Hewlett-Packard SureStore 125ex Optical Jukebox User's Guide - C1118-90000
3
OPERATING THE JUKEBOX
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Disk inserted in the 
mailslot, LOAD ERR, 
or MISLOAD displays
• Press 
CANCEL and re-insert the disk in the mailslot. See 
“Loading an Optical Disk into the Jukebox” in this chapter 
for the correct disk loading orientation.
• If re-inserting the disk results in the same message, call your 
service representative.
Disk inserted in the 
mailslot, but 
RESERVED displays
A security configuration is set that prevents disks from being 
loaded into, or ejected from, the jukebox.
If you want to change the security configuration, see “Changing 
a Security Configuration” in this chapter.
Disk eject attempted 
but EMPTY then READY 
displays
This is not an error. There are no disks in the jukebox.
Disk eject attempted 
but FULL then READY 
displays
A disk is in the mailslot.
• Remove the disk from the mailslot.
• Select EJECT *, select the slot you want the disk ejected 
from again, and eject the disk.
Disk eject attempted 
but MISLOAD displays
• If there is no disk in the mailslot, press 
CANCEL and 
attempt another eject.
• If MISLOAD continues to display, check under “HP 
Services and Support” at the web site fo.hp.com.
• If no solution is found, call your service representative.
Table 3-3: Troubleshooting
Problem What to do










