HP Store Once 4900 Backup Maintenance and Service Guide
Table Of Contents
- Backup system service and maintenance guide for HP StoreOnce 4900 Backup
- Contents
- 1 Spares part numbers for field replacement
- 2 General information
- 3 Identifying problems
- 4 Replacing the system motherboard
- 5 The HP p1228 RAID controller
- 6 RAID cache module and SuperCapacitor failures
- 7 Disk enclosures
- 8 Disk replacement
- 9 The QR ISO image
- 10 Support and other resources
- 11 Documentation feedback
The locations of DIMM slots are also shown on the StoreOnce hood label inside the server.
Before replacing the motherboard—iLO4 licenses
All products are shipped with paper copies of the iLO4 licenses. If you no longer have these licenses
and the board is still working for the iLO4 GUI connection via its management Ethernet port, make
a note of the license before you remove the motherboard. (If it is not working, contact HP Support.)
1. Log on to the iLO4 GUI.
2. Select the Administration Tab.
3. Select Licensing and make a note of the Activation Key.
After replacing the motherboard—iLO and BIOS configuration
IMPORTANT: If the status of the cache module on the failed motherboard is OK, transfer it to the
replacement motherboard. When replacing the motherboard make sure that all items on the old
motherboard are re-installed on the replacement motherboard, for example the SAS cables that
connect to the internal disks in the server.
For all products you must:
1. Boot the system. During the POST phase, when prompted, press F8 to perform iLO
configuration. On the Network tab:
• Select the DNS/DHCP option and toggle DHCP Enable to OFF.
• If DHCP is set to OFF, select NIC and TCP/IP and configure the network static IP addresses
• Save the changes and exit
2. As the system BIOS boot process continues, when the prompt to Press F9 is visible, press the
F9 key to enter the RBSU (ROM-based Setup Utility) or BIOS Setup. This is so that you can
change settings detailed in step 4.
3. Change the RBSU settings, as shown in the following table.
Table 4 RBSU settings for HP StoreOnce 4900
Change toSub Menu 2Sub Menu 1Top Menu Item
Maximum PerformanceHP Power ProfilePower Management
Options
HP Static High Performance ModeHP Power Regulator
DisabledIntel QPI Link Power
Management
Advanced Power
Management
Options
No C-statesMinimum Processor
Idle Power Core
State
No Package StateMinimum Processor
Idle Power Package
State
Maximum PerformanceEnergy/Performance
Bias
Optimized for PerformanceDIMM Voltage
Preference
Maximum PerformanceMemory Power
Savings Mode
Current Date and
Current Time
Date and Time
14 Replacing the system motherboard