HP StoreOnce VSA Backup System User Guide (TC458-96025)

Table 38 Support ticket parameters
DescriptionName
Shows whether data collection for a system crash is enabled or not.Automatic data collection
enabled
The retention policy. The number denotes the number of previously collected tar files to
be retained in each node.
Number of data sets to be
retained
After each data collection, a zip file containing specified StoreOnce and system command
outputs representing the system configuration may be sent. This can be enabled or
disabled.
Send system configuration
by email enabled
SMTP server to send the configuration information.SMTP server
Email ID from which the configuration email will be sent.From
Email ID to which configuration will be sent.To
Data collection
This page provides a log of generated data collections. Collect a log, download it, and delete it
from this page. Note that support tickets can be quite large in size.
NOTE: The Collect, Download, Delete, and Delete All buttons are only available in the GUI to
Administrators. However, Operators can still Collect and Delete support tickets using the CLI.
Support Ticket 121