HP P4800 G2 SAN Solution for BladeSystem Maintenance Guide Abstract This guide explains how to back up, restore, upgrade, and otherwise maintain the HP P4800 G2 SAN Solution for BladeSystem. The intended audience is system administrators and technicians with experience managing and repairing networked storage. For installation and configuration information, see the HP P4800 G2 SAN Solution for BladeSystem Quick Start Guide. For day-to-day operations, see the HP P4000 SAN Solution User Guide.
© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgments Microsoft® Windows® is a U.S.
Contents 1 Overview..................................................................................................5 Hardware components..............................................................................................................5 Hardware configuration.............................................................................................................5 Documentation available..........................................................................................................
Battery replacement notices.....................................................................................................46 Glossary....................................................................................................50 Index.........................................................................................................
1 Overview The HP P4800 G2 SAN Solution for BladeSystem (HP P4800 G2 solution) base configuration is a 2-node SAN consisting of two server blades and one disk enclosure. The server blades run the SAN/iQ software, and the disk enclosure contains 70 disks. Up to six server blades and three disk enclosures can be added, for a total of eight blades and four disk enclosures in an 8-node SAN. Multiple HP P4800 G2 solutions can be combined into clusters or management groups as part of the same SAN.
Figure 1 Front view: HP P4800 G2 solution 2 node 1. Blade enclosure (1) 2. Server blades (2) 3. HP BladeSystem Insight Display (1) 4.
Figure 2 Front view: HP P4800 G2 solution 4 node 1. Blade enclosure (1) 2. Sever blades (4) 3. HP BladeSystem Insight Display (1) 4.
Figure 3 Front view: HP P4800 G2 solution 6 node 1. Blade enclosure (1) 2. Server blades (6) 3. HP BladeSystem Insight Display (1) 4.
Figure 4 Front view: HP P4800 G2 solution 8 node 1. Blade enclosure (1) 2. Server blades (8) 3. HP BladeSystem Insight Display (1) 4. Disk enclosures (4) Documentation available For quick installation and setup, see the HP P4800 G2 SAN Solution for BladeSystem Quick Start Guide. For links to the latest manuals for HP BladeSystem and other components, see the HP P4800 G2 SAN Solution for BladeSystem Documentation CD.
• Online Help in the Centralized Management Console Click Help→Help Topics from the menu bar to open the Online Help. Context-sensitive help is available by clicking the question mark on any window. • HP P4000 SAN Solution User Guide Find complete instructions for configuring and managing storage systems and clustered storage volumes in the User Guide. The User Guide is available in PDF format, installed in the same directory as the Centralized Management Console program files.
2 Backing up HP P4800 G2 solution configurations HP recommends that you back up all HP P4800 G2 solution components for safekeeping after initially powering on the HP P4800 G2 solution, and immediately after making changes to an existing configuration or replacing a component. You must back up each component (for example, the VC Flex-10 module) separately. Backing up or restoring the Virtual Connect domain configuration Use the Virtual Connect Manager to back up the VC Flex-10 module configuration. 1.
Figure 5 Virtual Connect Manager Domain Settings Backing up the SAS switch The SAS switch configuration cannot be backed up using the CMC. If you are replacing one SAS switch, duplicate the configuration from the other switch. If you are replacing both SAS switches, you must restore the configuration from a backup captured using the VSM CLI. For information about backing up and restoring the SAS configuration using the CLI, see the HP Virtual SAS Manager User Guide.
3 Maintaining the HP P4800 G2 solution This chapter provides information to troubleshoot, upgrade, and recover the HP P4800 G2 solution. Troubleshooting For detailed troubleshooting information about the HP P4800 G2 solution components, see the documents listed in Table 1 (page 13).
• Top of the SAS switch, near the back. To access the label, pull the affected SAS switch out of the blade enclosure and look at the top of the SAS switch. • Back of the disk enclosure chassis, left-hand front, top corner of the chassis. The back of the disk enclosure chassis may be the most accessible label, as shown in Figure 7 (page 14).
Obtaining a license key You must obtain a license key for the server blade before you begin the SAN/iQ software imaging process. First, you obtain the MAC address of the HP P4800 G2 solution, then request the license key using the MAC address. Obtain the MAC address Complete the following steps: 1. Log into iLO for the server blade. 2. Navigate to the System Information →NIC tab to obtain the eth0/Port 1 MAC address. 3. Copy the MAC address for future use.
Table 2 Minimum requirements, overview category Item Minimum requirement CPU CPU on the server blade: Intel Xeon Processor @ 2.40 Ghz Type and number of drives 37 hard drives, which include the following: • Slot 2: 35 drives on the HP Smart Array P700m controller • Slot 0: 2 drives on the HP Smart Array P410i controller Memory 24 GB NIC For the HP P4460sb G2 server blade, the Network Controller is Emulex OneConnect 10Gb NIC: v2.102.453.0 or later.
7. Image the SAN/iQ software. Image the SAN/iQ software IMPORTANT: If the server blade accidentally power-cycles during the SAN/iQ software imaging process, you cannot successfully resume or restart the imaging. You must begin with “Re-imaging the server blade with the SAN/iQ software” (page 15). 1. 2. 3. Log in to the iLO for the server blades. Mount the HP P4000 Storage System Quick Restore .iso using Virtual Mount. When prompted, insert the USB flash drive containing the license key file.
are queued for rebuilding will be reported as "OK" by the RAID controller (via the hpacucli). The Disk Status tab in the CMC shows all disks as unsafe to remove, except the disk that is currently rebuilding. Upgrading SAN/iQ software For instructions on upgrading the SAN/iQ software, see the P4000 SAN Solution Software Release Notes. Adding capacity to an existing P4800 G2 SAN The P4800 G2 SAN can be expanded in 2-node increments, up to a total of eight server blades and four disk enclosures.
• Upgrading the SAS switch firmware • Upgrading the VC Flex-10 firmware • Upgrading the server blade firmware If a volume is not replicated, upgrades to the server blade firmware and OA firmware (BIOS) will take the volume offline.
4 Removing and replacing the HP P4800 G2 solution components This section contains information and procedures specific to replacing the HP P4800 G2 solution components. Additional component removal and replacement instructions For detailed information about the removal and replacement of HP P4800 G2 solution components, see the resources listed in Table 4 (page 20). These documents are located on the HP P4800 G2 SAN Solution for BladeSystem documentation CD that accompanies the HP P4800 G2 solution.
Replacing a server blade This section describes the implications for the HP P4800 G2 solution software and not the mechanical aspects of replacing the server blade. WARNING! Administrators should verify the firmware version of a replacement server blade before inserting it in the blade enclosure. WARNING! Be sure to only replace a server blade in the bay from which it was removed. Do not swap or move server blades in a blade enclosure or disk enclosure in HP P4800 G2 solution systems.
3. 4. 5. Ensure that all components of the original blade are in place in the replacement blade. In particular, ensure that: • The original system disks are in place. This task is essential. • The memory size of the replacement blade is a minimum of 24 GB or larger. • The HP Smart Array P700m controller card is in place. Insert the blade in its original bay in the blade chassis.
Figure 8 HP Smart Array P700m controller 1. Status LEDs (runtime LEDs) 2. Connector 3. Cache 4. Connector for the cable to the cache 5. Mezzanine connector to system board Replacing the controller The following steps refer to “HP Smart Array P700m controller” (page 23). 1. Verify component failure by checking LED and error messages. To interpret the illumination pattern of these LEDs, see “Runtime LEDs for P700m model” in the HP Smart Array Controllers for HP ProLiant Servers User Guide. 2. 3. 4.
10. Plug the cache into the connector on the controller, routing the battery cable so that the cache and battery can be removed together if necessary. NOTE: Keep the battery connected to the cache so that the data is preserved. 11. Reinstall the access panel. 12. Reinstall the server blade in the blade enclosure. After reinstalling the server blade, reset the BIOS. For instructions, see “CMC does not detect drives” (page 13). 13. Verify component status. 14.
IMPORTANT: Replace the SAS switches one at a time. When you remove a switch, I/O continues on the remaining switch. Before resetting a switch, verify that all storage is accessible by the remaining data path. Replacing both SAS switches at one time disconnects the storage and could compromise data integrity. If a SAS switch fails, storage access continues through the remaining SAS switch. This causes storage access to set a preference to all LUNs in the remaining data path.
Replacing the disk enclosure I/O module This section describes how to remove and replace the disk enclosure I/O module on the HP P4800 G2 solution. CAUTION: Before replacing the I/O module, be sure to power down the server blades using the procedures to shut down the management group in the CMC Online Help or HP P4000 SAN Solution User Guide. In addition, be sure the hard drive drawer is closed completely before removing or replacing the disk enclosure I/O module.
1. 2. Remove fan unit. Insert the new fan unit. Replacing the disk enclosure hard drive CAUTION: Before replacing the disk enclosure hard drive, be sure to power down the server blades using the procedures to shut down the management group in the CMC Online Help or HP P4000 SAN Solution User Guide. IMPORTANT: Before pulling a drive out of the disk enclosure, HP recommends that you use the CMC to turn on the drive LED so that you can physically identify the correct drive to replace.
5 Support and other resources Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.
Related information The following documents provide related information: • HP Converged Infrastructure Reference Architecture for VMware View • HP BladeSystem c-Class Enclosure Troubleshooting Guide • HP BladeSystem c7000 Enclosure Maintenance and Service Guide This document should only be used by persons qualified to service computer equipment.
Rack stability Rack stability protects personnel and equipment. WARNING! To reduce the risk of personal injury or damage to equipment: • Extend leveling jacks to the floor. • Ensure that the full weight of the rack rests on the leveling jacks. • Install stabilizing feet on the rack. • In multiple-rack installations, fasten racks together securely. • Extend only one rack component at a time. Racks can become unstable if more than one component is extended.
A HP P4800 G2 solution cabling The HP P4800 G2 solution SAS cabling is shown in Figure 10 (page 31) through Figure 13 (page 34). Figure 10 HP P4800 G2 solution 2-node cabling 1. HP VC Flex-10 modules (2) 2. HP 3Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4.
Figure 11 HP P4800 G2 solution 4-node cabling 1. HP VC Flex-10 modules (2) 2. HP 3Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4.
Figure 12 HP P4800 G2 solution 6-node cabling 1. HP VC Flex-10 modules (2) 2. HP 3Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4.
Figure 13 HP P4800 G2 solution 8-node cabling 1. HP VC Flex-10 modules (2) 2. HP 3Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4.
B Regulatory compliance notices This section contains regulatory notices for the HP P4800 G2 SAN Solution for BladeSystem. Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information.
off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected. • Consult the dealer or an experienced radio or television technician for help.
This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g., Bluetooth). Certificates can be obtained from http://www.hp.com/go/certificates.
Class B equipment Taiwanese notices BSMI Class A notice Taiwan battery recycle statement Turkish recycling notice Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur 38 Regulatory compliance notices
Laser compliance notices English laser notice This device may contain a laser that is classified as a Class 1 Laser Product in accordance with U.S. FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product's installation guide may result in hazardous radiation exposure.
German laser notice Italian laser notice Japanese laser notice 40 Regulatory compliance notices
Spanish laser notice Recycling notices English recycling notice Disposal of waste equipment by users in private household in the European Union This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment.
Bulgarian recycling notice Изхвърляне на отпадъчно оборудване от потребители в частни домакинства в Европейския съюз Този символ върху продукта или опаковката му показва, че продуктът не трябва да се изхвърля заедно с другите битови отпадъци. Вместо това, трябва да предпазите човешкото здраве и околната среда, като предадете отпадъчното оборудване в предназначен за събирането му пункт за рециклиране на неизползваемо електрическо и електронно борудване.
Estonian recycling notice Äravisatavate seadmete likvideerimine Euroopa Liidu eramajapidamistes See märk näitab, et seadet ei tohi visata olmeprügi hulka. Inimeste tervise ja keskkonna säästmise nimel tuleb äravisatav toode tuua elektriliste ja elektrooniliste seadmete käitlemisega egelevasse kogumispunkti. Küsimuste korral pöörduge kohaliku prügikäitlusettevõtte poole.
Greek recycling notice Απόρριψη άχρηοτου εξοπλισμού από ιδιώτες χρήστες στην Ευρωπαϊκή Ένωση Αυτό το σύμβολο σημαίνει ότι δεν πρέπει να απορρίψετε το προϊόν με τα λοιπά οικιακά απορρίμματα. Αντίθετα, πρέπει να προστατέψετε την ανθρώπινη υγεία και το περιβάλλον παραδίδοντας τον άχρηστο εξοπλισμό σας σε εξουσιοδοτημένο σημείο συλλογής για την ανακύκλωση άχρηστου ηλεκτρικού και ηλεκτρονικού εξοπλισμού. Για περισσότερες πληροφορίες, επικοινωνήστε με την υπηρεσία απόρριψης απορριμμάτων της περιοχής σας.
Lithuanian recycling notice Nolietotu iekārtu iznīcināšanas noteikumi lietotājiem Eiropas Savienības privātajās mājsaimniecībās Šis simbols norāda, ka ierīci nedrīkst utilizēt kopā ar citiem mājsaimniecības atkritumiem. Jums jārūpējas par cilvēku veselības un vides aizsardzību, nododot lietoto aprīkojumu otrreizējai pārstrādei īpašā lietotu elektrisko un elektronisko ierīču savākšanas punktā. Lai iegūtu plašāku informāciju, lūdzu, sazinieties ar savu mājsaimniecības atkritumu likvidēšanas dienestu.
Slovak recycling notice Likvidácia vyradených zariadení používateľmi v domácnostiach v Európskej únii Tento symbol znamená, že tento produkt sa nemá likvidovať s ostatným domovým odpadom. Namiesto toho by ste mali chrániť ľudské zdravie a životné prostredie odovzdaním odpadového zariadenia na zbernom mieste, ktoré je určené na recykláciu odpadových elektrických a elektronických zariadení. Ďalšie informácie získate od spoločnosti zaoberajúcej sa likvidáciou domového odpadu.
French battery notice German battery notice Battery replacement notices 47
Italian battery notice Japanese battery notice 48 Regulatory compliance notices
Spanish battery notice Battery replacement notices 49
Glossary Acronyms and Abbreviations CMC Central Management Console CSR Customer Self Repair DHCP Dynamic Host Configuration Protocol EBIPA Enclosure bay IP addressing ESX VMware's enterprise-class virtualization platform FBWC Flash-backed write cache FCC Federal Communications Commission FOM Failover Manager iLO 2 HP Integrated Lights-Out 2 iSCSI Internet SCSI) KVM Keyboard, video, mouse switch LUN Logical unit number NIC Network interface card OA Onboard Administrator POST Powe
Index A available documents, 9 B backing up configurations, 11 backup configuration, 12 battery replacement notices, 46 C cabling diagram, 31 HP P4800 G2 solution, 31 Canadian notice, 36 component replacement instructions, 20 components hardware, 5 hot-pluggable, 20 non-hot-pluggable, 20 configuration back view, 5 backing up, 11, 12 factory settings, 11 front view, 5 configuration backup methods, 12 secure copy tool, 12 contacting HP, 28 controller replacing, 22 customer self repair, 30 parts list, 30 D
R rack stability warning, 30 recovery HP P4800 G2 solution, 14 recycling notices, 41 regulatory compliance Canadian notice, 36 European Union notice, 36 identification numbers, 35 Japanese notices, 37 Korean notices, 37 laser, 39 recycling notices, 41 Taiwanese notices, 38 related documentation, 29 remote support software, 28 replacing both server blade disk drives, 22 controller, 22 server blade, 21 server blade disk drive, 22 replacing the disk enclosure fan, 26 replacing the disk enclosure hard drive, 27
