Unicode languages (Control Panel > Regional and Lan-
guage options > Advanced) is set to English and the language in the Web Interface is set to Japan-
ese
• The non-Unicode language is set to Japanese and the Web Interface language is set to English
• The non-Unicode language is set to Japanese and the Web Interface language is set to Japanese
RTF formatted email
At this time, we do not provide IAP Web Interface support for the display of decorated information
options (such as font, size and color) in RTF formatted email.
Problems exporting email
For information on problems that may occur when you attempt to export email, see your HP EAs for
Microsoft Exchange User's Guide or HP EAs for IBM Domino User's Guide, as appropriate. The user
guides are included on the documentation CD in those products.
Problems exporting files
For information on problems that may occur when you attempt to export files, click Help in the IAP
File Export utility and then click Troubleshooting in the Help contents.
The IAP File Export utility must be installed on your computer in order to export files from the IAP.
HP IAP 2.1 User Guide 49