9.5 HP P4800 G2 SAN Solution for Bladesystem Maintenance Guide (AX696-96151, September 2011)

Contents
1 Overview..................................................................................................5
Hardware components..............................................................................................................5
Hardware configuration.............................................................................................................5
Documentation available...........................................................................................................9
2 Backing up HP P4800 G2 solution configurations.........................................11
Backing up or restoring the Virtual Connect domain configuration.................................................11
Backing up the SAS switch.......................................................................................................12
Backing up remaining HP P4800 G2 solution configurations........................................................12
3 Maintaining the HP P4800 G2 solution.......................................................13
Troubleshooting......................................................................................................................13
Locating the HP P4800 G2 solution warranty entitlement labels....................................................13
Performing field system recovery of the HP P4800 G2 solution......................................................14
Repairing a storage system......................................................................................................17
Upgrading SAN/iQ software...................................................................................................18
Adding capacity to an existing P4800 G2 SAN.........................................................................18
Upgrading firmware................................................................................................................18
4 Removing and replacing the HP P4800 G2 solution components....................20
Additional component removal and replacement instructions........................................................20
Identifying hot pluggable and non-hot pluggable components......................................................20
Replacing the server blade and server blade components............................................................20
Replacing the controller and controller components.....................................................................22
Replacing the VC Flex-10 module..............................................................................................24
Replacing the SAS switch.........................................................................................................24
Replacing a SAS cable............................................................................................................25
Replacing the disk enclosure I/O module...................................................................................26
Replacing the disk enclosure power supply.................................................................................26
Replacing the disk enclosure fan...............................................................................................26
Replacing the disk enclosure hard drive.....................................................................................27
5 Support and other resources......................................................................28
Contacting HP........................................................................................................................28
HP Insight Remote Support software..........................................................................................28
Related information.................................................................................................................29
Rack stability..........................................................................................................................30
Customer self repair................................................................................................................30
A HP P4800 G2 solution cabling..................................................................31
B Regulatory compliance notices...................................................................35
Regulatory compliance identification numbers............................................................................35
Federal Communications Commission notice..............................................................................35
Canadian notice (Avis Canadien).............................................................................................36
European Union notice............................................................................................................36
Japanese notices....................................................................................................................37
Korean notices.......................................................................................................................37
Taiwanese notices...................................................................................................................38
Turkish recycling notice............................................................................................................38
Laser compliance notices.........................................................................................................39
Recycling notices....................................................................................................................41
Contents 3