HP X5000 G2 Network Storage System Administrator Guide Abstract This document explains how to install, configure, and maintain all models of the HP X5000 G2 Network Storage System and is intended for system administrators. For the latest version of this guide, go to www.hp.com/support/manuals. Select NAS Systems in the storage group, and then select an X5000 G2 product.
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Contents 1 HP X5000 G2 Network Storage System........................................................7 Features..................................................................................................................................7 Hardware components..............................................................................................................7 Software components................................................................................................................
Upgrading hardware components.............................................................................................60 Powering the storage system off and on.....................................................................................60 6 Removing and replacing hardware components............................................61 Customer self repair................................................................................................................
8 Support and other resources....................................................................128 Contacting HP......................................................................................................................128 HP technical support........................................................................................................128 Subscription service..........................................................................................................
Laser compliance notices.......................................................................................................165 English laser notice..........................................................................................................165 Dutch laser notice............................................................................................................165 French laser notice......................................................................................................
1 HP X5000 G2 Network Storage System The HP X5000 G2 Network Storage System (“storage system”) is an integrated hardware-software solution that provides highly available file and block storage on a Windows failover cluster. Each storage system features HP server blades and dense disk storage in a single 3U enclosure (Figure 1 (page 7)).
Figure 2 Rear view 1. System fan 2. HP 2-port 10 Gb I/O module (2). These modules connect to the NIC located on the server blade motherboard. 3. Intraconnect (internal switch connecting servers and EMU) 4. Drive fan 5. SAS I/O module (2) 6. Power button 7. Power supply (2) 8. HP 4-port, 1 Gb Ethernet I/O PCIe module (2) 9. HP 2-port, 1 Gb Ethernet I/O module (connects to the mezzanine NIC in each server blade) 10.
2 Installing the storage system This chapter explains how to install the storage system hardware. Verify the kit contents Remove the contents, ensuring that you have all of the following components. If components are missing, contact HP technical support. Hardware • HP X5000 G2 Network Storage System NOTE: External disk enclosures are not included with the storage system, but up to four D2600 or D2700 disk enclosures may be connected to the storage system.
1. If your storage system is delivered in a rack, proceed to Step 2. If you ordered the storage system without the rack, install the rail kit and enclosure in the rack using the installation instructions that are included with the rail kit. IMPORTANT: Ensure that cabling in the back of the rack system does not interfere with system operation or maintenance.
NOTE: Up to four HP D2600 or HP D2700 disk enclosures are supported. A mix of HP D2600 or HP D2700 disk enclosures is not supported. Figure 4 X5000 G2 with two disk enclosures 1. X5000 G2 2–3. Disk enclosures 4. SAS cable connecting disk enclosure 1 (green cable) 5. Green color code for upper SAS I/O module 6. Red color code for lower SAS I/O module 7. SAS cable connecting disk enclosure 2 (red cable) Figure 5 (page 12) shows an X5000 G2 Network Storage System with four disk enclosures.
Figure 5 X5000 G2 with four disk enclosures 1. X5000 G2 2–5. Disk enclosures 6. SAS cable connecting disk enclosure 1 (green cable) 7. Green color code for upper SAS I/O module 8. Red color code for lower SAS I/O module 9. SAS cable connecting disk enclosure 2 (red cable) Network connections Each of the two servers has eight network adapters. One of the adapters, Cluster Internal, is already connected to the corresponding adapter on the second node.
Figure 6 Network ports 1. 10 GbE Public 1 (Blade 1) 9. 1 GbE Public 4 (Blade 1) 2. 10 GbE Public 1 (Blade 2) 10. 1 GbE Public 3 (Blade 1) 3. 10 GbE Public 2 (Blade 1) 11. 1 GbE Public 2 (Blade 1) 4. 10 GbE Public 2 (Blade 2) 12. 1 GbE Public 1 (Blade 1) 5. Cluster Internal 13. 1 GbE Public 4 (Blade 2) 6. Enclosure Manager, iLO (Blades 1 and 2) 14. 1 GbE Public 3 (Blade 2) 7. Server Management (Blade 1) 15. 1 GbE Public 2 (Blade 2) 8. Server Management (Blade 2) 16.
Figure 7 Cabling an additional network 1. Connect 10 GbE Public 1 (Blade 1) and 10 GbE Public 2 (Blade 2) to the same subnet in your network infrastructure. Note that adapters were chosen on different pass-through modules. This prevents the pass-through module from becoming a single point of failure for the connection between the two nodes. or 2. Connect 1 GbE Public 4 (Blade 1) and 1 GbE Public 4 (Blade 2) to the same subnet in your network infrastructure.
Configure the EMU and iLO management processors Before configuring the management processors, verify the following: • You have determined whether the network ports on the server are to use DHCP or static addresses. If the network ports are to use static addresses, you must provide the addresses. • For this step, the EMU port should not be connected to a switch. You can connect the EMU port to a switch after the EMU and iLO NICs are configured.
3. Configure iLO on the server blades: a. Open a web browser and log in to iLO using the address: http://10.0.0.11. You are prompted to enter the user name and password. The password for the Administrator account is located on a pull out tag on the front of the server blade. After you have logged into iLO, HP recommends that you change the administrator password. To do so, select User Administration under Administration in the iLO management interface. b. c.
4. Configure the EMU: a. Connect to the Enclosure Manager software using an ssh compatible tool like PuTTY. In the PuTTY session basic options, enter the EMU IP address (10.0.0.10) and port (22), and select SSH for the connection type (Figure 9 (page 17)). NOTE: See “Managing the EMU” (page 131) for information on using CLI commands. Figure 9 Connecting to the Enclosure Manager software b.
CustomerEMU-dnsName> set password New Password: ******** Confirm : ******** Changed password for the "Administrator" user account. CustomerEMU-dnsName> NOTE: You will not be able to connect to iLO or the EMU from the configuration system until you change the network settings on the configuration system. 5. Complete the configuration: a. Connect the EMU port to the appropriate switch/VLAN/subnet. b. Log in to the EMU using ssh and the newly assigned EMU name and validate connectivity.
3 Configuring the storage system This chapter explains the out of box experience that occurs when you first power on the storage system. This includes setup tasks, such as the selection of language and regional settings for the OS, network configuration, time zone, provisioning storage required for the cluster, and deploying the two-node cluster. All configuration may be done from a single server. There is no need to log on to the second server.
In the Set Up Windows wizard, you are asked to choose a language, regional settings, and keyboard layout. After you accept the EULA, the server you are connected to attempts to discover the second server. This is done over the internal switch (5, Figure 6 (page 13)). If the second node is not ready, you may see a message stating Cannot establish communication with the second node. Click Retry to attempt discovery, and repeat the retry until the second node is discovered.
step to deploy one or more file servers on the cluster. You may also wait and create file servers later using Server Manager. The ICT is intended for initial setup, so once it is complete, you may select the Do not show this window at the next logon box. If you do want to launch the ICT at a later time, you may do so from Server Manager or by typing oobe from a Windows command prompt. When the HP ICT window is closed, Server Manager is launched automatically.
4 Monitoring and troubleshooting the storage system The storage system provides several monitoring and troubleshooting options.
Figure 13 Configuring Alerts and Email 4. Do one of the following: • Select New to create a profile. • Select Copy or Edit to modify an existing profile. The Alert Settings window appears.
Figure 14 Alert and Email settings 5. 6. 24 Complete the following fields: • Name—Enter the name of a recipient (for example, John Doe). • Recipient address—Enter the email address of the recipient (for example, John.Doe@company.com). • From address—Enter an email address that will display to the recipient indicating where the message originated. It can be the same as the recipient address, if desired. • SMTP address—Enter a valid SMTP address (for example, SMTP.company.com).
Figure 15 Send test email 7. Click Save. The name of the recipient is displayed on the main Alerts and Email window. To configure the SNMP settings: 1. In the Server Manager navigation pane, select System and Network Settings. 2. Select SNMP Settings in the lower-right pane. 3. Provide the contact and location information for the System Administrator, and then click OK. 4. To make SNMP visible externally: a. Select Start→Administrative Tools→Services. b. Select SNMP Service. c.
HP System Management Homepage The HP System Management Homepage (SMH) is a web-based interface that consolidates and simplifies single system management for HP servers. The SMH is the primary tool for identifying and troubleshooting hardware issues in the storage system. You may choose this option to diagnose a suspected hardware problem. Go to the SMH main page and open the Overall System Health Status and the Component Status Summary sections to review the status of the storage system hardware.
Figure 16 System Management Homepage main page The page provides system, subsystem, and status views of the server and displays groupings of systems and their status. NOTE: • NICs will display with a failed status (red icon) if they are unplugged. To remove unused NICs from the system status, you can disable them by selecting Control Panel→Hardware→Device Manager, right-click on the specific NIC, and then select Disable.
the new status is reported immediately in the Components Status Summary section on the SMH main page. • When the Enclosure Manager IP address is set incorrectly, the enclosure status displayed is Lost communication. Because the Enclosure Manager has lost communication with the external network, none of the other items in the Enclosure Information section can be displayed. The enclosure I/O ports are numbered from 1 to 8 in the SMH.
Storage This section displays information about the following components: • Storage System—Links to the page that displays information about storage in the drive drawer and any external disk enclosures. This storage is managed by the 1210m controller. • Smart array subsystem—Links to the page that displays information about operating system drives and smart array controllers. NOTE: The SMH will display a total of four power supplies for each External Storage Enclosure.
the enclosure, the display shows Bay Bay number – Empty. Select one of the disk enclosures or disk drives to see information for that enclosure or drive. • Physical Drives This section provides an overview of all disk drives attached to the controller. Drives are identified and grouped as assigned, unassigned, and spare drives. Each physical drive is listed as a separate entry in the Storage System submenu. Select any of the physical drives to display more information about the drive.
Figure 20 System summary Hardware Status The Hardware Status tab provides the health status for each storage system component. The System section displays information for the server blade that you are logged in to. If a problem is reported in the System section, you should check the Hardware Status tab on each server blade. NOTE: If the System Manager shows that a LUN has an error, open the System Management Homepage and determine whether the LUN is degraded due to a disk failure.
Figure 21 Hardware status Firmware The Firmware tab indicates whether the firmware of a component is outdated. If the specific firmware requires that you reboot after installing the update, a message instructing you to reboot the storage system appears. Since the tool does not connect to the Internet to identify new firmware, you must periodically check the HP support web page and download new firmware when available. Be sure to check the Firmware tab on each server blade.
Figure 22 Firmware Reports The Reports tab gathers logs for the hardware, software, Microsoft Windows system configuration, and the Microsoft Exchange diagnostics in one place. These logs are used by HP support engineers to help diagnose your system, if needed; you do not need to view and interpret the logs yourself. To generate reports: 1. Consult with HP support to determine what type of report is required. - If complete reports are required, go to step 2.
Figure 23 Reports Component LEDs LEDs indicate the status of hardware components. This section provides images of the component LED locations and describes the status of LED behaviors. To obtain additional information on some status indicators, you can use the EMU CLI SHOW commands described in “Managing the EMU” (page 131).
Table 2 Server blade LEDs status (continued) Item Description Status Amber = Degraded condition Red = Critical condition 3 NIC 1 LED* Green = Network linked Green flashing = Network activity OFF = No link or activity 4 Flex-10 NIC 2 LED* Green = Network linked Green flashing = Network activity OFF = No link or activity 5 Reserved — 6 System power LED Green = On Amber = Standby (auxiliary power available) OFF = OFF *Actual NIC numbers depend on several factors, including the operating system i
Table 3 Front LED status (continued) Item Description Status 1 Hard drive LEDs Green = The drive has been selected by a management application and it is operating normally. Drive locate mode (UID LED is Flashing amber (1 Hz) = The drive is not selected and is indicating a flashing) predictive failure. Flashing amber/green = The drive has been selected by a management application and is indicating a predictive failure.
Table 4 SAS hard drive LED combinations (continued) Item Description Status Blinking green (@ 4 Hz 50% of duty cycle) = Drive is currently performing I/O activity Drive is a member of a RAID volume Drive is not in a replacement or failed state for any volumes that is a member of a RAID volume (drive is online) Drive is not rebuilding Drive is not a member of a volume undergoing capacity expansion or RAID migration.
Figure 28 Enclosure Manager unit LEDs Table 6 Enclosure manager unit LEDs status Item Description Status 1 EM display The LED blinks during power-up, but then the display changes only in response to commands from the Enclosure Manager Display. 2 EM fault LED Amber flashing/green LED off = issue. Use the CLI commands SHOW ENCLOSURE STATUS and SHOW SYSLOG EM to determine possible fault causes. 3 EM health LED The health LED is only green and is either on (Healthy) or off (Power off or Faulted).
Figure 30 HP 2-port 1 GB Ethernet, Mezz A and B I/O modules LEDs Table 8 HP 2-port 1 GB Ethernet, Mezz A and B I/O modules LEDs status Item Description Status 1 Module health LED Solid green when module health is good OFF* when module has failed 2 Module fault LED Solid amber when module has failed OFF* when module health is good *LEDs are off when enclosure is powered off.
Figure 32 Power supply LEDs Table 10 Power supply LED status Item Description Status 1 Power supply Green = Power on and power supply functioning properly. OFF = One or more of the following conditions exists: System powered off, AC power unavailable, Power supply failed, Power supply exceeded current limit. Use the CLI command SHOW ENCLOSURE POWERSUPLY STATUS ALL for more details.
Table 11 Chassis switches and indicator LEDs status (continued) Item Description Status OFF if system health is good. 4 Power button/LED Green when enclosure power is ON. Amber when enclosure has AC power but is turned off.
Figure 35 Fan LEDs The two fan modules are physically identical, but their control is not. The Fault/health LED on FAN 1 is a single bi-color LED controlled by the EMU via the Health Monitor – it is either off, steady green, or flashing amber. The lens of the fan LED is colorless and looks grayish-white when off. System Fan — Fan 1 Fan 1 LED is driven by the EMU firmware. The fan microprocessor inside the Fan module cannot sense or control this LED.
----------------------------------------------------------------------------User: /src/bin/build@msaonyx Script: ./parbuild Directory: /src/quire/QUIRE-CSP-1-20/daily/2011102701/bld/QUIRE-CSP-1-20 FileTag: 102720111904 Date: 2011-10-27T19:04:57 Firmware Output: jsbach Firmware Version: 0x0120 SVN Version: 3414 Administrator@10.0.0.10's password: HP CSP System Enclosure Manager (C) Copyright 2006-2010 Hewlett-Packard Development Company, L.P. Type 'HELP' to display a list of valid commands.
Table 13 Known issues (continued) Issue Resolution iSCSI Software Target service The use of this registry key is documented at http://support.microsoft.com/ on MACHINE_NAME. Error 1053: kb/824344. The service did not respond to the start or control request in a timely manner. The Enclosure UID page that is part of The UID LED cannot be enabled or disabled in the System Management the HP System Management Homepage Home page until the Enclosure Manager key has been generated.
Table 13 Known issues (continued) Issue Resolution When attempting to create a cluster, the HP recommends the following: cluster validation wizard fails, indicating • If one or more volumes were removed before running the validation a failure in the storage tests from the wizard, they may be flagged with warnings during the cluster validation Microsoft test report. The failure even though they do not exist. These warnings can be ignored.
Table 13 Known issues (continued) Issue Resolution controller 1: 500143800442E600 Manufacturer: HP Model: 1210m Part Number: 607190-001 SKU: None Serial Number: PBGJR0XTAZ407Z Firmware Version: 0156 Firmware Build: 2011061702 Peer Controller: 500143800442D690 Operational Status: Degraded, Cache flash backup hardware failure, Cache disabled: low battery charge Health Status: Degraded/Warning Cache Size: 1073741824 Read Cache Default: Enabled Write Cache Default: Enabled Battery 0 Status: charging Battery 0
Table 13 Known issues (continued) Issue Resolution A drive letter is selected for a new volume in the Create a Volume wizard, but that drive letter is used only on one node. The other node uses a different letter. This is a temporary condition that exists only until the volume has been added to the cluster as a cluster disk. Afterwards, the volume appears on the owner node with the desired drive letter. On the alternate node, the volume will not appear in Windows Explorer.
Figure 36 Storage Viewer (LUNs view) You can also view details about each drive – bay location, ID, serial number, size, health, and model number. In the lower part of the tool, you can view volume information related to the drive.
Figure 37 Storage Viewer (Drives view) HP Support websites Use the “Support and troubleshooting” task at the HP Support & Drivers website (http:// www.hp.com/go/support) to troubleshoot problems with the storage system.
For X5000 G2 guides, go to www.hp.com/support/manuals, select NAS Systems under storage, and select an X5000 G2 product. For software-related components and issues, online help or user guide documentation may offer troubleshooting assistance. Known issues, workarounds and service releases are addressed in this guide or the release notes. • Customer notices—Address informational topics about the HP X5000 G2 Storage System. • Customer advisories—Address know issues and solutions or workarounds.
Be aware of the following specifics for HP X5000 G2 systems: • The storage system is a "managed system" as described in Insight Remote Support guides. • The X5460sb is equivalent to a ProLiant server and meets all the requirements for a managed system. Follow guidelines and procedures for Windows ProLiant servers in the Insight Remote Support documentation. • The storage system hardware is preconfigured for Insight Remote Support and uses the WMI (WBEM) provider.
3. Select Windows Recovery Environment. The recovery environment is loaded. 4. 5. 6. Once the recovery environment is loaded, the System Recovery Options wizard opens. On the first window, select the keyboard input method, which is based on your location (for example, select US for United States) and click Next. Select either of the following options (it does not matter which option is selected) and click Next: • Use recovery tools that can help fix problems starting Windows.
Memory Diagnostic 1. Do one of the following: a. For direct access, attach the SUV cable (supplied with the HP X5000 G2 Network Storage System) to the port on the front of the server blade you want to recover. Connect a monitor and USB mouse to the SUV cable. Using the remaining USB connector on the SUV cable, connect either a USB DVD drive (and insert the System Recovery DVD) or a bootable USB flash device (prepared with a System Recovery image). b.
1. 2. Navigate to C:\Program Files (x86)\Hewlett-Packard\HP 1210m Volume Online Tool. Double-click HPVolumeOnlineTool.exe to start the tool. NOTE: Before the tool opens, a disclaimer about potential data loss is displayed. Read the disclaimer and accept the terms to continue. If you decline, the tool closes. 3. 4. When the HP 1210m Volume Online Tool opens, the LUNs that are in an Enabled but Offline state are displayed. Click Force Online.
5 Upgrading the storage system The HP X5000 G2 Network Storage System is comprised of a common hardware platform containing two server blades. Each server runs Windows Storage Server 2008 R2 or later. When HP determines that it is desirable to upgrade one or more of these components, a notification is posted to the HP support website for the HP X5000 G2 Network Storage System with the release notes and the updated code.
From the registry: 1. Log in to the server blade. 2. Open a command window. 3. Enter the reg query command as shown in the following example: C:\> reg query HKLM\Software\Wow6432Node\Hewlett-Packard\StorageWorks /s The version information that displays depends on the software version that you are currently running. The output format will look similar to the following: HKEY_LOCAL_MACHINE\Software\Wow6432Node\Hewlett-Packard\StorageWorks\QuickRestore BASE REG_SZ 2.0.1.21 QRVersion REG_SZ 2.01.1a.
firmware versions are currently installed. See “HP System Management Homepage” (page 26) for more information. Figure 42 System summary tab 3. If a firmware update is needed, select the Firmware tab to view a list of the components that can be upgraded (Figure 43 (page 58)).
Figure 43 Firmware tab 4. 5. On the Firmware tab, select the box next to each component to be upgraded. Click Apply Updates. The status reports that an upgrade is in progress. CAUTION: When upgrading the controller firmware, you must complete the upgrade and power cycle one controller and then upgrade and power cycle the other controller. Otherwise, the firmware may synchronize with the controller running the previous version of code.
Resolving errors after the HP 1210m controller upgrade If the firmware upgrade for the HP 1210m controller does not complete successfully, the controllers could stop responding. As a result, the Controller Properties dialog box in Windows Device Manager displays “This device cannot start” and the storage system Configuration Wizard fails to detect storage. To resolve this issue, first try the Simple method. If the issue persists, try the Advanced method. Simple method: 1.
Resolving an EMU upgrade issue When upgrading the EMU firmware, if the EMU and the server blade initiating the upgrade are not on the same subnet, the upgrade fails. The following message (an example) displays on the System Manager Firmware tab: Flash failed for Enclosure Management Unit (EMU) using cpXXXXXX.exe. Check log files (C:\ProgramData\Hewlett-Packard\CMP\logs\firmware.log and C:\CPQSYSTEM\log\cpqsetup.log) for further information. The C:\CPQSYSTEM\log\EmuFlash.
6 Removing and replacing hardware components This chapter describes procedures for removing and replacing hardware components. Customer self repair HP customer self repair (CSR) programs allow you to repair your HP product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider determines whether a repair can be accomplished by CSR.
Identifying the spare part Parts have a nine-character spare part number on their label. For some spare parts, the part number is available in the system. Alternatively, the HP call center can assist in identifying the correct spare part number. Replaceable parts This product contains replaceable parts. To identify the replaceable parts, see the individual component guides listed in Table 15 (page 65).
Figure 44 Exploded view of the system Table 14 (page 64) lists the CSR replaceable parts for the system.
Table 14 Storage system replaceable parts 64 Item Replaceable unit (RU) Part number CSR availability Replacement type (Cold, Warm, Hot) 1 Server interposer 631117-001 Optional Cold 2 Midplane board 631115-001 No Cold (Not shown) .
Table 14 Storage system replaceable parts (continued) Item Replaceable unit (RU) Part number CSR availability Replacement type (Cold, Warm, Hot) 21 Supercapacitor for 1210m Cache 587225-001 Mandatory Warm (Not shown) Rail kit assembly 631133-001 Optional Cold (Not shown) HP 82B HBA (Brocade) PCI fibre HBA AP770A Optional1 Cold (Not shown) HP 82E HBA (Emulex) AJ763A Optional1 Warm (Not shown) HP 82Q HBA (Q-Logic) AJ764A Optional1 Warm 1 Used only for backup. See www.hp.
Verifying component failure Use the following methods to verify component failure: • Analyze any failure messages received. Fault monitoring software from HP provides a recommended action. • From the System Manager, select the System Summary tab to check the enclosure health status or select the Hardware Status tab to identify a failed component. See “Using the System Manager” (page 30) for more information. • You can also use the System Management Homepage to identify hardware problems.
Removing the system enclosure from the rack 1. Extend the hard drive drawer (Figure 45 (page 67)): a. Press upward on the release button on the hard drive drawer (1). b. Pull the drawer handle down 90 degrees (2). c. Extend the hard drive drawer (3). Figure 45 Extending the hard drive drawer 2. Label the hard drives (Figure 46 (page 67)). IMPORTANT: Use the drive labels provided with the replacement part when removing the drives to ensure you replace the drives in the correct order.
7. Unscrew the retaining screws from the bezel ears, and then remove the enclosure from the rack. WARNING! The system enclosure is heavy, even after removing the hard drives. Always use at least two people to remove the system from the rack. Inserting the system enclosure into the rack 1. Place the enclosure into the rack, and secure the enclosure by tightening the two retaining screws. WARNING! The system enclosure is heavy, even after removing the hard drives.
4. 5. Remove the top back panel by pressing the panel release button and lifting the latch to slide the top back panel off. Open the release handle (1, Figure 48 (page 69)), and pull up to remove the server interposer board (2, Figure 48 (page 69)). NOTE: You may need to use significant force to accomplish this task. Figure 48 Removing the server interposer board Replacing the server interposer board 1.
Removing and replacing the midplane board Removing the midplane board 1. 2. 3. 4. 5. Verify the failed component as described in “Verifying component failure” (page 66). Power off the system as described in “Powering the storage system off and on” (page 60). Remove the enclosure from the rack as described in “Removing the system enclosure from the rack” (page 67). Remove the top back panel by pressing the panel release button and lifting the latch to slide the top back panel off.
8. Unplug the coil power assembly from the midplane board (Figure 52 (page 71)). Figure 52 Unplugging the coil power assembly 9. Extend the server blades. 10. Remove the server blade airflow baffle from inside the enclosure (Figure 53 (page 71)). Figure 53 Removing the server blade airflow baffle 11. Unplug the power cable from the server blade midplane (1, Figure 54 (page 71)), and then unplug the rear UID PCA from the midplane board (2).
12. Complete the following (Figure 55 (page 72)): a. Loosen the two thumbscrews holding midplane board in place (1). b. Pull the captive locking pin out of the midplane board (2). c. Lift the midplane board out of the enclosure (3). Figure 55 Removing the midplane board Replacing the midplane board 1. 2. On the replacement midplane board, pull out the captive locking pin as you lower the board into the enclosure (1, Figure 56 (page 72)). To complete the installation of the replacement midplane board: a.
11. Replace the top back panel. 12. Reinsert all rear components in the enclosure. 13. Replace the enclosure in the rack as described in “Inserting the system enclosure into the rack” (page 68). Removing and replacing a SAS cable CAUTION: Remove only one cable at a time to prevent downtime. IMPORTANT: Check the QuickSpecs for the device before you purchase and connect SAS cables to ensure that the cables do not exceed the maximum supported length.
5. Push down on the SAS I/O module lever (2, Figure 57 (page 74)), and then remove the failed SAS I/O module (3, Figure 57 (page 74)). NOTE: You may need to use significant force to accomplish this task. Figure 57 Removing the SAS I/O module Replacing the SAS I/O module 1. To install the replacement SAS I/O module (Figure 58 (page 74)): a. Insert the SAS I/O module into the enclosure (1). b. Push up on the SAS I/O module lever (2) until it locks into place.
4. 5. Confirm the firmware version. Confirm that the system has resumed normal operations. Removing and replacing the fan module There are two fan modules: one server fan module, which cools the server half of the enclosure, and one hard drive fan module, which cools the drive half of the enclosure. The two fan modules are not redundant for each other. CAUTION: You must replace the server fan module within three minutes or a thermal shutdown of the system may occur.
Replacing the fan module 1. Insert the replacement fan module (Figure 60 (page 76)). Figure 60 Replacing the fan module 2. Verify that the replacement component is working properly by checking the associated LED status. NOTE: 3. It should take approximately 15 seconds for the LED status to appear. Confirm that the system has resumed normal operations. Removing and replacing the power UID button assembly Removing the power UID button assembly 1. 2. 3. 4.
5. Complete the following (Figure 62 (page 77)): a. Unplug the cable from the power UID button assembly (1). b. Remove the screw from the power UID button assembly (2). c. Remove the faulty power UID button assembly (3). Figure 62 Removing the power UID button assembly Replacing the power UID button assembly 1. Complete the following (Figure 63 (page 77)): a. Insert the replacement power UID button assembly (1). b. Replace the screw in the power UID button assembly (2). c.
Replacing the power supply 1. 2. 3. 4. Insert the replacement power supply. Plug the power cord into the power supply. Verify that the replacement component is working properly by checking the associated LED status. Confirm that the system has resumed normal operations. Removing and replacing the HP Ethernet I/O module Removing the HP Ethernet I/O module 1. 2. 3. Verify the failed component as described in “Verifying component failure” (page 66).
3. Verify that the replacement component is working properly by checking the associated LED status. NOTE: 4. 5. It should take approximately 15 seconds for the LED status to display. Confirm the firmware version. Confirm that the system has resumed normal operations. Removing and replacing the PCIe module (with card) Removing the PCIe module 1. 2. 3. Verify the failed component as described in “Verifying component failure” (page 66).
7. Complete the following (Figure 67 (page 80)): a. Remove the two screws from the bracket of the failed PCIe module (1). b. Remove the bracket (2). c. Remove the PCIe card from the failed module (3). Figure 67 Removing the PCIe card Replacing the PCIe module 1. Install the PCIe card in the replacement module (1, Figure 68 (page 80)), replace the bracket (2), and then reinsert the two screws into the bracket of the replacement module (3). Figure 68 Installing the PCIe card 2.
Figure 69 Installing the PCIe module 3. 4. 5. 6. Plug in all cables to the PCIe module in their original locations. Power on the server blade by pressing the power button ON. Verify that the replacement component is working properly by checking the associated LED status. Confirm that the system has resumed normal operations. Removing and replacing the EMU module Removing the EMU module 1. 2. 3. Verify the failed component as described in “Verifying component failure” (page 66).
Replacing the EMU module 1. Insert the replacement EMU module and ensure the release lever locks in place (Figure 71 (page 82)). Figure 71 Installing the EMU 2. 3. 4. 5. Plug the cables back into the EMU module. Verify that the new component is working properly by checking the associated LED status. Confirm the firmware version. Obtain an IP address. IMPORTANT: Some of the configuration information is automatically repopulated, but you must reconfigure the network settings and password. 6.
8. Complete the following (Figure 72 (page 83)): a. Unplug the power cable from the server blade backplane by pinching the plug release mechanism (1). b. Remove the screw (2). c. Remove the server blade backplane from the enclosure (3). Figure 72 Removing the server blade backplane Replacing the server blade backplane 1. Complete the following (Figure 73 (page 83)): a. Install the replacement server blade backplane (1). b. Replace the screw (2). c. Plug in the power cable (3).
4. Replace the midplane board (Figure 74 (page 84)): a. Pull out the captive locking pin as you lower the board into the enclosure (1). b. Push the captive locking pin into the midplane board (2). c. Tighten the two thumbscrews holding the midplane board in place (3). Figure 74 Installing the midplane board 5. 6. Plug the rear UID PCA into the midplane board. Replace the midplane board as described in “Replacing the midplane board” (page 72).
Replacing the server airflow baffle 1. Install the replacement server blade airflow baffle (Figure 76 (page 85)). Figure 76 Installing the server blade airflow baffle 2. 3. Reinstall the top back panel. Replace the enclosure as described in “Inserting the system enclosure into the rack” (page 68).
3. Remove all eight screws from the front bezel (1, Figure 78 (page 86)), and then lift the front bezel up and out to remove the front bezel (2). NOTE: There are two screws on the bottom, four screws on the sides (two on each side), and two screws hidden behind the handle. Figure 78 Removing the front bezel Replacing the front bezel 1.
Removing and replacing the front bezel (full) NOTE: This full procedure is only required if all screws are not accessible due to the position of the system in the rack. Removing the front bezel (full) 1. 2. 3. 4. Power off the system as described in “Powering the storage system off and on” (page 60). Remove the enclosure from the rack as described in “Removing the system enclosure from the rack” (page 67). Pull the hard drive handle down 90 degrees, and slide out the hard drive drawer.
Replacing the front bezel (full) 1. Install the replacement front bezel with the handle at a 90 degree angle, making sure the bottom pins are aligned with the bottom holes (1, Figure 81 (page 88)), and replace the screws in the front bezel (2). NOTE: There are two screws on the bottom, four screws on the sides (two on each side), and two screws hidden behind the handle. Figure 81 Replacing the front bezel 2. 3. 4. Close the drive handle. Push the drive drawer back into the system enclosure.
4. Complete the following (Figure 82 (page 89)): a. Disconnect the LED display board from the drive backplane by pinching the ends of the LED display board cable together (1). b. Remove the four screws from the LED display board (2). c. Remove the LED display board from the drive drawer (3). Figure 82 Removing the front LED display board Replacing the front LED display board in the rack 1. Complete the following (Figure 83 (page 89)): a. Install the replacement LED display board (1). b.
4. 5. Pull the hard drive drawer handle down 90 degrees, and slide out the hard drive drawer. Remove all eight screws from front bezel (1, Figure 84 (page 90)). Then, lift the front bezel up and out to remove the front bezel (2). NOTE: There are two screws on the bottom, four screws on the sides (two on each side), and two screws hidden behind the handle. Figure 84 Removing the front bezel 6. Complete the following (Figure 85 (page 90)): a.
Replacing the front LED display board (full) 1. Complete the following (Figure 86 (page 91)): a. Install the replacement LED display board (1). b. Replace the four LED display board screws (2). c. Reconnect the LED display board to the drive drawer (3). Figure 86 Installing the front LED display board 2. Replace the front bezel as described in “Replacing the front bezel (full)” (page 88). Removing and replacing a drive drawer Removing the drive drawer 1. 2. 3. 4. 5.
Figure 88 Removing the SAS I/O module 8. Extend the drive drawer (Figure 45 (page 67)): a. Press upward on the release button on the hard drive drawer (1). b. Pull the drawer handle down 90 degrees (2). c. Extend the hard drive drawer (3). Figure 89 Extending the hard drive drawer NOTE: 9. 92 You must repeat Step 8 for the remaining SAS I/O module. Remove the plug bracket (2, Figure 90 (page 93)) from the coil power plug by removing the thumbscrew (1).
Figure 90 Removing the plug bracket from the coil power plug 10. Unplug the coil power assembly from the midplane board (Figure 91 (page 93)). Figure 91 Unplugging the coil power assembly 11. Press the release mechanism on the side rail (1, Figure 92 (page 93)), and then pull the hard drive drawer fully out of the enclosure (2). WARNING! The hard drive drawer is heavy, even after removing the hard drives. Make sure the drawer is fully supported as you remove it from the enclosure.
Replacing the drive drawer 1. 2. Unlock the side enclosure rail and push it into the back enclosure (Figure 93 (page 94)). Align the bottom replacement drive drawer rails with the bottom enclosure rails. Figure 93 Unlocking the enclosure rails 3. Align the side rails and then push the replacement drive drawer partially back into the system enclosure until approximately two inches of the drawer is still out of the enclosure (Figure 94 (page 94)).
Figure 95 Connecting the coil power assembly to the midplane board 5. Reattach the plug bracket (1, Figure 96 (page 95)) to the coil power plug and tighten the thumbscrew (2). Figure 96 Reattaching the plug bracket to the coil power plug 6. Push the drive drawer fully back into the system enclosure (1, Figure 97 (page 96)) and the handle back into place (2).
Figure 97 Pushing the drive drawer into the system enclosure 7. 8. 9. 10. Replace the top back panel. Replace the drive fan module. Replace both SAS I/O modules. Replace the enclosure as described in “Inserting the system enclosure into the rack” (page 68). Removing and replacing the drive drawer hard drive CAUTION: • Do not replace the hard drive with a SATA drive. Be sure to replace the hard drive only with an approved SAS drive.
2. Extend the hard drive drawer (Figure 98 (page 97)): a. Press upward on the release button on the hard drive drawer (1). b. Pull the drawer handle down 90 degrees (2). c. Extend the hard drive drawer (3). Figure 98 Extending the hard drive drawer 3. Locate the failed hard drive. NOTE: Use the hard drive bay labels and the drive LED status (an amber LED or no LEDs) to help identify the failed drive. 4. To remove the failed hard drive (Figure 99 (page 97)): a. Press the release button (1). b.
Replacing the drive drawer hard drive 1. Install the hard drive (Figure 100 (page 98)): a. Insert the replacement hard drive with the lever in the open position (1). b. Push the release lever into place (2). Figure 100 Installing the hard drive 2. 3. Push the drive drawer back into the system enclosure. Verify that the replacement component is working properly by checking the associated LED status. NOTE: 4. 5. This may require a wait time of less than 15 seconds for the LED status to appear.
4. Extend the hard drive drawer (Figure 101 (page 99)): a. Press upward on the release button on the hard drive drawer (1). b. Pull the drawer handle down 90 degrees (2). c. Extend the hard drive drawer (3). Figure 101 Extending the hard drive drawer 5. Remove the plug bracket (2, Figure 102 (page 99)) from the coil power plug by removing the thumbscrew (1). Figure 102 Removing the plug bracket from the coil power plug 6. Unplug the coil power assembly from the midplane board (Figure 103 (page 100)).
Figure 103 Unplugging the coil power assembly 7. Press the release mechanism on the side rail (1, Figure 104 (page 100)), and then pull the hard drive drawer fully out of the enclosure (2). WARNING! The hard drive drawer is heavy, even after removing the hard drives. Make sure the drawer is fully supported as you remove it from the enclosure.
8. Lift the release tab on the side or bottom rail (1, Figure 105 (page 101)), and then slide the rail toward the front of the drive drawer to remove the rail (2). NOTE: Repeat this step for all rails. Figure 105 Removing the drive drawer rails Replacing the drive drawer rails 1. Align the replacement rail with the tabs, and slide it toward the back of the drive drawer until the rail locks into place (Figure 106 (page 101)). Figure 106 Installing the drive drawer rails 2.
Figure 107 Partially installing the drive drawer 3. Pull the cable slightly out of the coil power plug and connect it to the midplane board (Figure 108 (page 102)). Figure 108 Connecting the coil power assembly to the midplane board 4. Reattach the plug bracket (1, Figure 109 (page 103)) to the coil power plug and tighten the thumbscrew (2).
Figure 109 Reattaching the plug bracket to the coil power plug 5. Push the drive drawer fully back into the system enclosure (1, Figure 110 (page 103)) and the handle back into place (2). Figure 110 Pushing the drive drawer into the system enclosure 6. 7. Replace the top back panel. Replace the enclosure as described in “Inserting the system enclosure into the rack” (page 68). Removing and replacing the enclosure rails Removing the enclosure rails 1. 2.
3. Extend the hard drive drawer (Figure 111 (page 104)): a. Press upward on the release button on the hard drive drawer (1). b. Pull the drawer handle down 90 degrees (2). c. Extend the hard drive drawer (3). Figure 111 Extending the hard drive drawer 4. Remove the plug bracket (2, Figure 112 (page 104)) from the coil power plug by removing the thumbscrew (1). Figure 112 Removing the plug bracket from the coil power plug 5. Unplug the coil power assembly from the midplane board (Figure 113 (page 105)).
Figure 113 Unplugging the coil power assembly 6. Press the release mechanism on the side rail (1, Figure 114 (page 105)), and then pull the hard drive drawer fully out of the enclosure (2). Figure 114 Removing the drive drawer 7. Lift the release mechanism on the rail (side or bottom) (1, Figure 115 (page 105)), and then push the rail back and up to release and remove the rail (2).
Replacing the enclosure rails 1. Align the replacement rail, and then attach it by sliding the rail toward the front of the enclosure (Figure 116 (page 106)). Figure 116 Installing the enclosure rails 2. Align the replacement drive drawer rail with the three enclosure rails and then push the drive drawer partially back into the system enclosure so that approximately two inches of the drawer is still out of the enclosure (Figure 117 (page 106)).
Figure 118 Connecting the coil power assembly to the midplane board 4. Reattach the plug bracket (1, Figure 119 (page 107)) to the coil power plug and tighten the thumbscrew (2). Figure 119 Reattaching the plug bracket to the coil power plug 5. Push the drive drawer fully back into the system enclosure (1, Figure 120 (page 108)) and the handle back into place (2).
Figure 120 Pushing the drive drawer into the system enclosure 6. Replace the enclosure as described in “Inserting the system enclosure into the rack” (page 68). Removing and replacing the rack rails For detailed instructions on installing the rack rails, see the HP 3U Storage System Rail Kit Installation Instructions. Removing and replacing server blades Removing the server blade CAUTION: Do not use the server blade release lever to lift or carry the server blade.
4. Place the server blade on a flat, level work surface. WARNING! To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure. Improper grounding can cause ESD damage. Replacing the server blade 1.
3. Remove the server blade hard drive (Figure 123 (page 110)): a. Press the release button (1). b. Pull the release lever (2). c. Remove the hard drive (3). CAUTION: To prevent improper cooling and thermal damage, replace the drive quickly. Do not operate the server unless all bays are populated. Figure 123 Removing the server blade hard drive Replacing the server blade hard drive 1. Install the hard drive (Figure 124 (page 110)): a.
Removing and replacing the 1210m controller board components Removing the 1210m controller card WARNING! 1. 2. 3. 4. 5. Wear gloves or use care when removing the capacitor pack to avoid physical injury. Verify the failed component as described in “Verifying component failure” (page 66). Back up all data. Close all applications. To power off the server blade, click Start, and then select Shut down. Remove the server blade (Figure 125 (page 111)): a. Push the button to release the handle (1). b.
9. Remove the capacitor pack (2, Figure 127 (page 112)). The 1210m cache module (1) and the 1210m controller card (3) are also shown. Figure 127 Removing the capacitor pack NOTE: Be sure to first remove the capacitor pack bracket. 10. Loosen the two captive screws and remove the 1210m controller card (Figure 128 (page 112)).
Replacing the 1210m controller card 1. 2. 3. Install the cache module and capacitor in the cache module slot of the replacement controller. Close the ejector latches on the cache module slot. Install the replacement controller card (1, Figure 129 (page 113)). Press down on the connector to seat the card (2). CAUTION: Be sure not to press on the cache module when replacing the controller card. It could damage the cache module and result in errors. Figure 129 Replacing the 1210m controller card 4. 5. 6. 7.
4. Remove the server blade (Figure 130 (page 114)): a. Push the button to release the handle (1). b. Pull the handle toward you (2). c. Remove the server blade (3). Figure 130 Removing the server blade 5. 6. 7. Press the release button on the access panel and slide the access panel to the left to remove it.
Figure 132 Removing the cache module and the capacitor pack NOTE: 9. Be sure to first remove the capacitor pack bracket. Disconnect the capacitor pack cable from the connector on the top of the cache module (Figure 133 (page 115)). Figure 133 Disconnecting the capacitor pack cable Replacing the cache module 1. Connect the capacitor pack cable to the replacement cache module.
2. Complete the following (Figure 134 (page 116)): a. Install the replacement cache module in the cache module slot (1). b. Close the ejector latches on the cache module slot (2). Figure 134 Replacing the cache module 3. 4. 5. Install the capacitor pack bracket and insert the capacitor pack on the chassis wall. Install the access panel. Install the server blade into the enclosure.
6. 7. The original capacitor pack is connected to a cache module, so observe the cache module LEDs: • If the amber cache LED is solid, data transfer to the flash device on the cache is in progress. Do not remove the cache until the amber LED is off, and then continue with the next step. • If the amber cache LED is not lit, proceed to the next step. Open the ejector latches (1, Figure 136 (page 117)) on each side of the cache module slot.
NOTE: 9. Be sure to first remove the capacitor pack bracket. Disconnect the capacitor pack cable on the top of the cache module (Figure 138 (page 118)). Figure 138 Disconnecting the capacitor cable from the module Replacing the capacitor pack 1. 2. 3. 4. 5. 6. Connect the replacement capacitor pack to the cache module. Install the cache module in the cache module slot. Install the cache module on the controller, and then close the ejector latches on the cache module slot.
4. Remove the server blade (Figure 139 (page 119)): a. Push the button to release the handle (1). b. Pull the handle toward you (2). c. Remove the server blade (3). Figure 139 Removing the server blade 5. 6. 7. Press the release button on the access panel and slide the access panel to the left to it. The Mezzanine NIC is under the controller card.
7 Storage system recovery This chapter describes how to perform a system recovery. To restore the X5000 G2 to the factory defaults, see “Restoring the factory image with a DVD or USB flash device” (page 121). To restore the X5000 G2 using Windows Recovery Environment, see “Restoring the system with Windows Recovery Environment” (page 125). System Recovery DVD The X5000 G2 System Recovery DVD enables you to install an image or recover from a catastrophic failure.
Drive letters are not assigned after a restore When a system that has existing data volumes (non-operating system volumes) is restored using the System Recovery DVD, the data volumes will not have drive letters assigned to them. This is by design. The volume labels are retained and can be used to identify the data volumes. You can assign drive letters to volumes using diskpart.exe or Disk Management. To use Disk Management: 1. Click Start→Run. The Run dialog box opens. 2. Enter diskmgmt.msc and click OK.
2. 3. 4. 5. 6. 7. 8. Insert the USB flash device into your workstation or laptop. Open an elevated command prompt with Administrator privileges. At the command prompt, enter diskpart. At the diskpart prompt, enter list disk. Identify the disk number that corresponds to the flash drive. This is typically the last disk listed. Enter sel disk (for example, sel disk 4). Enter clean. This deletes everything from the USB flash device, so ensure that you have the proper disk selected. 9.
2. When the Set Up Windows wizard appears, select your desired language, regional settings, keyboard layout, and accept the EULA. After completing the wizard, an attempt is made to discover the second node. The attempt fails and the following error message displays. Figure 141 Error message during second node discovery 3. Click Cancel. A pop-up window displays with the following message: Do you want to ignore the second node? If so, you must run the wizard manually later to configure the second node.
Figure 142 Changing the computer name/domain 8. 9. 124 After the server has rebooted, log on as the local administrator. To manage the server as a cluster member in the future, use at least one domain user as a member of the local administrators group. In Server Manager, select Configuration→Local Users and Groups to add any domain users to the Administrators group. In Server Manager, select System Manager. As shown in Figure 143 (page 125), select Generate keys to authenticate with the EM.
Figure 143 Generating keys 10. Remove the failed node from the cluster (also called evicting the node) before you add the newly recovered node to the cluster. See the following Microsoft article for more information: http://technet.microsoft.com/en-us/library/cc784955(v=WS.10).aspx 11. To add the recovered server blade to the cluster, log on to the other server (the server that is part of the existing one node cluster) as a domain user. Do not use the Initial Configuration Tasks (ICT) window.
2. Reboot the server blade to either the USB flash device or USB DVD drive. The system BIOS attempts to boot to the USB device first by default. Watch the monitor output during the boot as you may need to press a key to boot to the USB media. NOTE: If directly connected, you may have to change the BIOS settings to ensure proper boot sequence. If connected remotely, you may have to change some iLO settings to ensure proper boot sequence. 3. Select Windows Recovery Environment.
IMPORTANT: Do not interrupt the recovery process. 12. Remove the directly connected DVD or flash device (or remotely connected iLO virtual DVD or flash device) from the server.
8 Support and other resources Contacting HP HP technical support For worldwide technical support information, see the HP support website: http://www.hp.
Rack stability Rack stability protects personnel and equipment. WARNING! To reduce the risk of personal injury or damage to equipment: • Extend leveling jacks to the floor. • Ensure that the full weight of the rack rests on the leveling jacks. • Install stabilizing feet on the rack. • In multiple-rack installations, fasten racks together securely. • Extend only one rack component at a time. Racks can become unstable if more than one component is extended.
9 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
A Managing the EMU This chapter describes how to manage the EMU using the CLI or the Enclosure Manager physical interface. CLI reference The CLI is the primary interface for managing the Enclosure Manager and is accessed via secure shell protocol over the LAN. Using the CLI is necessary for functions not possible through any other mechanism or interface.
Authentication This section defines EM authentication CLI functions. ADD USER Syntax ADD USER ""[""] Description Adds a user to the system. If you do not provide a password, you are prompted for one. If script mode is enabled and the password is not provided, the password is assigned an unmatched string. This unmatched string requires an enclosure administrator to change the password to allow the new user to access the system.
above format with username:password@host. The authorized keys file must contain only protocol version 2 public keys. Each line of the file represents one key (empty lines and lines starting with # represent comments). Each protocol version 2 key consists of the following fields, separated by spaces: keytype, base64 encoded key, comment. Keytype is either ssh-rsa or ssh-dss. Downloading an SSH key file replaces all currently installed SSH keys.
SET USER PASSWORD Syntax SET USER PASSWORD ""[""] Description Sets a user’s password. If you do not supply a password on the command line, you are prompted to enter it. Restrictions • Only the Administrator account can modify the password of the Administrator account. • The is case-sensitive. • The must be 3 to 40 characters long. • The character set includes all printable characters. • This command is not valid in script mode.
Restrictions None ADD SSHKEY Syntax ADD SSHKEY Description Adds an SSH key on the command line. Start with a string that does not appear within the certificate (end marker). Next, paste in the certificate. Terminate the command with the end marker. Failure to give a proper end marker before and after the certificate may cause the interface to wait for the appropriate end marker indefinitely.
Table 17 Universal time zone settings (continued) EET Etc/GMT-3 Etc/GMT+8 Etc/Greenwich Navajo EST Etc/GMT+3 Etc/GMT-9 Etc/UCT PST8PDT EST5EDT Etc/GMT-4 Etc/GMT+9 Etc/Universal UCT Etc/GMT Etc/GMT+4 Etc/GMT-10 Etc/UTC Universal Etc/GMT0 Etc/GMT-5 Etc/GMT+10 Etc/Zulu UTC Etc/GMT-0 Etc/GMT+5 Etc/GMT-11 GMT WET Etc/GMT+0 Etc/GMT-6 Etc/GMT+11 Greenwich WSU Etc/GMT-1 Etc/GMT+6 Etc/GMT-12 HST Zulu Etc/GMT+1 Etc/GMT-7 Etc/GMT+12 MET If you leave the time zone, century, o
DISABLE NTP Syntax DISABLE NTP Description Disables the synchronizing of time and date with a remote server using the NTP protocol. Does not clear any NTP servers that have been configured with SET NTP. Restrictions None CLEAR NTP Syntax CLEAR NTP {PRIMARY | SECONDARY } Description Clears the Primary or Secondary NTP server IP address. Restrictions Clearing the Primary NTP address disables NTP. SET NTP POLL Syntax SET NTP POLL Description Sets the polling interval for NTP servers.
SET NTP SECONDARY Syntax SET NTP SECONDARY Description Sets the secondary server used for synchronizing time/date using the Network Time Protocol (NTP). can be either an IPv4 address, and IPv6 address or a DNS name. Restrictions • IPv4 addresses must be in the form ###.###.###.###, where each ### ranges from 0 to 255. • IPv6 addresses must be formed without the network prefix length. Inventory and status These commands display various inventory and global state data.
Restrictions None SHOW CSR CSR-ID Syntax SHOW CSR CSR- Description Displays the CSR event messages captured in the Enclosure Manager system log (syslog) for the specified CSR ID. The output includes the cause and action for each event message. Restrictions A valid ID for CSR- must be used. SHOW CSR ALL Syntax SHOW CSR ALL Description Displays all possible CSR events that can be captured in the Enclosure Manager system log (syslog) and includes the cause and action for each event.
SHOW DEVICE SERIAL_NUMBER BLADE Syntax SHOW DEVICE SERIAL_NUMBER BLADE Description Displays the serial number of the blade specified by the bay . Restrictions Can be used only when the enclosure power is on, the blade is present, and iLO is communicating with the EMU properly. If the enclosure power is off, the EMU has no signal from the blade to determine whether it is present, and iLO in the blade has no power to report its serial number.
Restrictions • The must be 1 or 2. • Fan information is not available if fan status is Dormant (meaning not powered). • The EM is only directly controlling FAN 1. The JBOD IE expanders control FAN 2 so information on FAN 2 can only be reported if the enclosure power is on AND at least one SAS IO module is present and functioning normally.
SHOW ENCLOSURE STATUS Syntax SHOW ENCLOSURE STATUS Description Displays the basic health and status of the enclosure and its subsystems. If the enclosure shows degraded, the subsystems causing the state change are detailed (for example, failed or missing redundant module). Restrictions None SHOW ENCLOSURE TEMP Syntax SHOW ENCLOSURE TEMP Description Displays current status and reading of some of the thermal sensors in the enclosure.
Description Shows information for the IO modules within the enclosure: SAS, LOM, MEZZ, and PCIe. Restrictions • Should be used only when enclosure power is on. • If enclosure power has never been turned on, no information is available. If it was on but is now off, only the firmware version of the IO modules that have firmware is shown. SHOW RACK Syntax SHOW RACK { NAME | ID } Description Displays user-defined rack name (string) or id (0...255) that is part of the persistent EMU configuration.
REMOVE EBIPA Syntax REMOVE EBIPA { SERVER } DNS Description Removes an EBIPA (Enclosure Bay IP Addressing) DNS server IP address from the list of DNS servers for server bays. Restrictions must be in the form ###.###.###.###, where each ### ranges from 0 to 255.
PING Syntax PING IPV6 [] { | ""} Description Sends ICMP echo messages to a remote IPv6 device. If you omit , or use a number larger than 9999 or one that is negative, then only four packets are sent. Packets are sent at one-second intervals to prevent congestion. Restrictions • must be between 1 and 9999. • IPv6 must be enabled. • must be in the format ####:####:####::##.
Restrictions None SHOW EBIPA Syntax SHOW EBIPA Description Displays EBIPA configuration information. Restrictions EM EBIPA control only functions for the two iLO processors in the server blades. Server management Use the commands in this section to perform server management operations. POWEROFF SERVER Syntax POWEROFF SERVER { ALL | [{ , | - } ]} [FORCE] Description Sends an asynchronous request for a graceful shutdown to the server.
REBOOT SERVER Syntax REBOOT SERVER { ALL | [{ , | - } ]} [FORCE] [{NORMAL | PXE | HDD | RBSU }] Description Sends an asynchronous request to the server to do a graceful shutdown of the OS. After the OS has had sufficient time to perform a graceful shutdown, the server blade is power cycled. If the FORCE option is specified, the server blade OS is not given the opportunity to perform a graceful shutdown before power is removed but is cleanly powered off and then immediately powered back on.
SHOW SERVER NAMES Syntax SHOW SERVER NAMES Description Displays a brief description of all server blades. Restrictions This command functions only if the enclosure power is already on. If power is not on, the command responds with the message: “enclosure power is off”. If power is coming on but state exchange between iLO and EM have not normalized, some displayed information might display [Unknown] or ?.
Restrictions This command functions only if the enclosure power is already on. Because the EMU hardware cannot determine if a blade is physically present unless enclosure power is on, the EM reports the warning “enclosure power is off” if this command is issued when power is off. SHOW SERVER STATUS Syntax SHOW SERVER STATUS { ALL | [ { , | - } ] } Description Displays current status of the server blade in the specified bay or both bays.
POWEROFF ENCLOSURE Syntax POWEROFF ENCLOSURE Description The EM removes main DC power from the enclosure (just as if the user had pressed the enclosure power-button. Servers are NOT automatically sent a graceful shutdown command; that should be done prior to issuing this command using POWEROFF SERVER. Except when in script mode, the user is prompted for an explicit confirmation, which must be given, or the command is terminated.
Restrictions must be 1 to 32 characters long and includes all alphanumeric, underscore (_) , and hyphen (-) characters. SET ENCLOSURE ASSET Syntax SET ENCLOSURE ASSET [TAG] "" Description Sets the enclosure asset tag that is stored persistently in the EM, displayed with SHOW ENCLOSURE INFO command. Restrictions must be 1 to 32 characters long and includes all alphanumeric, underscore (_) and hyphen (-) characters.
Description Sets the blue enclosure UID. The enclosure has a UID on both the front and rear of the enclosure. However, the front UID is only lit when enclosure power is on, while the rear UID is only lit when standby power is on. The Unit Identification LED displays as steady on, off, or one of two blinking speeds. The system confirms the operation. There is no particular meaning to SLOW or FAST. Restrictions Blinking rates are not user definable. SLOW is 1 Hz; FAST is 2 Hz.
Restrictions • should be formatted as: protocol://host/path/filename. • Host is a fully qualified domain name or an IPv4 address. • path/filename is the pathname of the file to download. • Use FORCE to allow downgrading firmware even if settings/passwords may be lost. Forensic The following set of forensically useful functions is supported by the EM CLI. CLEAR SYSLOG Syntax CLEAR SYSLOG [ EM | ENCLOSURE ] Description Completely erases the local syslog of the Enclosure Manager.
SHOW SYSLOG SETTINGS Syntax SHOW SYSLOG SETTINGS Description Displays the remote syslog settings (enabled/disabled status, IP address, Port#) for the Enclosure Manager. Restrictions None TEST SYSLOG Syntax TEST SYSLOG Description Tests the remote system log settings by logging a test message to the remote syslog. The test message also appears in the local EM system log. Restrictions Only functions if remote syslog is enabled.
ENABLE SYSLOG REMOTE Syntax ENABLE SYSLOG REMOTE Description Enables remote system logging. Restrictions The remote system log server address must be configured before enabling remote system logging. DISABLE SYSLOG REMOTE Syntax DISABLE SYSLOG REMOTE Description Disables remote system logging. Restrictions None Session Interacting with the EM via the CLI requires a login-initiated session. A session represents a transient context which has a state that can be explicitly controlled by the user.
the EM reports the warning “The blade is not present.” if this command is issued when enclosure power is off. EXIT Syntax EXIT | LOGOUT | QUIT Description Exit the Command Line Interpreter. Restrictions None HELP Syntax HELP [] Description Show Help messages for or list the top-level commands if no arguments are provided. Arguments listed in braces ( { } ) and separated by the pipe symbol ( | ) are mutually exclusive choices.
Restrictions None SET SESSION TIMEOUT Syntax SET SESSION TIMEOUT Description Sets the number of minutes before insessions are removed. Valid session timeout. Please note: If the session timeout value is lowered, currently insessions may be removed. The default timeout is 1,440 minutes. Restrictions must be in the range from 10 to 1,440 minutes (24 hours). The session timeout can be disabled by setting it to zero.
Manual button functions IMPORTANT: Support. Use the following manual button functions only with the assistance of HP Technical The two manual buttons and a two-digit LED display on the EM provide basic management functions when the EM is not connected to the network. Figure 145 (page 158) illustrates the physical (touch/visual) interaction elements.
2. 3. Press the UP button until the display changes from “_ _“ to “Fd”. Press and hold the UP button for three seconds. The EM blinks (or flashes) “Fd” three times to acknowledge the selection. 4. Release the UP button. The system stops flashing the pattern, internally restores all configurations to factory defaults, and reboots the EM. Recover Lost Password (Fp) You changed the Administrator password from the default password set by the factory, and then lost or forgot the new password.
1. 2. 3. Enter the menu mode using the “Activate Button Menu” (page 158). Press the UP button until the display changes from “_ _“ to “IP”. Press and hold the UP button for three seconds. The EM displays “IP” to acknowledge the selection. 4. Release the UP button. The system enters the ‘Display IP’ subfunction and displays the first octet of the IPv4 address being used by the EM. 5. Press the UP button three times to scroll through the other three octets of the EM IP address.
B Regulatory compliance notices This section contains regulatory notices for the HP ______________________. Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information.
off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected. • Consult the dealer or an experienced radio or television technician for help.
Japanese notices Japanese VCCI-A notice Japanese VCCI-B notice Japanese VCCI marking Japanese power cord statement Korean notices Class A equipment Class B equipment Japanese notices 163
Taiwanese notices BSMI Class A notice Taiwan battery recycle statement Vietnamese notice 164 Regulatory compliance notices
Laser compliance notices English laser notice This device may contain a laser that is classified as a Class 1 Laser Product in accordance with U.S. FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product's installation guide may result in hazardous radiation exposure.
German laser notice Italian laser notice Japanese laser notice 166 Regulatory compliance notices
Spanish laser notice Recycling notices English recycling notice Disposal of waste equipment by users in private household in the European Union This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment.
Bulgarian recycling notice Изхвърляне на отпадъчно оборудване от потребители в частни домакинства в Европейския съюз Този символ върху продукта или опаковката му показва, че продуктът не трябва да се изхвърля заедно с другите битови отпадъци. Вместо това, трябва да предпазите човешкото здраве и околната среда, като предадете отпадъчното оборудване в предназначен за събирането му пункт за рециклиране на неизползваемо електрическо и електронно борудване.
Estonian recycling notice Äravisatavate seadmete likvideerimine Euroopa Liidu eramajapidamistes See märk näitab, et seadet ei tohi visata olmeprügi hulka. Inimeste tervise ja keskkonna säästmise nimel tuleb äravisatav toode tuua elektriliste ja elektrooniliste seadmete käitlemisega egelevasse kogumispunkti. Küsimuste korral pöörduge kohaliku prügikäitlusettevõtte poole.
Greek recycling notice Απόρριψη άχρηοτου εξοπλισμού από ιδιώτες χρήστες στην Ευρωπαϊκή Ένωση Αυτό το σύμβολο σημαίνει ότι δεν πρέπει να απορρίψετε το προϊόν με τα λοιπά οικιακά απορρίμματα. Αντίθετα, πρέπει να προστατέψετε την ανθρώπινη υγεία και το περιβάλλον παραδίδοντας τον άχρηστο εξοπλισμό σας σε εξουσιοδοτημένο σημείο συλλογής για την ανακύκλωση άχρηστου ηλεκτρικού και ηλεκτρονικού εξοπλισμού. Για περισσότερες πληροφορίες, επικοινωνήστε με την υπηρεσία απόρριψης απορριμμάτων της περιοχής σας.
Lithuanian recycling notice Nolietotu iekārtu iznīcināšanas noteikumi lietotājiem Eiropas Savienības privātajās mājsaimniecībās Šis simbols norāda, ka ierīci nedrīkst utilizēt kopā ar citiem mājsaimniecības atkritumiem. Jums jārūpējas par cilvēku veselības un vides aizsardzību, nododot lietoto aprīkojumu otrreizējai pārstrādei īpašā lietotu elektrisko un elektronisko ierīču savākšanas punktā. Lai iegūtu plašāku informāciju, lūdzu, sazinieties ar savu mājsaimniecības atkritumu likvidēšanas dienestu.
Slovak recycling notice Likvidácia vyradených zariadení používateľmi v domácnostiach v Európskej únii Tento symbol znamená, že tento produkt sa nemá likvidovať s ostatným domovým odpadom. Namiesto toho by ste mali chrániť ľudské zdravie a životné prostredie odovzdaním odpadového zariadenia na zbernom mieste, ktoré je určené na recykláciu odpadových elektrických a elektronických zariadení. Ďalšie informácie získate od spoločnosti zaoberajúcej sa likvidáciou domového odpadu.
Battery replacement notices Dutch battery notice French battery notice Battery replacement notices 173
German battery notice Italian battery notice 174 Regulatory compliance notices
Japanese battery notice Spanish battery notice Battery replacement notices 175
Glossary CSR Customer self repair. EBIPA Enclosure Bay IP Addressing EM Enclosure Manager EMU Enclosure Manager Unit ESD Electrostatic discharge. The emission of a potentially harmful static electric voltage as a result of improper grounding. FRU Field replaceable unit. An assembly component that is designed to be replaced on site, without the system having to be returned to the manufacturer for repair.
Index Symbols 1210m cache module removing and replacing, 113 2-port 1GB Ethernet I/O module LED behavior, 38 2-port 1GB Mezz A and B I/O module LED behavior, 38 B battery replacement notices, 173 best practices for removing and replacing hardware components, 61 C cache module controller LED behavior, 37 Canadian notice, 162 capacitor pack removing and replacing, 116 chassis switches LED behavior, 40 completing initial configuration, 20 component replacement videos accessing, 61 contacting HP, 128 controll
L R laser compliance notices, 165 LED 2-port 1 GB Ethernet I/O module, 38 2-port 1 GB Ethernet, Mezz A and B I/O module, 38 cache module controller, 37 chassis switches and indicator, 40 EMU, 37 fan, 41 front LED display board, 35 hard drive, 36 I/O module, 41 power supply, 39 server blade, 34 rack rails removing and replacing, 108 Rack stability HP, 129 recovering the system, 120 system recovery DVD, 120 USB flash drive, 121 recycling notices, 167 regulatory compliance Canadian notice, 162 European Unio
removing and replacing, 73 SAS I/O module removing and replacing, 73 serial number locating, 9 server airflow baffle removing and replacing, 84 server blade LED behavior, 34 removing and replacing, 108 server blade backplane removing and replacing, 82 server blade hard drive removing and replacing, 109 server interposter board removing and replacing, 68 Service Agreement ID see SAID spare part hot, warm, cold swap, 65 identifying, 62 verifying proper operation after replacement, 66 Subscriber's Choice for B
