HP StorageWorks Reference Information Storage System V1.4 User Guide (T3559-96028, December 2005)

Contents
Aboutthisguide .......................... 9
Intendedaudience...................................... 9
Prerequisites ........................................ 9
Relateddocumentation.................................... 9
Documentconventionsandsymbols ............................. 10
HPtechnicalsupport.................................... 10
Subscriptionservice .................................... 11
Otherwebsites...................................... 11
Providing feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1 RISS overview . . . . . ..................... 13
RISSandRIM....................................... 13
Understandingdocumentarchiving.............................. 13
Understandingsearchinganddocumentindexing ....................... 14
Indexeddocumenttypes ................................ 14
MessageMIMEtypes(advancedusers).......................... 14
2RISSWebInterface . ...................... 17
Logginginandout..................................... 17
Understandingtheuserinterface............................... 17
Usingthetoolbar ................................... 17
Searchbasics..................................... 18
Common tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Completingsimplesearches............................... 19
Completingadvancedsearches ............................. 20
Displayingqueryorsearchresults ............................ 22
Savingqueryorsearchcriteria.............................. 24
Savingqueryorsearchresults.............................. 25
Sendingqueryorsearchresults ............................. 26
Exportingqueryorsearchresults............................. 27
Accessingsavedcriteria ................................ 28
Accessingsavedresults................................. 29
Copyingsavedresultstoaquarantinerepository...................... 29
Deletingquarantinerepositories ............................. 30
Searchingauditlogrepositories ............................. 30
Changingyourpassword................................ 33
Troubleshooting...................................... 33
Unabletodisplaysavedresults ............................. 33
Problemsexportingresults................................ 34
3RISSOutlookInterface...................... 35
SettinguptheRISSOutlookInterface............................. 35
SupportedOutlookversions............................... 35
InstallingtheOutlookplug-inorOWA .......................... 35
Understandingtheuserinterface............................... 35
Archivedemailmessages................................ 36
RISSSearchResultsfolder................................ 36
Common tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Searchingforarchiveddocuments ............................ 37
Reference Information Storage System User Guide
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