HP StoreOnce VSA Backup System User Guide (TC458-96025)

16 Support and other resources
Contacting HP
For worldwide technical support information, see the HP Support Center:
http://www.hp.com/go/hpsc
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription service
HP strongly recommends that customers register online using the Subscriber's choice web site:
http://www.hp.com/go/e-updates.
Subscribing to this service provides you with e-mail updates on the latest product enhancements,
newest driver versions, and firmware documentation updates as well as instant access to numerous
other product resources.
After subscribing, locate your products by selecting Business support and then Storage under
Product Category.
Related information
The following documents provide related information:
• HP StoreOnce VSA Deployment and Configuration guide: This guide is invaluable to getting
your system set up and started as it describes how to deploy your HP StoreOnce VSA.
• HP StoreOnce Backup system CLI Reference Guide: This is the complete reference guide for
the CLI command set. Some tasks can only be carried out from the CLI.
• HP StoreOnce Backup system Concepts and Configuration Guidelines: This guide explains
the workload placed on the HP StoreOnce Backup system. This guide is used to optimize
performance and minimize the impact of deduplication, replication, and housekeeping
operations competing for resources. The guide is regularly updated.
• HP StoreOnce Backup system Linux and UNIX Configuration Guide: This is the configuration
guide for Linux and UNIX.
You can find these documents on the HP Enterprise Information Library page of the HP website:
www.hp.com/go/storage/docs
Select HP StoreOnce Backup and then select your product.
Websites
• HP Website: http://www.hp.com
• HP Storage Products: http://www.hp.com/go/storage
• HP Enterprise Backup Solutions Overview: http://www.hp.com/go/ebs
• HP Technical Support website: http://www.hp.com/support
138 Support and other resources