HP Store Once Backup System 4900 Installation and Configuration Guide

Table 10 Document conventions (continued)
ElementConvention
Monospace text
• File and directory names
• system output
• Code
• Commands, their arguments, and argument values
Monospace, italic text
• Code variables
• Command variables
Emphasized monospace textMonospace, bold text
WARNING! Indicates that failure to follow directions could result in bodily harm or death.
CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT: Provides clarifying information or specific instructions.
NOTE: Provides additional information.
HP technical support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the
CSR website:
http://www.hp.com/go/selfrepair
Registering your HP StoreOnce Backup system
Once you have installed and tested your HP StoreOnce Backup system please take a few minutes
to register your product. You can register via the web (http://www.register.hp.com).
To ensure your registration is complete, there are a number of questions on the electronic form that
are mandatory. Other questions are optional. However, the more you feel able to complete, the
better HP can meet your needs.
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