HP StorageWorks Automated Storage Manager release notes Part number: 5697-0194 First edition: January 2010
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Version: HP StorageWorks Automated Storage Manager (ASM) version 3.9.0 Description These release notes cover HP StorageWorks Automated Storage Manager as of January 2010.
• Simplified Chinese • Spanish • Russian Enhancements Automated Storage Manager (HP ASM) is a storage hosting and management tool that simplifies hosting application and shared folder storage, data protection, managing storage, and monitoring storage. Designed for IT generalists, HP ASM software enables you to create, migrate, manage, and protect shared storage without the need for storage expertise. It includes tools to quickly and easily migrate and manage data using automated best practice settings.
Issues and workarounds Automated Storage Manager (ASM) This section describes issues related to HP Automated Storage Manager (HP ASM) version 3.9.0. Issue: ASM backup of iSCSI based application server data fails on X1000 Network Storage Systems running Windows Storage Server 2008 SP2. ASM provides integrated backup of iSCSI LUNs that are presented as volumes to application servers. The ASM agent installed on the application server initiates a VSS snapshot of the iSCSI volumes.
Issue: When provisioning storage, ASM fails to grow the logical disk capacity to the requested capacity, even though the ASM user interface indicates adequate capacity. This is an intermittent issue. Workaround: Retry the operation after the discovery process is complete. Issue: Replication operation in ASM may fail on non-English systems. A non-ASCII path may be created by ASM on non-English systems; however, HP StorageWorks Storage Mirroring does not properly handle non-ASCII paths.
Issue: In rare cases, snapshot time stamps generated by the Operating System may not be parsed correctly. Workaround: When a snapshot time stamp cannot be parsed, the current time on the storage system is used in place of the timestamp. If the application server on which the snapshot is taken is in a different time zone, it is important to note that the time stamp displayed in the ASM snapshot management dialog box reflects the time zone of the storage system. Issue: When updating ASM version 3.7.
Issue: Migrating storage using ASM may cause an error during volume creation When migrating storage using the ASM, the Create Volume task may fail. Workaround: This is due to an error in Microsoft Virtual Disk Service (VDS). Restart the specific wizard to launch the task again. In some cases, the Create Volume task will fail after storage has already been provisioned and an iSCSI LUN has been created on the storage system.
Issue: When attempting to provision storage on ASM, an error message appears When attempting to provision storage, an error message indicating that “no storage could be found or created to satisfy the request” may be issued. This error can appear when attempting to provision storage across multiple disk types. Workaround: Virtual arrays that span multiple disk types cannot be created.
Issue: Backup job fails for Exchange storage groups that were manually migrated to the storage system It is possible to manually create a virtual hard disk on the storage system using the Microsoft Software iSCSI Target snap-in. This disk may then be assigned to a target, allowing an iSCSI initiator on the Exchange server to access the disk as a local volume.
