HP StorageWorks 1000i Virtual Library System user guide 406685-002 Part number: 406685-002 Second edition: October 2006
Legal and notice information © Copyright 2006 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 2 Setting up the VLS1000i hardware . . . . . . . . . . . . . . . . . 19 Intended audience . . . . . . . Prerequisites . . . . . . . . . Related documentation . . . . . Document conventions and symbols Rack stability . . . . . . . . . HP technical support . . . . . . Subscription service . . . . . . HP-authorized resellers . . . . . HP web sites . .
Configuring the VLS appliance with the VLS Discovery tool Configuring the VLS appliance via the default IP Address Verifying the network configuration . . . . . . . . . . Entering the system configuration . . . . . . . . . . . Configuring system information . . . . . . . . . Configuring logon information . . . . . . . . . . Configuring E-mail alerts . . . . . . . . . . . . Setting the time and date information . . . . . . . Deploying iSCSI initiators . . . . . . . . . . . . . . Obtaining iSCSI address from host .
Multiple drive failure . Firmware corruption . Fatal hardware failure Appliance replacement Using the Diagnostic/Quick . . . . . . . . . . . . . . . . . . . . Restore CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Component replacement . . . . . . . . . .
Power cords . . . . . . . . . . . . . . . Japanese power cord notice . . . . . . . . Electrostatic discharge . . . . . . . . . . Preventing electrostatic discharge . . . . Grounding methods . . . . . . . . . Waste Electrical and Electronic Equipment directive Czechoslovakian notice . . . . . . . . . . Danish notice . . . . . . . . . . . . . . Dutch notice . . . . . . . . . . . . . . English notice . . . . . . . . . . . . . . Estonian notice . . . . . . . . . . . . . Finnish notice . . . . . . . . . . . . .
Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 ..Disk-to-Disk-to-Tape backup . . . . . . . . . . . ..VLS1000i node shipping carton contents . . . . . ..Install semi-pierced washers into rack . . . . . . ..Insert M5 screw . . . . . . . . . . . . . . . ..Install rails . . . . . . . . . . . . . . . . . . ..Remove slides from rails . . . . . . . . . . . . ..Attach slides to appliance . . . . . . . . . . . ..
44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 8 ..Backup Host Summary page . . . . . . . . . ..View/Edit Virtual Library page . . . . . . . . ..Ping page . . . . . . . . . . . . . . . . . ..Ping results messages . . . . . . . . . . . . ..Connected targets . . . . . . . . . . . . . ..Log off sessions . . . . . . . . . . . . . . ..Shut Down/Restart page . . . . . . . . . . . ..Shut down confirmation . . . . . .
2 ..Enabling Java and JavaScript . . . . . . . . . . . . . . . . . . . . . . . . . .
Tables 1 2 3 4 5 6 7 8 9 10 11 10 ..Document conventions . . . . ..Network configuration . . . ..Hardware status indicators . . ..E-mail messages . . . . . . ..Diagnostics messages . . . . ..Populating the DIMM sockets . ..VLS1000i node specifications ..System specifications . . . . ..Electrical specifications . . . ..Physical specifications . . . . ..Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About this guide This guide provides information that helps you: • Become familiar with HP StorageWorks 1000i virtual library system (VLS) features, models, and components • Install and operate your VLS • Configure your VLS to meet the data backup needs of your environment • Manage your VLS so that it continues to meet the data backup needs of your environment • Monitor your VLS’s hardware status • Replace failed customer-replaceable components • Troubleshoot problems • Perform diagnostics and disaster recov
Document conventions and symbols Table 1 Document conventions Convention Element Blue text: Table 1 Cross-reference links and E-mail addresses Blue, underlined text: http:// www.hp.
HP technical support Telephone numbers for worldwide technical support are listed on the HP support web site: http://www.hp.com/support/. Collect the following information before calling: • • • • • • • Technical support registration number (if applicable) Product serial numbers Product model names and numbers Error messages Operating system type and revision level Detailed questions Support ticket For continuous quality improvement, calls may be recorded or monitored.
About this guide
1 Introduction This section describes the HP StorageWorks 1000i virtual library system features, models, and concepts. Features The HP StorageWorks 1000i virtual library system (VLS) is a RAID 5, serial ATA disk-based LAN backup device that emulates standalone HP LT02 drives and HP Autoloader 1/8 with LT02 physical tape drives, allowing you to perform disk-to-virtual tape (disk-to-disk) backups using your existing backup applications.
Important concepts To understand the configuration of the backup network and how it fits into the local-area network (LAN), review the following sections. Internet SCSI (iSCSI) protocol Internet SCSI (iSCSI) is a standard protocol for universal access to shared storage devices over standard, Ethernet-based transmission control protocol/Internet protocol (TCP/IP) networks. The connection-oriented protocol transports SCSI commands, data, and status across an IP network.
Emulation The VLS1000i can emulate: • a standalone tape drive, with a 1:1 relationship between cartridges and drives • a library, with multiple cartridges and 1 or more drives Both emulations are based on LTO-2 drive technology. When you use emulation, the disk drives on the VLS appear to your backup software as LTO-2 tape cartridges, which simplifies the setup process while simultaneously providing data compression and the attributes of backing up data to disk.
Introduction
2 Setting up the VLS1000i hardware The hardware installation consists of these steps: • • • • Preparing for the installation Unpacking Racking (optional) Installing cables Preparing for the installation The following sections describe preparing for the installation. Tools for installation The following tools are required for the installation.
CAUTION: Excessive dust and debris can damage tapes and tape drives. Do not place the autoloader on See Environmental specifications for more information. If you will rack the appliance, see Optimum environment for a racked system (optional). Unpacking Place the shipping carton as close to the installation site as possible. Before unpacking the VLS, inspect the shipping carton for damage that may have occurred during shipment. If you detect any damage, notify the carrier and HP before unpacking the unit.
1 2 4 3 5 6 7 5200b Item Description Item Description 1 VLS1000i 5 Bezel brackets and screws 2 Bezel 6 3 Power cord Documentation CD, Diagnostic/Quick Restore CD, Firmware CD, Safety guide 4 Slide rail assembly and hardware 7 Data Protector Express bundle Figure 2 VLS1000i node shipping carton contents 5. Place shipping materials back into the shipping cartons. Racking (optional) The rack resource kit ships with the rack.
WARNING! To • • • • reduce the risk of personal injury or damage to the equipment, be sure that: The leveling jacks are extended to the floor and the full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single-rack installation. The racks are coupled together in multiple-rack installations. Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: • Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).
Because of the high ground-leakage currents associated with multiple VLSes and servers connected to the same power source, HP recommends the use of a power distribution unit (PDU) that is either permanently wired to the building’s branch circuit or includes a non-detachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for a VLS is not recommended.
11091 Figure 4 Insert M5 screw d. Use a T-25 torque wrench or a #2 Phillips screw driver to tighten the M5 screws and secure the rail to the rack. e. Align holes at the other end of the rack with the rail assembly and secure with mounting hardware. 5201b Figure 5 Install rails f. Repeat these tasks for the rail on the other side of the rack. 2. Remove the inner slide rails from the outer slide rails. To do so, extend the inner slide rails from the front of the rack until they lock in place.
10685A Figure 6 Remove slides from rails Attach rails to the VLS1000i (appliance) 2 1 2 1 5202 Figure 7 Attach slides to appliance 1. Attach the two bezel brackets to the appliance using the supplied bracket screws, as shown (1). 2. Attach an inner slide rail (lock facing out) to each side of the appliance. Insert the slide rail screws through the inner slide rails as shown (2), and then tighten. Install appliance in rack 1. Extend the outer slide rails fully from the rack until they lock.
1 2 5203A Figure 8 Insert appliance into rack 2. With the appliance fully seated in the rack (1), insert a screw into each bezel bracket and tighten to secure appliance to the rack (2).
Installing VLS1000i cables 1. Connect a standard Ethernet (CAT-5e or better) cable from your local IP network (LAN) to the 10/100/1000 NIC 1 (RJ-45) connector (Figure 10). 1 2 10700 1 NIC connector (RJ–45) 1 2 AC power connector Figure 10 Appliance rear view WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 (NIC) connectors.
10986 Figure 11 Push power button 4. If the appliance is racked, attach the bezel to the bezel brackets, installed in "Attach rails to VLS1000i", then lock the bezel to the server. This will prevent accidental power shut off. 2 1 10987 Figure 12 Attach bezel Hardware installation is complete. You may now configure the appliance as described in Configuring the VLS 1000i.
Setting up the VLS1000i hardware
3 Configuring the VLS1000i This section describes how to configure the VLS server. It is comprised of the following topics: • • • • • Reviewing pre-Installation requirements Powering up the VLS Configuring the VLS Creating virtual devices Connecting devices (targets) to backup hosts (initiators) Reviewing pre-installation requirements Before attempting to operate the VLS with your backup servers, verify that the iSCSI initiator and the browser meet the minimum requirements.
Figure 13 Custom level on Security tab 4. In the Scripting section, verify that Enable is selected for Scripting of Java applets. Figure 14 Security Settings 5. On the Privacy tab, verify that the setting is Medium (or lower).
Figure 15 Privacy setting 6. If you made any changes, click OK to save them. Verifying the settings in Firefox 1. Launch Mozilla Firefox. 2. In the Tools menu, click Options. 3. Click the Privacy icon, and expand the Cookies option. 4. Select the Allow sites to set cookies check box.
Figure 16 Allow cookies NOTE: If you want to limit what sites can set cookies, use the Exception feature to specify that http://www.hp.com is allowed to create cookies. 5. Click the Web Features icon. 6. Verify that the Enable Java and Enable JavaScript check boxes are selected.
Figure 17 Web features settings 7. If you made any changes, click OK to save them. Powering on the VLS To power up the VLS appliance: 1. Plug the node AC power cord into a power source if not already connected. 2. Press the Power button (see Figure 18). The fan will initially be loud, but will become quieter. 3. Wait for the system to beep twice. This indicates the appliance is online.
Recording the network configuration As you complete the configuration process by following the steps, use the following form to note the information you enter. IMPORTANT: This information will be useful if you have to re-configure the VLS for any reason.
Figure 20 VLS discovery utility – main window 3. Select the VLS from the list of devices and click Configure. The Device Configuration window opens (Figure 21). Figure 21 VLS discovery utility – Device Configuration window 4. Leave the default device name or enter a new one in the Device Name box. 5. Enter an IP address in the IP Address box. 6. Enter the subnet mask in the Subnet Mask box.
7. Enter the gateway in the Gateway box. 8. The DNS IP Address and Domain Name are not used. Leave the defaults (if any). 9. Click Configure to save the network settings to the VLS. 10. The Updating Configuration window displays (see Figure 22). Wait for it to close. Figure 22 Updating configuration 11. Click Exit to close the VLS discovery utility. The Releasing Devices window displays (see Figure 23).
User Name: administrator Password: admin Figure 24 Log onto the VLS The VLS GUI appears. NOTE: To access the online help system from any of the pages in the GUI, click the Help button that appears on each of the pages. The ? button, when available, will access Help specific to the current GUI page. Figure 25 VLS GUI 3. Click the Configuration tab. Then click Network Configuration.
Figure 26 Select Network Configuration on menu 4. In the Default Gateway section of the right pane, verify that the existing address is the correct one. 5. In the External Data section, verify that the existing IP address and subnet mask are the correct ones. NOTE: It may take up to 5 minutes to save the configuration information. Entering the system configuration On the Configuration tab, under System Management click System Configuration.
Figure 27 Select System Configuration Configuring system information 1. In the System Information section of the right pane, enter the VLS Name. If you want to change the name of the VLS, enter up to 16 characters to name the VLS. You can use letters or a mixture of letters and numbers, and you can also use hyphens (-). Ensure that this name matches the DNS name for the network. HP recommends that you change this name (the default is VLS-1000), especially if you use multiple VLS appliances in your network.
• Retype Password Enter the password again. NOTE: Changing the password is required. Figure 29 Setting login information 2. Click Apply. 3. Continue the configuration process by entering the E-mail information described in the next section. Configuring E-mail alerts The VLS continuously monitors its performance and routinely checks for disk failures.
Figure 30 E-mail Notification settings 2. To verify that the messaging system is configured correctly, click Test. If the test E-mail message is not successfully sent and received, correct the applicable information, and repeat the test. NOTE: If the test is unsuccessful, make sure that you are using a valid SMTP Server IP Address and that the address is working properly. 3. Click Apply. Setting the time and date information The VLS is originally set to its time of manufacture.
If you are using software drivers, use following procedure to install Microsoft’s iSCSI Software Initiator. NOTE: You do not need TOE-equipped (Transmission Control Protocol [TCP] Offload Engine) or special iSCSI-capable GbE HBAs to work with software initiators. Any standard Network Interface Card (NIC) can serve as an iSCSI network interface device; however, HP Storage strongly recommends that you use GbE for enhanced performance. 1.
Figure 32 iSCSI initiator properties 12. Click OK. The Microsoft iSCSI Initiator is now installed and configured to work with your VLS on this client. Repeat this procedure on each client that will access the VLS. Obtaining iSCSI address from host Each device created is associated with one backup host. In order to use the VLS, backup hosts must be set up as iSCSI initiators. See Deploying iSCSI initiators for instructions on deploying iSCSI initiators.
Figure 33 iSCSI Initiator Properties 3. Copy the entire Initiator Node Name. Do not modify the name. NOTE: Be sure to copy the entire Initiator Node Name. If part of the name is missing, the device will not be recognized. Close the iSCSI Initiator Settings window by clicking its OK button. 4. In the Create Virtual Device pane of the GUI, scroll down until you see Host Settings (Figure 34), then paste the Initiator Node Name into the iSCSI Name box in Host Settings as shown in Figure 35.
Figure 35 iSCSI Name 5. If you want to use an additional level of authentication, use dotted decimal notation to enter the IP address of the host system in the iSCSI IP Enforcement field. This is optional. 6. Continue with Creating virtual devices.
Figure 37 Creating a tape device 2. If you want to maximize backup storage capacity, select the Tape Compression box. For optimal backup performance, leave this box unchecked. 3. Enter the maximum size of the virtual media in Max Cartridge Size. The default size is the approximate physical capacity of the device type (for example the physical LTO2 media has physical capacity of 200 GB). NOTE: The Max Cartridge Size is the maximum size the tape is allowed to grow to.
Figure 38 Creating a tape library 2. If you want to maximize backup storage capacity, select the Tape Compression box. For optimal backup performance, leave this box unchecked. 3. Enter the maximum size of the virtual media in Max Cartridge Size. The default size is the capacity of physical LTO2 media, specifically 200 GB. NOTE: The Max Cartridge Size is the maximum size the tape is allowed to grow to. Starting with 1 GB of used space when first created, tapes grow to the maximum permitted as needed.
NOTE: After the drive is created, the View/Edit Virtual Library or View/Edit Virtual Standalone Tape screen will display. To create another device at this time, select Create Virtual Device. Continue with Connecting devices (targets) to backup hosts (initiators). Connecting devices (targets) to backup hosts (initiators) By this point you have created devices and each device knows which host uses it. Now we need to tell each host which devices are available to it.
Figure 40 Targets found 4. The final step is to make the devices known to the host’s operating system. This is done by clicking on a device in the iSCSI Initiator Properties window (Figure 40), then clicking on Log On. 5. The Log On to Target window displays (Figure 41). If you want a persistent device (one that survives host reboots), click Automatically restore this connection when the system boots. Click OK.
Configuring the VLS1000i
4 Working with the VLS1000i This chapter provides a few tips on working with the VLS including: • • • • • • Logging on from any system with network access Understanding the summary pages Understanding how dynamic tape devices work Checking communication with other appliances or systems Rebooting the VLS Powering down the VLS Logging on from any system with network access After you have configured the VLS, you can access the VLS GUI from any system that is on the same subnet as the VLS.
Figure 43 VLS GUI Identity page Understanding the Configuration page The VLS software includes a configuration page with several options that allow you to configure hosts and VLS devices, and view summaries of the devices that already exist. NOTE: The size of a device reflects the space that is available on a disk; one GB equals one billion bytes. (The VLS uses the calculation of 1000 ° 1000 ° 1000 instead of 1024 ° 1024 °1024.
Figure 44 Backup Host Summary page The following explains each of the fields: • Host Name The iSCSI name of the Initiator associated with the following table of VLS devices. • Device Name Displays either the default name assigned by the VLS or the new name assigned by you. • Device ID This entry is automatically designated by the VLS. • Device Status Indicates whether the device is operating normally or not. The status indicators are explained in Table 3.
Figure 45 View/Edit Virtual Library page IMPORTANT: Make sure there are no currently active hosts (initiators) accessing the VL when changing settings. The following explains each of the items: • Available Space Indicates the amount of space that remains on the appliance. • Used Capacity Indicates how much space on the appliance is currently consumed by the data stored in the appliance’s virtual devices.
Logging off of the VLS GUI To log off the VLS GUI, close the browser window. NOTE: The VLS GUI will time-out if unused for one hour. Understanding how dynamic tape devices work As explained previously, Dynamic Tape devices contract and expand to accommodate the size of a specific backup job. When your backup software starts a job, it mounts the Dynamic Tape device as if it were a physical tape, and then begins the backup process by launching a Write operation.
Figure 46 Ping page 2. The VLS GUI displays a message (see Figure 47) that indicates whether the ping command succeeded or failed. Figure 47 Ping results messages Refreshing the VLS GUI display The VLS GUI does not refresh the display automatically. To view updated information, click the applicable menu command to refresh the page. IMPORTANT: Do not use the Refresh button in your browser to update a page. If you do, you will be logged off.
Relocating an appliance IMPORTANT: To ensure preservation of data on the VLS, do not turn off the appliance using the power button; instead, use the Shut Down option in the VLS GUI. NOTE: The following process presents associating devices and backup hosts using the Microsoft iSCSI Software Initiator. The steps and screens may be different depending on the iSCSI solution on your system. To shut down, move, then restore power to an appliance: 1.
Figure 49 Log off sessions 3. Click the box under Identifier, as shown in Figure 49. Click Log off. The system will attempt to log off the current target’s session. If there is currently activity on this session, you will get a message saying “The session cannot be logged out since a device on that session is currently being used.” If you receive this message, either wait until the activity finishes or cancel the activity. Repeat steps and Step 3 to log off all connected targets. 4.
Figure 51 Shut down confirmation 6. Wait until the fans stop (this may take several minutes), then disconnect the AC line cord from the power mains. 7. Unplug all connections, and label them so that you can reattach them using the same connection configuration. 8. If the appliance is in a rack, remove it by extending the slide rails and then releasing the slide locks. CAUTION: Extending a unit that has empty spaces beneath it might cause the rack to tip forward or might cause personal injury. 9.
Figure 52 Shut down and restart the VLS Powering off the VLS WARNING! To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the node before removing the access panel. The front panel Power button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed. To power down the appliance: 1.
5 VLS1000i GUI The VLS1000i GUI is a web browser–based GUI that you can use to configure, manage, and monitor your VLS through a LAN.
1 System status indicator 4 Operation pane 2 GUI tabs 5 Context-sensitive help (CSH) button 3 Navigation pane 6 Help system button Figure 53 GUI window regions Opening a VLS GUI session from a web browser NOTE: Before you can open a VLS GUI session, you must set the VLS network settings. See Configuring the VLS appliance with the VLS Discovery tool. To open a VLS GUI session from a web browser: 1. Launch a web browser. 2. In the web browser URL box, enter the VLS IP address.
Figure 54 VLS GUI login window 3. Enter administrator (or the user name you set) in the User Name box (Figure 54). The user name is case-sensitive. 4. Enter admin (or the password you set) in the Password box (Figure 54). The password is case-sensitive. 5. Click Sign In. NOTE: Only one VLS GUI session at a time is allowed. Starting a second VLS GUI session will cause the first sessions to log out. Closing a VLS GUI session To close a VLS GUI session, simply close the browser window.
• Number of Standalone Drives Indicates the number of standalone tape drives that have been created. • VLS Serial Number Identifies the serial number of the appliance. Configuration tab Create Virtual Device Use this page to create a virtual library or virtual standalone tape. Virtual Device Information Select the applicable option, Virtual Library or Virtual Standalone Tape Device. NOTE: The option you select changes which features are displayed on the remainder of this page and what their defaults are.
Capacity Summary • Available Space indicates the amount of space that remains on the appliance. • Used Capacity indicates how much space on the appliance is currently consumed by the data stored in the virtual libraries. Resources • Available VLSs indicates the number of virtual libraries that you can create (as you create a virtual library, this number decreases accordingly). • Available Virtual Cartridges indicates the number of virtual tapes that are currently available for use by a virtual library.
NOTE: You can only increase the size or number of drives and slots; you cannot decrease them. Target Settings • Device Name Displays the name of the device automatically assigned by the GUI. • Target Name To change the default target name of a device, type the new name in this field. (All targets must have an iSCSI name.) • LUN The Logical Unit Number assigned by the appliance to each created device.
NOTE: The size of a device reflects the space that is currently being used on a device; one GB equals one billion bytes. (The appliance uses the calculation of 1000 x 1000 x 1000 instead of 1024 x 1024 x 1024.) • Compression Indicates whether the compression feature was enabled for the device. Modify Virtual Standalone Tape Configuration Use this page to modify the compression, maximum size, device name, and host name for an existing virtual Tape Device.
Network Configuration Use this page to specify the configuration values for the network port. Default Gateway • IP Address Verify that this field contains the correct IP address for the gateway. External Data • VLS IP Address Using dotted decimal notation, enter a static IP address that is available for the port within its respective subnetwork. • VLS Subnet Mask Using dotted decimal notation, enter the subnet mask value of the network segment (for example, 255.255.255.0).
• SMTP Server IP Address Using dotted decimal notation, enter the IP address of your incoming mail server. • From Address Enter the E-mail address from which the alert will be sent. This address must use the same domain as the mail server specified for SMTP Server IP Address. • Address for all warnings and critical messages Enter the E-mail address to which all alerts should be sent (for example, the E-mail address for the network administrator).
NOTE: Use a text editor to view the file after you have saved it. We recommend that you use WordPad on a Windows system, because it displays the configuration information in an easy-to-use format. Ping Host Use the Ping Host IP Address page to check network connectivity between the appliance and a host system. Enter the IP address, and then click Ping. The GUI displays a message that indicates whether the ping succeeded. After reviewing the message, click Continue to proceed.
6 Maintenance As you perform maintenance on the VLS, keep the following guidelines in mind: • Do not turn off the VLS using the power button on the appliance. Verify that none of the initiators have active connections, and use the Shutdown/Restart option in the GUI to shut down the VLS. • If a peripheral does not work, make sure that all connections are secure.
Table 4 E-mail messages E-mail subject E-mail body Indicates All Units OK A previous alert state has been cleared. Device Event, Unit SN: Remaining Capacity Level: Warning A standalone Dynamic Tape device exceeded 70 percent of its Dynamic Tape Maximum Size setting.
Figure 55 Select log files 2. In the Generate Support Ticket pane, select the log files you want to view. Click Save to create an archive file containing the selected log files. 3. Verify that the extension on the archive file is “.tgz”. 4. Review the contents of the log files contained in the archive file. Configuration files On request, the GUI creates a file of the VLS’s configuration. To create the VLS configuration file: 1. On the GUI’s Support tab under Maintenance, click Save/Restore Configuration. 2.
Figure 57 Created file message window 4. When the File Download window displays, click Save. In the Save As window that displays, navigate to where you want to save the file. Click Save. Figure 58 Download configuration file 5. If the configuration file already exists, a window displays asking if you want to replace it. You can either click Yes and replace it, or click No.
3. Push the power button to boot the appliance from the Diagnostic/Quick Restore CD. The CD checks the appliance and visually displays which drive has failed (see Using the Diagnostic/Quick Restore CD). 4. Remove the Diagnostic/Quick Restore CD from the CD-ROM drive 5. Push the power button to turn off the appliance and unplug the node AC power cord. 6. Replace the failed drive (see Hard disk drives). 7. Plug in the node AC power cord and push the power button to start the appliance.
NOTE: Reinstalling the firmware does not damage the previous configuration or stored data. 4. Remove the Diagnostic/Quick Restore CD from the CD-ROM drive. 5. Press the power button to restart the computer. WARNING! Do not restore a previously saved configuration. If you do, it will destroy all data on the drives. Fatal hardware failure If the VLS1000i is non-responsive and you can not run the Diagnostic/Quick Restore CD at all, call HP technical support.
3 4 6 5 1 10 8 7 9 2 11 10699 1 Slim DVD-ROM 7 UID LED 2 Slot power LED 8 Power LED 3 Two USB ports 9 UID button 4 HDD activity LED 10 Power button 5 LED (not used) 11 HDD bays (0–3) 6 NICs LEDs Figure 60 Front panel LEDs and buttons When you have a problem with one of your drives, diagnose the problem as follows: 1. Attach a keyboard and monitor to the appliance. 2. Insert the HP StorageWorks VLS Diagnostic/Quick Restore CD into the CD-ROM drive on the VLS1000i array. 3.
Table 5 Diagnostics messages Error message Meaning and/or corrective action Error: There is a drive in the system that is smaller than the smallest supported size, which is 232 GB. Drive sizes in GB are listed below and correspond to drives from left to right as you face the front of the unit (power switch on the right). ### ### ### ### A drive in the system is below the minimum size. If possible, change the drive size. If the drive is physically too small, upgrade the drive to an acceptable size.
Error message Meaning and/or corrective action The data RAID is rebuilding at [print string specified here]. Please wait. The data RAID is rebuilding. Wait for the process to end. Insert the operating system CD and press any key to continue. You have chosen to reinstall the firmware in a previous step. Eject the current CD from the CD-ROM drive and install the operating system CD. Unable to get diagnostic information for this appliance. Please contact HP technical support. Contact technical support.
Maintenance
7 Component replacement This section describes some of the most common hardware maintenance and servicing procedures for the VLS1000i. CAUTION: The server does not completely power off when the front panel power button is pressed. The power button toggles server power between On and Standby. In Standby, the server removes power from most electronics and drives, while portions of the power supply and some internal circuitry remain active. To completely remove power from the system, see Powering down the VLS.
WARNING! To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. CAUTION: Do not operate the node for long periods without the access panel. Operating the node without the access panel results in improper airflow and improper cooling that can lead to thermal damage.
Figure 62 Sliding on rear top cover 2. Secure the cover with one screw. Figure 63 Tighten rear top cover screw Front top cover NOTE: The rear top cover must be removed before the front top cover can be removed. See Rear top cover. CAUTION: Remove power to the server by disconnecting the power cord before removing or installing the chassis top covers. To remove the front top cover: 1. Loosen the four screws along the top edge and the two screws on both sides of the cover.
Figure 64 Loosen front top cover screws 86 Component replacement
2. Slide the cover to the rear. Figure 65 Sliding off front top cover To install the front top cover: 1. Set the cover on the server and slide it towards the front. Figure 66 Sliding on front top cover 2. Secure the cover with four screws on the top and two screws on each side.
Figure 67 Tighten front top cover screws Backplane battery CAUTION: Remove power to the server by disconnecting the power cord before removing or installing the backplane battery. Refer to Figure 68 for the location of the battery on the backplane. Figure 68 Backplane battery location To remove the backplane battery: 1. Remove the rear top cover (see Rear top cover). 2. Pull the battery retaining clip away from the battery (1). Figure 69 Removing backplane battery 3.
1. Pull the battery retaining clip away (1). Figure 70 Installing backplane battery 2. Place the battery into the holder (2). 3. Reattach the rear top cover (see Rear top cover). System memory CAUTION: Remove power to the server by disconnecting the power cord before removing or installing system memory. See for the location of the two 240–pin dual inline memory module (DIMM) sockets. The sockets support up to 8 GB dual channel DDR2 533/667 MHz unbuffered low-profile (1.
Figure 72 DIMM map Table 6 Populating the DIMM sockets DIMM quantity CH_A DIMM0 CH_A DIMM1 CH_B DIMM0 CH_B DIMM0 None None None Yes None Yes None None 2 None Yes None Yes 4 Yes Yes Yes Yes 1 To remove a DIMM from a socket: 1. Remove the rear top cover (see Rear top cover). 2. Press the retaining clips outward to unlock the DIMM socket (1). This action releases the module and partially lifts the module out of the socket. Figure 73 Removing a DIMM 3. Lift out the DIMM (2).
Figure 74 Unlock retaining clips 2. Carefully insert the DIMM into the socket until the retaining clips snap back in place. Figure 75 Inserting DIMM into socket 3. Reattach the rear top cover (see Rear top cover). System fans CAUTION: Remove power to the server by disconnecting the power cord before removing or installing a system fan. Refer to Figure 76 for the location of the system fans. Figure 76 Location of system fans To remove a system fan: 1. Remove the rear top cover (see Rear top cover). 2.
Figure 77 System fan cables 3. Pull up on the fan to disengage the fan guide pins from the fan clip. Figure 78 Lifting out fan 4. Reverse the steps to insert a replacement system fan. Hard disk drives CAUTION: Remove power to the server by disconnecting the power cord before removing or installing hard disk drives (HDDs). Refer to Figure 79 for the location of the HDDs.
Figure 79 Location of HDDs To remove an HDD: 1. Turn the lock counterclockwise to release the lever from the HDD. Figure 80 Releasing HDD lever 2. Slide the release button in the direction of the arrow and the lever lifts automatically. 3. Slide the HDD assembly out of the HDD bay. Figure 81 Sliding HDD from bay 4. Remove the four screws securing the HDD to the HDD tray.
Figure 82 Removing HDD from tray Reverse the steps to install a new HDD. RAID controller card CAUTION: Remove power to the server by disconnecting the power cord before removing or installing a RAID controller card and riser assembly. To remove the RAID controller card: 1. On the RAID controller card, disconnect the hard drive cables that connect to the SATA backplane, and the power cable that connects to the system board. 2. Lift the riser card assembly out of the chassis.
Figure 84 Removing controller card from riser card assembly 4. Reverse the steps to install a new RAID controller card. DVD-ROM drive CAUTION: Remove power to the server by disconnecting the power cord before removing or installing a RAID controller card and riser assembly. To remove the DVD-ROM drive: 1. Remove the top front cover (see Front top cover) 2. Remove the two screws securing the DVD-ROM. Figure 85 Removed DVD-ROM screws 3. Lift the DVD-ROM out of the VLS.
Component replacement
A Specifications This section provides the VLS node specifications. VLS1000i node specifications Table 7 VLS1000i node specifications Attribute VLS1000i Disk drive capacity 500 GB SATA 7200 rpm Number of drives 4 Usable capacity 1.5 GB Aggregate sustainable data transfer 40 MB/sec Interface 1x1 GB iSCSI port System specifications Table 8 System specifications Attribute Specification Processor Pentium dual-core Smithfield processor (2.
Physical specifications Table 10 Physical specifications Attribute Specification Height 4.3 cm (1.7 inches) Width 43.2 cm (17 inches) Depth 67.3 cm (26.5 inches) Weight 11.63 kg (25.
B Troubleshooting Issues external to the VLS1000i may interfere with backup, maintenance, or accessibility. The following sections describe potential issues and solutions. The VLS is operational, but inaccessible If you cannot access the VLS through the GUI, try the following: 1. Check the LED lights on the VLS. If lights are not on, check all connections between the VLS and the power source. 2. Make sure that all applicable IP addresses are correct. 3. Make sure the network cable is properly installed.
Figure 88 I.E. Security tab window 4. In the Add this Web site to the zone box, type the IP address for the VLS, and click Add. Figure 89 Add Trusted sites window 5. To dismiss the Trusted sites dialog box, click Close, and then click OK to save your changes and close the Internet Options dialog box. 6. In the browser window, try accessing the GUI for the VLS again. The log on window should appear.
Clicking submit invokes a refresh error message or receives no response If you click a Submit button while in the VLS GUI and you get an error about using the Refresh button or no response is taken, it might be because your browser is not set to allow the use of Java applets and scripts. NOTE: The instructions provided are for I.E. 6.0. The steps will be different when using other web browsers. To enable scripting in Internet Explorer 1. Launch Microsoft Internet Explorer. 2.
Figure 91 Security settings — enable To enable scripting in Mozilla 5. Launch Mozilla Firefox. 6. In the Tools menu, click Options. 7. Click the Web Features icon. 8. Select the Enable Java and Enable JavaScript check boxes, and click OK.
Figure 92 Enabling Java and JavaScript Receive error message Page Not Found (HTTP 500 Internal Server Error) If the VLS GUI goes blank for a several minutes and then displays a “The page cannot be displayed” message (which is further identified as an HTTP 500 Internal Server Error), it might be because the RAID has developed a problem. 1. Make sure that all disks are inserted in the appliance. 2. Close the browser window, and then log back on to the VLS GUI. 3.
3. If you are unable to access the GUI in Internet Explorer running on any version of Windows other than Windows Server 2003, do the following (if you are using Windows Server 2003, perform the steps outlined in Internet Explorer does not redirect from IP address on Windows Server 2003): a. Launch Internet Explorer. b. In the Tools menu, click Internet Options. c. On the Privacy tab, move the slider to Medium (or lower). d. To save your changes, click OK.
C Regulatory compliance and safety This section contains regulatory notices for the HP StorageWorks 1000i virtual library system. Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information.
Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contain a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60826–1. The product does not emit hazardous laser radiation.
BSMI notice Japanese notice Korean notice (A&B) Class A equipment Class B equipment 108 Regulatory compliance and safety
Safety Battery replacement notice WARNING! The product contains an internal lithium manganese dioxide battery. A risk of fire and burns exists if the battery is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60˚C (140˚F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage, observe the following precautions: • • • • • Avoid hand contact by transporting and storing products in static-safe containers. Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. Place parts on a grounded surface before removing them from their containers. Avoid touching pins, leads, or circuitry.
nebo městském úřadě, od firmy zabývající se sběrem a svozem odpadu nebo v obchodě, kde jste produkt zakoupili. Danish notice Bortskaffelse af affald fra husstande i den Europæiske Union Hvis produktet eller dets emballage er forsynet med dette symbol, angiver det, at produktet ikke må bortskaffes med andet almindeligt husholdningsaffald.
et ringlussevõtmine toimub viisil, mis kaitseb inimeste tervist ning keskkonda. Lisateabe saamiseks selle kohta, kuhu oma seadmete jäätmed ringlussevõtmiseks viia, võtke palun ühendust oma kohaliku linnakantselei, majapidamisjäätmete kõrvaldamise teenistuse või kauplusega, kust Te toote ostsite. Finnish notice Laitteiden hävittäminen kotitalouksissa Euroopan unionin alueella Jos tuotteessa tai sen pakkauksessa on tämä merkki, tuotetta ei saa hävittää kotitalousjätteiden mukana.
του άχρηστου εξοπλισμού σας κατά την απόρριψη θα συμβάλει στη διατήρηση των φυσικών πόρων και θα διασφαλίσει ότι η ανακύκλωση γίνεται με τρόπο που προστατεύει την ανθρώπινη υγεία και το περιβάλλον. Για περισσότερες πληροφορίες σχετικά με το πού μπορείτε να παραδώσετε τον άχρηστο εξοπλισμό σας για ανακύκλωση, επικοινωνήστε με το αρμόδιο τοπικό γραφείο, την τοπική υπηρεσία διάθεσης οικιακών απορριμμάτων ή το κατάστημα όπου αγοράσατε το προϊόν.
elektros ir elektroninės įrangos atliekoms perdirbti. Atskirai surenkamos ir perdirbamos šalintinos įrangos atliekos padės saugoti gamtinius išteklius ir užtikrinti, kad jos bus perdirbtos tokiu būdu, kuris nekenkia žmonių sveikatai ir aplinkai. Jeigu norite sužinoti daugiau apie tai, kur galima pristatyti perdirbtinas įrangos atliekas, kreipkitės į savo seniūniją, namų ūkio atliekų šalinimo tarnybą arba parduotuvę, kurioje įsigijote gaminį.
odslužene električne in elektronske opreme. Ločeno zbiranje in recikliranje odslužene opreme prispeva k ohranjanju naravnih virov in zagotavlja recikliranje te opreme na zdravju in okolju neškodljiv način. Za podrobnejše informacije o tem, kam lahko odpeljete odsluženo opremo na recikliranje, se obrnite na pristojni organ, komunalno službo ali trgovino, kjer ste izdelek kupili.
Regulatory compliance and safety
Glossary This glossary defines terms used in this guide or related to this product and is not a comprehensive glossary of computer terms. appliance An intelligent device programmed to perform a single well-defined function. Appliances differ from general-purpose computers in that their software is normally customized for the function they perform, pre-loaded by a vendor, and not alterable by the user.
disk array Two or more hard drives combined as a single logical unit for increased capacity, speed, and/or fault-tolerant operation. Disk arrays are logically grouped into a storage pool. See also storage pool. disk mirroring A technique in which data is written to two duplicate disks simultaneously. Mirroring provides data protection in the case of disk failure, because data is constantly updated to both disks.
iSCSI Pronounced "eye-scuzzy", an acronym for Small Computer System Interface protocol over IP network instead of a direct SCSI compatible cable which enables data blocks to be read from or sent at high speed to a storage device such as a disk or tape drive LAN A local area network (LAN) is a group of computers and associated devices that share a common communications line or wireless link and typically share the resources of a single processor or server within a small geographic area (for example, withi
RAID A RAID volume appears to the operating system to be a single logical disk. RAID improves performance by disk striping, which involves partitioning each drive’s storage space into units. By placing data on multiple disks, I/O operations can overlap in a balanced way, improving performance. RAID 5-level data storage Provides data striping at the byte level and also stripe error correction information. RAID 5 configurations can tolerate one drive failure.
Index A accessing appliance, prohibited, 99 GUI, 53, 103, 103 alarm, 104 alerts audio, 104 E-mail, configuring, 42 list of, 73 audience, 11 B backing up configuration information, 36 Backup Host Summary, 54 beeping, 104 browser settings, 31 C Class A equipment, 105 Class B equipment, 106 communication, driver or HBA, 43 configuring E-mail alerts, 42 logon information, 41 management system, 35 security, 41 system information, 40 time and date, 43 tracking information, 36 conventions document, 12 text symbo
log off the VLS GUI, 57 log on to the VLS GUI, 53 logon information configuring, 41 M management system, configuring, 35 messaging, 42 Microsoft Internet Explorer, 31 moving an appliance, 59 Mozilla Firefox, 31 N network installation requirements, 28 P page cannot be displayed, 103 ping other systems, appliances, devices, and so on, 57 prerequisites, 11 R rack stability warning, 12 redundant array of independent disks (RAID) options, 16 refreshing the VLS GUI, 58 regulatory compliance, 105 related doc
