HP StorageWorks XP Tiered Storage Manager Server Installation and Configuration Guide Part number: T1785-96001 First edition: 11/2005 Revision history (start here) 1
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Contents Revision history (start here) Revision tables ....................................................................................................................................................... 8 1 Overview of Tiered Storage Manager 1-1 Tiered Storage Manager Features .............................................................................................................. 9 1-1-1 Seamless Data Migration .....................................................................................
-3 Database Properties.................................................................................................................................. 45 4-3-1 dbm.traceSQL ................................................................................................................................ 45 4-4 Device Manager Server Access Properties............................................................................................... 45 4-4-1 hdvm.protocol .........................................
Figures Figure 1-1 Data Lifecycle Management ..................................................................................................................... 10 Figure 1-2 Migration Process ..................................................................................................................................... 11 Figure 1-3 Server Configuration.................................................................................................................................
About this guide This guide provides information about: • Installing HP StorageWorks XP Tiered Storage Manager. • operating HP StorageWorks XP Tiered Storage Manager. • troubleshooting. Intended audience This guide is intended for customers and HP authorized service providers who are experienced with the following: • Data processing and direct-access storage device subsystems. • HP StorageWorks XP Series disk array(s).
Revision history (start here) HP technical support Telephone numbers for worldwide technical support are listed on the HP web site: http://www.hp.com/support/ Collect the following information before calling: • Technical support registration number (if applicable) • Product serial numbers • Product model names and numbers • Applicable error messages • Operating system type and revision level • Detailed, specific questions For continuous quality improvement, calls may be recorded or monitored.
Revision history (start here) Revision tables Table 2 Revisions Date Edition Revision November 1, 2005 First Revision history (start here) 8
1 Overview of Tiered Storage Manager • Tiered Storage Manager features (see section 1-1 ) • Overview of Data Migration (see section 1-2 ) • Tiered Storage Manager configuration (see section 1-3 ) • Tiered Storage Manager components (see section 1-4 ) • System configuration (see section 1-5 ) • Changing user information (see section 1-6 ) 1-1 Tiered Storage Manager Features 1-1-1 Seamless Data Migration Tiered Storage Manager is designed to migrate data between different volumes on a subsystem.
Figure 1-1 Data Lifecycle Management 1-1-3 Improving Efficiency Tiered Storage Manager allows you to improve the efficiency of your storage management in the following ways: • Reducing total cost of ownership. If you migrate data using data lifecycle management, you improve efficiency and reduce the total cost of ownership (TCO) of your storage subsystems. NOTE: You cannot use Tiered Storage Manager to migrate data to a tape device. • Maximizing performance.
4. The reservation on the target volume is removed. 5. Data is deleted from the source volume (when this option is specified). NOTE: Volume reservation is also removed in the following cases: • • When a migration task is canceled When migration task fails If you are unable to remove a volume reservation, refresh the storage subsystem. Figure 1-2 illustrates the migration process.
Figure 1-3 Server Configuration 1-3-2 Installation Folder Structure Table 1-1 shows the Tiered Storage Manager server installation folder structure. Table 1-1 Server Installation Folder Structure Folder name Description \Command-View-XP-AE-Suite-softwareinstallation-folder Command View XP AE Suite software installation folder (default is C:\Program Files\CVXPAE) \TieredStorageManager Tiered Storage Manager installation folder.
• Tiered Storage Manager server This server gives instructions for volume migration within a domain controller or within storage subsystems connected via external storage connections, based on information provided from the management client. Also, after migration, the server can completely erase data on the volumes. To use the Tiered Storage Manager server, the Device Manager server must be installed on the same server.
Figure 1-4 Server and Client on Different Machines 1-5-2 Server and Client on the Same Machine Figure 1-5 illustrates a configuration where the server and the client are on the same machine.
environment. Figure 1-6 illustrates a system configuration with an external storage subsystem. The dashed circle represents a SAN. Figure 1-6 System Configuration with an External Storage Subsystem To implement this configuration, the following machines should be connected via a TCP/IP network.
Figure 1-7 System Configuration in a Cluster Environment To implement a cluster configuration, the following machines should be connected via a TCP/IP network. • Management server (executing) • Management server (standby) • Management client • Domain controller • Host External storage subsystems can be managed in a cluster configuration. For details on configuration with external storage connections, see section 1-5-3 .
2 Windows System Installation This chapter discusses the following topics: • System and media requirements (see section 2-1 ) • Installing Tiered Storage Manager in a standard environment (see section 2-2 ) • Installing Tiered Storage Manager in a Microsoft cluster environment (see section 2-3 ) • Registering the License Key (see section 2-4 ) 2-1 System and Media Requirements WARNING! Do not install Tiered Storage Manager and Tuning Manager (large database) on the same server.
• Java Runtime Environment (JRE), version 1.4.2_06 or later for Windows or Solaris (SPARC edition) • Java Runtime Environment (JRE), version 1.4.
To perform a new installation: WARNING! • • Do not use the Windows Services Panel to start or stop Command View XP AE Suite software. Do not install Tiered Storage Manager and Tuning Manager (large database) on the same server. 1. Log on as an administrator. 2. Back up the databases on all previously-installed Command View XP AE Suite software. For instructions, see the applicable manual for each product. 3. Stop all Command View XP AE Suite software, in the following order: • Device Manager.
length of the installation folder is greater that 74 bytes, the length of the displayed default path exceeds 104 bytes. You may need to re-enter the path so that you don’t exceed the maximum. • You may use single-byte spaces and the following characters and symbols: • 9. A to Z • a to z • 0 to 9 • . • _ • You may not use the single-byte spaces at the beginning or end of the folder name.
Windows System Installation Figure 2-1 Welcome Window Figure 2-2 Confirmation of Setup Status Window (non-cluster) Figure 2-3 Confirmation of Setup Status Window (executing node) Figure 2-4 Confirmation of Setup Status Window (standby node) Windows System Installation 21
Figure 2-5 Installation Folder Settings Window Figure 2-6 Storage Destination Settings Window Figure 2-7 IP and Port Settings Window Figure 2-8 Device Manager Settings Window Windows System Installation 22
Figure 2-9 Pre-installation Confirmation Window Figure 2-10 User Information Setup Window Windows System Installation Figure 2-11 HiRDB Setup Window Figure 2-12 Setup Status Window Figure 2-13 Software Information Setup Window Figure 2-14 Initializing Repository Window Windows System Installation 23
Figure 2-15 Installation Finished Window Figure 2-16 Installation Stopped (Cancel) Window Figure 2-17 Installation Stopped (Error) Window 2-2-2 Setting up a Windows Firewall If Windows Firewall is enabled, you need to add Tiered Storage Manager to the Windows Firewall exceptions list to operate Tiered Storage Manager. To add Tiered Storage Manager to the Windows Firewall exceptions list: 1.
• The Device Manager server has already been installed on the machine on which you are going to install the Tiered Storage Manager server. • The video resolution of the display is SVGA (800 x 600) or greater. • The Services window, which opens by choosing Start, Settings, Control Panel, Administrative Tools, and then Services, has not opened. • No other applications are running. NOTE: • • For an overwrite or upgrade installation, the current installation folder will be the installation location.
8. Either browse to a desired destination or specify the repository for the storage database files, then select Next. The destination file name has the following requirements: • Specify an absolute path. • You may use a maximum of 104 bytes, including the backslash at the end. • The default file location is \TieredStorageManager\database. Note that if the length of the installation folder is greater that 74 bytes, the default path will exceed 104 bytes.
Figure 2-18 Overwrite Welcome Window Figure 2-19 Upgrade Welcome Window Figure 2-20 Storage Destination Settings Window Figure 2-21 Pre-installation Confirmation Window 2-2-4 Uninstalling the Server Check the following before uninstalling the server: • You have backed up the repositories (see section 3-3-1 for instructions).
• No other applications are running. To uninstall the Tiered Storage Manager server: 1. 2. Log on as an administrator Stop all Command View XP AE Suite software, in the following order: • Tiered Storage Manager (see section 3-1-2 for instructions). If you use the Start menu, make sure to close the command prompt after the server stops. • Other Command View XP AE Suite software.
Figure 2-24 Pre-Uninstallation Confirmation Window Figure 2-25 Please Wait Window Figure 2-26 Deleting Repository Window Once the software information settings have been removed, the "Setup Status" window (Figure 227) is displayed, indicating the files will be uninstalled.
Figure 2-30 "Uninstallation has Stopped Window (Error) 2-3 Installing the Tiered Manager Server in a Microsoft Cluster Server Environment If Windows Firewall is enabled, a warning dialog box might be output during installation, asking you whether you want to keep blocking the program. If it appears, choose Unblock or Ask Me Later. After installation finishes, you need to set up a Windows Firewall. For information, see section 2-2-2 .
6. 7. • HiCommandServer • HiCommand Suite Common Web Service • HiCommand Suite Single Sign On Service • HiRDB/ClusterService_HD0 Install the Tiered Storage Manager server on the executing node. Refer to section 2-2-1 for instructions. The following exceptions apply to a cluster installation: • In the Installation Folder Settings window (refer to Figure 2-5), specify a folder in the executing node of the server.
• Possible Owners window. Ensure that the executing and standby nodes have been registered. • Dependencies window. Add the Device Manager resource (HiCommandServer) to the Resource dependencies column. • Generic Service Parameters window. Enter the following information: • 14. 15. • Service name: TieredStorageManager • Startup parameter: None Registry Replication window. None.
9. Verify that the Command View XP AE Suite Common Component has stopped: \bin\hcmdssrv /status 10. Install the Tiered Storage Manager server on the standby node. Refer to section 2-2-1 if you need instructions. 11. Select Start, Settings, Control Panel, Administrative Tools, and then Services. For each of the following services, open Properties, and then make sure that Startup type is Manual: 12.
8. Uninstall the Tiered Storage Manager server on the standby node. For instructions, refer to section 2-2-4 . 9. In Cluster Administrator, switch from the standby node to the executing node by right-clicking the resource group where the Device Manager service is registered, and then selecting Move Group. 10. Make sure that Command View XP AE Suite Common Component has stopped: \bin\hcmdssrv /status 11.
5. On the executing node, create the cluster settings file cluster.conf using a text editor. Following are the items to be specified for the cluster settings file: • mode: online (indicating the executing node) • virtualhost: Logical host name • onlinehost: Host name on the executing node • standbyhost: Host name on the standby node NOTE: When specifying a host name in the cluster settings file, you cannot specify an IP address.
Command-View-XP-AE-Suite-Common-Component-installation-folder\bin\hcmdssrv /stop 11. On the standby node, use a text editor to create the cluster settings file cluster.conf.
16. In Cluster Administrator, register the Tiered Storage Manager resources in the resource group where the Device Manager service is registered. In Cluster Administrator, select File, New, and Resource.
Windows System Installation 38
3 Maintaining the Tiered Storage Manager Server This chapter discusses the following topics: • Starting and Stopping the Tiered Storage Manager server (see section 3-1 ) • Managing the Tiered Storage Manager server in a cluster environment (see section 3-2 ) • Backing Up the Repositories (see section 3-3 ) • Restoring the Repositories (see section 3-4 ) 3-1 Starting and Stopping the Tiered Storage Manager Server in a Standard Environment 3-1-1 Starting the Server The Tiered Storage Manager server st
Open the Cluster Administrator, then right-click the Device Manager resource group and select Take Offline. • To switch the Tiered Storage Manager server node manually: Open the Cluster Administrator, then right-click the Device Manager resource group and select Move Group. Tiered Storage Manager uses alias IP addresses to inherit the IP addresses between the nodes in the cluster configuration.
• Total restoration restores the integrated management information for all Command View XP AE Suite software on the server. • Individual restoration restores only the Tiered Storage Manager management information. NOTE: If you do a restoration, it is possible that the Command View XP AE Suite Common Component repository could be inconsistent with the configuration information for the Tiered Storage Manager server.
b. Check the message log for Tiered Storage Manager and verify whether the KATS50354-E message is output. The task IDs for migration tasks that were changed to failed statuses are listed in KATS50354-E. c. View the volume information for migration tasks listed in the KATS50354-E message, and check whether each migration task finished. d. Perform migration again for migration tasks that have not finished.
4 Tiered Storage Manager Properties This chapter discusses the following topics: • Overview of Tiered Storage Manager properties (see section 4-1 ) • Server properties (see section 4-2 ) • Database properties (see section 4-3 ) • Device Manager Server Access properties (see section 4-4 ) • Logger properties (see section 4-5 ) 4-1 Overview of Tiered Storage Manager Properties Tiered Storage Manager has the following types of properties files: • Server properties (see section 4-2 ) include web conf
Table 4-1 Summary of Device Manager Property Files Property Description Location server.checkOutVolumeRange Specifies whether the specified values for filter conditions should be checked for validity Section 4-2-6 Database Properties These files allow you to configure the repository settings Section 4-3 dbm.traceSQL Specifies whether or not SQL should be output to a trace log. Section 4-3-1 Device Manager Server Access Properties Configures access to the Device Manager server.
4-2-3 server.base.ipaddress This allows you to specify the IP address of the Command View XP AE Suite Common Component server. You can specify values in the same range as for IP address specifications. Default: 127.0.0.1 4-2-4 server.base.port This allows you to specify the Command View XP AE Suite Common Component port number. You can specify values from 1024 to 65535. Default: 23015 4-2-5 server.migration.
4-5 Logger Properties The logger.properties allows you to configure the logging functions. If you have updated these properties, make sure to restart the Command View XP AE Suite Single Sign On Service to enable the updated information. 4-5-1 logger.messagelogLevel This allows you to set the threshold value of the output level for the messages logged by the Tiered Storage Manager server and the web client. Messages with output levels lower than that specified are written to message logs.
4-5-4 logger.serverMessageFileCount This sets the number of message log files to be output by the Tiered Storage Manager server, as specified in logger.serverMessageMaxFileSize. You can specify values from 2 to 16. Default: 10 4-5-5 logger.serverTraceFileCount Sets the number of trace log files to be output by the Tiered Storage Manager server, as specified in logger.serverTraceMaxFileSize. You can specify values from 2 to 16. Default: 10 4-5-6 logger.
5 Troubleshooting This chapter explains any issues that may occur on the Tiered Storage Manager server, how to resolve those issues, and how to obtain output logs and maintenance information.
Table 5-1 General Installation Troubleshooting Problem Possible Causes The Tiered Storage Manager server has An error occurs in Tiered Storage not stopped. Manager server during processing to stop Tiered Storage Manager server. Tiered Storage Manager operations cannot be performed because an error occurs in the repository. Action If Tiered Storage Manager server does not stop after about 10 minutes and the stop processing finishes, perform a forced stop.
5-2-1-5 Command Log 5-2-1-6 Service Request Reception Log The service request reception log contains log information from when the Tiered Storage Manager server starts. If the environment setting for starting the services is incorrect, an error message is output. The Service Request Reception log is called booting.log, and is located at \logs.
Figure 5-1 Event Log Table 5-3 Event Log Output Output Item Details Date Log output date in yyyymmdd format. • yyyy: Year • mm: Month • dd: Day Time Log output time. In Event Viewer, the log output time appears in hh:mm:ss format. In the event property, the log output time appears in hh:mm format. • hh: Hour • mm: Minute • ss: Second Type • • • • User Always output as N/A. Computer Computer name of the computer for which the log was output. Source Always output as HiCommand Log.
Table 5-4 Installer Trace Log and Uninstaller Trace Log Output Output Item Details date Log output date in yyyynmdd format. yyyy: Year mm: Month dd: Day time Troubleshooting • • • Log output time in hh:mm:ss format. hh: Hour mm: Minute ss: Second • • • type Log type I: Information W: Warning E: Error • • • trace-information The contents of the executed operation are output. supplemental-information Depending on the contents of the executed operation, supplemental information might be output.
Table 5-6 Service Request Reception Log Output Output Item Details date Log output date in yyyynmdd format. yyyy: Year mm: Month dd: Day • • • time Log output time in hh:mm:ss format. • hh: Hour • mm: Minute • ss: Second • xxx: Millisecond message-text Message text. If a message ID exists, both the message ID and message text are output. 5-2-3 Log Output Contents This subsection describes the following items that are output to log files.
Table 5-7 Event Type Event Type Time Log is Produced Other than the above (an event type does not exist) 5-3 Obtaining Maintenance Information When an error occurs in the Tiered Storage Manager server, use the cvxpaegetlogs command to obtain the following types of information for error analysis: • Log data • Setting information (properties) • License data • Information about the connection and startup service • Repository information NOTE: The installation-related trace logs output to root-of-Win
• /arc specifies the name of the archive file for collecting maintenance information. Specify the file name without an extension. If a character that cannot be specified by Windows is used, an error occurs. If this option is omitted, the file name is cvxpae_logs.jar. Return values 0: Normal termination 1: Parameter error 2: Abnormal termination Sample command: If the output destination for the collected information is ./result_dir/cvxpae_logs.
DASD direct access storage device DKCMAIN The microcode version running on storage subsystem GB gigabyte(s) HTSM HP StorageWorks XP Tiered Storage Manager kB kilobyte(s) LAN local-area network LDEV logical device HP LUN Config & Security Mgr XP LUN Mgr A software option that allows users to add and delete SCSI paths, set host and port modes, configure the fibre-channel topology, and set or release high-speed mode.
Index A F access to (configuring environment setting): Device Manager Server, 45 access to Device Manager server (devicemanager.properties): configuring environment settings, 45 folder structure: installing Tiered Storage Manager server (Windows), 12 folder structures after installation (for Windows), 12 for Windows: logger.guiTraceFileCount, 47 for Windows: changing from noncluster configuration, 34; database.properties file, 43, 45; dbm.traceSQL, 45; devicemanager.properties file, 43, 45; hdvm.
N new installation: installation of Tiered Storage Manager server (Windows), 18 new installation in cluster configuration: installing Tiered Storage Manager server (Windows), 30 new installation of Tiered Storage Manager server: cluster configuration (Windows), 30; Windows environment, 18 O overview: common component, 13 P property files: Windows environment, 43 R registering (Windows): license, 37 reinstallatiion: installing Tiered Storage Manager server, 24 reinstallation of Tiered Storage Manager serv
