HP StoreEasy 1000 Storage Release Notes 2014.05

from the list of known events. Therefore, to view any hardware failures, see the Alerts tab in the
Health page.
• Changes made to the storage hardware is not reflected in dashboard Storage→Drives page.
Any change made to the storage hardware is reflected in the Storage→Drives page only when
the SMP cache is refreshed. The default interval for the next discovery set in configuration file is
6 hours. However, you can view the updates in the Storage→Drives by executing the
Update-StorageProviderCache -DiscoveryLevel Full –PassThru command.
• If number of shares count is very high (for example, more than 250 or so), then it might take a
long time to load and display the data in the Storage→Shares tab.
There is no known workaround for this.
Services are not installed
If data is not displayed in HP System Dashboard or if one of the following error messages are displayed:
• The service HP Network Discovery Service is currently not installed.
Please refer to the troubleshooting section of the release note for
more details.
• The service HP Storage Discovery Service is currently not installed.
Please refer to the troubleshooting section of the release note for
more details.
• The service HP System Health Discovery Service is currently not
installed. Please refer to the troubleshooting section of the release
note for more details.
Click Start→Control Panel→Uninstall a program and make sure that the following components are
installed:
• HP StoreEasy Data Service
• HP StoreEasy Dashboard
• HP Management Web Services
If any of these components are not installed, then re-install Service Release 2014.05.
Services are not running
If one of the following error messages is displayed on HP System Dashboard, run the services.msc
command and start the stopped services listed in the error message:
• The service HP Network Discovery Service is currently paused or stopped.
Please refer to the troubleshooting section of the release note for
more details.
• The service HP Storage Discovery Service is currently paused or stopped.
Please refer to the troubleshooting section of the release note for
more details.
• The service HP System Health Discovery Service is currently paused or
stopped. Please refer to the troubleshooting section of the release
note for more details.
• Storage Management Provider service is not running on the system.
Pool Manager
• If you use ACU (Array Configuration Utility) to create one or more pools and then use Pool
Manager to grow a pool, Pool Manager may report that the operation failed even though it
Workarounds 5