Setup Instructions for the HP OpenStorage (OST) Plug-in for Symantec NetBackup using HP StoreOnce Backup Systems

3 Installing the HP OpenStorage (OST) plug-in
This section provides information on:
• “Downloading the OpenStorage plug-in” (page 6)
• “Installing/Updating the OpenStorage plug-in with NBU” (page 6)
• “Uninstalling the OST plug-in” (page 8)
Downloading the OpenStorage plug-in
Download the HP OST plug-in installer zip or tar file from www.software.hp.com/kiosk onto
NetBackup (NBU) media servers. (Refer to your sales contact for user ID and password information.)
Installing/Updating the OpenStorage plug-in with NBU
Before you begin the installation, make sure that Symantec NetBackup is installed. See the
NetBackup Installation Guide for its installation instructions.
IMPORTANT: If you are installing OST v3.0 on AIX, ensure that you use the appropriate .rpm
file before completing installation instructions.
• For AIX v7.1: gcc-c++-4.8.1-1.aix7.1.ppc.rpm
• For AIX v6.1: gcc-c++-4.8.1-1.aix6.1.ppc.rpm
You must install the above AIX packages before proceeding.
NOTE: Before completing AIX installations, observe the following:
• On AIX media servers, where IPv6 is not configured, you must configure the /etc/
netsvc.conf file as hosts=local4,bind4. Failure to do so causes NetBackup to mark
disk volumes as down due to latencies introduced by AIX resolving storage server addresses.
• For AIX installations, typically, the page size setting is set to 512 MB. This setting must be
change to 4 GB to allow for the seamless operation of NetBackup installations. Be sure to
change this setting before completing the AIX installation process. Failure to do so causes slow
or unresponsive operations on the AIX server.
• On AIX media servers, when the system reports the disk volume status to the master server,
delays may occur, and the system may then mark disk volumes as being down and may also
mark media servers as being not active. In this case, backup operations fail, and the NetBackup
Administration Console may also show poor response and, in some cases, no response. To
work around this issue, execute the following steps on each of the NetBackup Media servers,
and then restart NetBackup services:
# touch /usr/openv/netbackup/db/config/DPS_PROXYNOEXPIRE
# echo "3600" > /usr/openv/netbackup/db/config/DPS_PROXYDEFAULTSENDTMO
# echo "3600" > /usr/openv/netbackup/db/config/DPS_PROXYDEFAULTRECVTMO
6 Installing the HP OpenStorage (OST) plug-in