Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-1001769-01, June 2010)

4 Fabric OS Troubleshooting and Diagnostics Guide
53-1001769-01
Questions for common symptoms
1
LEDs are steady Links Chapter 3, “Connectivity Issues”
License issues Licensing Chapter 2, “General Issues”
LSAN is slow or times-out LSAN tagging Chapter 2, “General Issues”
Marginal link Links Chapter 3, “Connectivity Issues”
No connectivity between host and storage Cables
SCSI timeout errors
SCSI retry errors
Zoning
Chapter 3, “Connectivity Issues”
Chapter 8, “ISL Trunking Issues
Chapter 9, “Zone Issues”
Fibre Channel over IP Administrator’s
Guide
No connectivity between switches Licensing
Fabric parameters
Segmentation
Virtual Fabrics
Zoning, if applicable
Chapter 2, “General Issues”
Chapter 3, “Connectivity Issues”
Chapter 7, “Virtual Fabrics”
Chapter 9, “Zone Issues”
No light on LEDs Links Chapter 3, “Connectivity Issues”
Performance problems Links
FCR LSAN tags
FCIP tunnels
Chapter 3, “Connectivity Issues”
Chapter 2, “General Issues”
Fibre Channel over IP Administrator’s
Guide
Port cannot be moved Virtual Fabrics Chapter 7, “Virtual Fabrics”
SCSI retry errors Buffer credits
FCIP tunnel bandwidth
Fibre Channel over IP Administrator’s
Guide
SCSI timeout errors Links
HBA
Buffer credits
FCIP tunnel bandwidth
Chapter 3, “Connectivity Issues”
Chapter 8, “ISL Trunking Issues
Fibre Channel over IP Administrator’s
Guide
Switch constantly reboots Rolling reboot detection
FIPS Chapter 6, “Security Issues”
Switch is unable to join fabric Security policies
Zoning
Fabric parameters
Chapter 3, “Connectivity Issues”
Chapter 7, “Virtual Fabrics”
Chapter 9, “Zone Issues”
Switch reboots during configup/download Configuration file discrepancy Chapter 4, “Configuration Issues”
Syslog messages Hardware
SNMP management station
Chapter 2, “General Issues”
Chapter 6, “Security Issues”
Trunk bounces Cables are on same port group
SFPs
Trunked por ts
Chapter 8, “ISL Trunking Issues
Trunk failed to form Licensing
Cables are on same port group
SFPs
Trunked por ts
Zoning
E_Port QOS configuration mismatch
Chapter 2, “General Issues”
Chapter 3, “Connectivity Issues”
Chapter 8, “ISL Trunking Issues
Chapter 9, “Zone Issues”
User forgot password Password recovery Chapter 6, “Security Issues”
TABLE 2 Common symptoms (Continued)
Symptom Areas to check Chapter or Document