Hewlett-Packard SureStore 125ex Optical Jukebox User's Guide - C1118-90000

OPERATING THE JUKEBOX

JUMP

CONTENTS

INDEX

Changed a drive or

jukebox ID but the host

does not recognize the

new ID

• Ensure that no other device IDs conflict with the new ID. If

you find a conflict, change the ID and reboot the system (or

rescan the bus). (If rebooting, see the * note at the bottom of

this page.)

• Refer to your host adapter documentation for adding

devices to a SCSI bus.

• Check www.hp.com/support/optical for assistance.

• Call your service representative.

Changed a drive or

jukebox ID but the

jukebox rejected the ID

You are trying to set an ID that is already in use by either the

jukebox or by the other drive (in two-drive models). Select

another ID.

Forgot your security

code

• Enter the default password (0 0 0).

• If the default password is not accepted, call your service

representative.

* Before turning power to STANDBY, ensure that the SCSI bus is inactive and will remain

inactive while you are troubleshooting. Going to STANDBY in this jukebox while the SCSI

bus is active can cause data loss and/or SCSI bus problems.

Table 3-3: Troubleshooting

Problem What to do