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HP StorageWorks Reference Information Storage System V1.4 User Guide (T3559-96028, December 2005)

ManualsBrandsHP ManualsSoftwareHP StorageWorks RISS 1.7 TB Base System
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change most config u ration set tings on the client. If set to False, the client is unlocked and
users are able to change many configuration settings.
• Logging to: Enter a path and file name to allow diagnostic information to be stored for
support purposes.
3. Click OK to apply any changes and close the About dialog box. Click OK again to close the
Options dialog box.
Troubleshooting: Problems logging in
If you change your Windows password or mail servers, the RISS Outlook Interface prompts you to log in
when you try to search your repository. Providing your current (new) password and mail server updates
your account information (password and mail server). The following provides background information
to help you understand why this new login information is needed.
To use the RISS Outlook Interface you must be logged in to both:
• AMicrosoft
Exchange mail server
• RISS
After you initialize your O utloo k acc ount, these log in operations are performed automatically. You are
not prompted for your user name, p assword, and mail server.
• When you op
en Outlook, you a re automatically lo gg ed in to Exchange.
• When you submit a search query, you are automatically logge d in to the system.
Your Windows password is used for logging in to E xchange. When you initialize your O utlook account,
your Windows password becomes your RISS password as well.
To resync
hronize your RISS log in information with your new Exchange login information, the RISS Outlook
Interfac
e prompts you to provide the new information.
An OWA installation m ay have a simple or a very complex network architecture. When logging in to an
ExchangeaccountthroughOWA,theaccountinformationmustbepassedthroughthevariouslevels
from the user to the Exchange server. For a simple network architecture, the login appears once similar
to that of Outlo ok, but for a complex network, there may be multip le prompts for login information
within the same session.
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RISS Outlook Interface