Hewlett-Packard SureStore 125ex Optical Jukebox User's Guide - C1118-90000

3
OPERATING THE JUKEBOX
3
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Table 3-3: Troubleshooting
Problem What to do
Jukebox won’t power
on
• Check that the drive activity indicator light on the control
panel is ON (“4” on Figure 3-1) while you see TESTING in
the display.
• If light is not ON, make sure the standby/on switch on the
rear panel is in the ON position and that the jukebox is
plugged in.
• Is the power cord good?
• Is the power outlet operating?
• If steps above are unsuccessful, refer to Appendix A for
service numbers.
Poweron selftest failed Ensure that shipping screw is removed.
Ensure that the shipping bracket (in the mailslot) is removed.
Power cycle the jukebox.*
If jukebox continues to fail poweron selftest, press
ENTER and
record the error codes. Call your service representative.
* Before turning power to STANDBY, ensure that the SCSI bus is inactive and will remain
inactive while you are troubleshooting. Going to STANDBY in this jukebox while the SCSI
bus is active can cause data loss and/or SCSI bus problems.