HP SureStore 5200ex Optical Disk Drive User’s Guide Edition 1 HP Part No.
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Typographical Conventions The following typographical conventions are used in this manual: Emphasis: Denotes important information. Keycap: Keys on the library. Computer Output: Information displayed in the display window and screen menu items that you can select. WARNING Warnings call attention to a procedure or practice that could result in personal injury if not correctly performed. Do not proceed until you fully understand an meet the required conditions.
In This Manual This user’s guide includes: Chapter 1 set-up information for the HP SureStore Optical 5200ex optical disk drive Chapter 2 information about choosing and using optical disks Chapter 3 front panel control description, operating instructions, and troubleshooting information Appendix A supplies and customer support Appendix B operating this disk drive on a SCSI bus Appendix C safety and regulatory information Glossary of Terms Index iv
Contents 1. Setting up the Disk Drive Setting up the Disk Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Preparing the Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Clearance Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Location Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Ejecting a Disk Using the Disk Eject Button . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Manually Ejecting Disks With Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 A. Supplies and Customer Support Supplies and Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Supplies and Accessories . . . . .
Contents Hewlett-Packard Service in the US . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-16 Hewlett-Packard Service Worldwide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-16 B. Operating This Drive on a SCSI Bus A Brief Overview of SCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2 The SCSI Bus . . . .
Contents English Translation of Finland Regulatory Information . . . . . . . . . . . . . . . . . . . . C-8 Japanese VCCI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Figure 1-1 . Rear Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Figure 2-1 . Recommended Placement of Cartridge Labels . . . . . . . . . . . . . . . . . 2-4 Figure 2-2 . Write-Protect Button Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Figure 3-1 . Front Panel Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures x
Setting up the Disk Drive 1 Setting up the Disk Drive
Setting up the Disk Drive Setting up the Disk Drive Setting up the Disk Drive This chapter discusses the environment, hardware and procedures that are necessary to connect a 5200ex optical disk drive to the host computer: • preparing the environment • understanding the rear panel • setting the disk drive address • choosing and setting the operation mode • connecting the disk drive to a host computer 1-2 Chapter 1
Preparing the Environment The following environmental factors will help ensure top performance of your optical disk drive. Clearance Requirements A minimum of 70-80 mm (3 in) is required behind the rear panel and in front of the disk drive for air circulation. Location Requirements Position the drive away from sources of particulate contamination such as frequently-used doors and walkways, printers, stacks of supplies that collect dust, and smoke-filled rooms.
Setting up the Disk Drive Rear Panel Features Rear Panel Features Identify the following rear panel features before you connect the optical disk drive to the host system.
The following numbers correspond to the numbers in the drawing on the previous page. 1 SCSI ID switch Used to set the SCSI ID. Refer to “Setting the SCSI ID” in this section. 2 Operation mode switch Used to choose the operating mode and set your preference for write verify. Refer to “Setting the Operation Mode” in this section. 3 Power connector Receptacle for the power cord. 4 On/Off switch Used to switch power on or off.
Setting up the Disk Drive Connecting the Drive to Your Host Computer Connecting the Drive to Your Host Computer The disk drive is a “narrow,” single-ended SCSI-2 device. This means that the drive connects to a 50-line single-ended-type SCSI bus using 50-pin high-density connectors. You can connect the drive to a SCSI bus either as the only device on the bus or as one of a number of devices on the bus (daisy-chained).
When write verify is configured to ON, an additional pass is made over the sector. This third pass verifies that all data is written correctly to the sector. To add to the reliability of your data, Hewlett-Packard recommends that you maintain the default ON setting for write verify. Note that when write verify is ON, write operations take more time. To set the device mode and the write verify mode: 1.
Setting up the Disk Drive Connecting the Drive to Your Host Computer 3. Locate the SCSI ID switch on the rear panel of the disk drive (see “1” on Figure 1-1. 4.
NOTE A few platforms provide native support for this drive. A current list of platforms supporting this drive and platform-specific instructions for connecting the drive to the host computer system are in: www.hp.com/isgsupport/optical/index.html.
Setting up the Disk Drive Configuring to an HP-UX 10.2 / 11.0 Host Configuring to an HP-UX 10.2 / 11.0 Host Obtaining HP-UX Patches Your HP-UX system may require software patches to ensure that the 5200ex will install and operate correctly with your system. If you have access to the World Wide Web, do the following steps: 1. Browse the following URL on the World Wide Web to determine and record which (if any) patches are required for your system: http://www.hp.com/go/optical 2.
Configuring the Drive in a 10.2 / 11.0 System Use the System Administration Manager (SAM) to configure the 5200ex to an HP-UX 10.0 host system: 1. Log into your host system as superuser, then type sam. 2. Highlight and select Disks and File Systems. 3. Highlight and select Disk Devices. 4. Highlight the optical disk drive. (SAM calls it a "SCSI Optical Disk Drive”.) 5. Choose Add... and Not Using Logic Volume Manager from the “Actions” menu.
Setting up the Disk Drive Configuring to an HP-UX 10.2 / 11.
Using Optical Disks 2 Using Optical Disks
Using Optical Disks Overview of This Chapter Overview of This Chapter Using Optical Disks The optical disks that you use with this drive are an integral part of the storage process. This chapter provides information on the following topics: NOTE • choosing an optical disk type • labeling optical disks • write-protecting optical disks • caring for optical disks The optical cartridges used in this drive are a critical part of reliable data storage.
Using Optical Disks Choosing an Optical Disk Type Choosing an Optical Disk Type Using Optical Disks Two disk types can be used in this drive: rewritable disks and write-once disks. To choose which type of disks to use, consider these points: NOTE • Rewritable optical disks--data can be repeatedly written and erased. • Write-Once optical disks--data can be written only once, and the data cannot be altered or erased.
Using Optical Disks Labeling an Optical Disk Cartridge Labeling an Optical Disk Cartridge Make it a practice to label your optical disk cartridges. You are provided adhesive labels with each disk for this purpose. Here are some suggestions for labeling: • date of format or initialization • disk owner (group, department, etc.) • storage purpose (backup, old version of operating system, etc.) HP recommends using end labels as shown in Figure 2-1.
Using Optical Disks Write-Protecting an Optical Disk Write-Protecting an Optical Disk Using Optical Disks Each side of an optical disk can be write-protected by sliding the write-protect button in the direction of the arrow on the cartridge (see Figure 2-2). With rewritable optical disks, write-protecting the disk prevents overwriting existing files and prevents any additional file being written to the disk.
Using Optical Disks Caring for Optical Disks Caring for Optical Disks Follow these guidelines to ensure that your optical disks remain in good condition: • Do not expose disks to extreme magnetic fields. • Do not expose disks to dust particles. • Do not expose disks to extreme temperatures or extreme humidity. • Do not drop the disks. • Do not open a disk's metal shutter and touch the disk surface. • Do not take disks apart. • Do not insert disks with loosely-attached labels into the drive.
Operating the Disk Drive 3 Operating the Disk Drive
Operating the Disk Drive Operating the Disk Drive Operating the Disk Drive This chapter explains the features used to operate the disk drive.
Operating the Disk Drive Identifying Front Panel Features Identifying Front Panel Features The following list of features corresponds to the numbers in Figure 3-1: Disk slot The opening for inserting/retrieving optical disks 2) Activity indicator Lit when the drive is accessed and while the drive is loading or ejecting a disk. 3) Power indicator Remains lit while the power is on 4) Eject tool opening An access hole for the eject tool.
Operating the Disk Drive Loading a Disk Into the Drive Loading a Disk Into the Drive NOTE Use only the highest quality media in this drive. A list of guaranteed Hewlett-Packard media is in Table A-1 in Appendix A.Optical cartridges use both opto-magnetic media and mechanical components. A failure of the mechanical components of a cartridge could damage an optical drive and void the warranty. If you are not using HP media, please refer to the list of HP-qualified manufacturers on the website: www.hp.
Operating the Disk Drive Troubleshooting Troubleshooting Problem What to Do Drive will not power on • Check that the power indicator light on the drive front panel is ON (“3” on Figure 3-1). If light is not ON, make sure the power switch on the rear panel is ON. Operating the Disk Drive • Check that the cooling fan is running (on rear panel). If the fan is not running, check that the power cord is connected and tight and the power outlet is operating.
Operating the Disk Drive Troubleshooting Problem What to Do Host computer system does not recognize the drive • Ensure the disk is connected and ON. (The disk must be ON when booting the host computer for the disk to be recognized. The following steps attempt to bring the disk online without booting the host computer system. • In Windows 95 and NT, rescan the bus. - go to My Computer, Control Panel, System, Device Manager (in 95), and SCSI Controllers. Select the SCSI adapter where the drive should be.
Operating the Disk Drive Troubleshooting Problem What to Do Other SCSI devices no longer work when this disk is installed • • Refer to the instructions for your host adapter and review installation of devices on the bus. Check power and connections. See “Drive won’t power on” discussed previously in this table • Does the host computer recognize the drive on the bus? See “Host system does not recognize the drive” discussed previously in this table.
Operating the Disk Drive Troubleshooting Problem What to Do Unable to read from a disk (continued) • 3-8 Can you read from another disk? • If in Windows 3.x, does your application support 1,024 bytes per sector media? • If in Windows 95 or NT and using 1,024 bytes per sector disks, boot your system with this density disk in the drive. • Is the environment dusty? If you are not having the same problems with other disks, you may want to clean the disk. See “Cleaning Disks” at the end of Chapter 2.
Operating the Disk Drive Troubleshooting Problem What to Do Unable to write to a disk • Check power and connections. See “Drive won’t power on” discussed previously in this table. • Does the host computer recognize the drive on the bus? See “Host system does not recognize the drive” discussed previously in this table. • Is there a valid file system on the disk? If the disk does not have a valid file system, you will receive an error message.
Operating the Disk Drive Troubleshooting Problem What to Do Unable to write to a disk (continued) • Disk “reads” are slow 3-10 Eject the disk and check that the disk is a rewritable disk and that the write-protect tab is in the “write” position. • Try writing to another, similar disk. • Is the environment dusty? If you are not having the same problems with other disks, you may want to clean the disk. See “Cleaning Disks” at the end of Chapter 2.
Operating the Disk Drive Troubleshooting What to Do Disk “writes” are slow • Is write verify enabled? The verification pass increases the write time. • Is the environment dusty? If you are not having the same problems with other disks, you may want to clean the disk. See “Cleaning Disks” at the end of Chapter 2. • If cleaning does not correct the problem, further information may be on the optical web site at www.hp.com/isgsupport/optical/index.
Operating the Disk Drive Troubleshooting 3-12 Chapter 3
Supplies and Customer Support A Supplies and Customer Support
Supplies and Customer Support Supplies and Customer Support Supplies and Customer Support This section provides information on the following topics • supplies and accessories • HP customer support Supplies and Accessories A full range of computer supplies may be ordered through a Hewlett-Packard authorized dealer or sales office, or by phoning or writing HP Direct. Call 1-800-752-0900 for the location of your nearest authorized Hewlett-Packard dealer.
Supplies and Customer Support Supplies and Customer Support Item HP Part Number Write-once optical disk (2,048 bytes/sector, 5.2 Gbytes, 8-pack) C6298J Rewritable optical disk (1,024 bytes/sector, 4.7 Gbytes, single disk) 88143J Rewritable optical disk (1,024 bytes/sector, 4.7 Gbytes, 8-pack) C2589J Write-once optical disk (1,024 bytes/sector, 4.7 Gbytes, single disk) 88145J Write-once optical disk (1,024 bytes/sector, 4.7 Gbytes, 8-pack) C2591J 2.6- and 2.
Supplies and Customer Support Supplies and Customer Support Item HP Part Number SCSI Cables 50-Pin Low-Density to 50-Pin High Density, male-to-male 1.0 m (3.3 ft.) bail to thumb screw K2296 1.5 m (4.9 ft.) bail to thumb screw K2297 0.9 m (2.9 ft.) thumb screw to thumb screw K2294 1.5 m (4.9 ft.) thumb screw to thumb screw K2295 SCSI Terminators 50-pin active high-density (molded) C2904A Disk Cleaners RA-2 Manual Disk Cleaner ProDisk Corporation US Tel.
Supplies and Customer Support Hewlett-Packard Customer Support Hewlett-Packard Customer Support If your drive fails during the warranty period, and the suggestions in this user’s guide and accompanying documentation do not solve your problem: NOTE • Consult the Quick FAX or HP FIRST (FAX information Retrieval Support Technology) facsimile assistance services.The phone numbers are under “Faxback Services” on the next page.
Supplies and Customer Support Hewlett-Packard Customer Support Simply dial the FAX number from a touch tone telephone or Group 3 facsimile machine and follow the voice prompts that guide you to select an index of available support an product documents.
Supplies and Customer Support Hewlett-Packard Customer Support Germany 0130 810 061 Italy 1678 59020 Netherlands 06 022 2420 Norway 800 11319 Spain 900 993123 Sweden 020 795743 Switzerland German 0800 55 1526 French 0800 55 1527 0800 960271 Other locations in Europe (toll line) +31 20 681 5792 North and South America and Canada (800) 368-9673 or (970) 635-1510 All other countries (to the US) (970) 635-1510 Supplies and Customer Support United Kingdom Electronic Support Services For
Supplies and Customer Support Hewlett-Packard Customer Support AccessHP and Support on the World Wide Web Product and support information is available on the Hewlett-Packard web site: Product information - www.hp.com Support - www.hp.com/isgsupport/optical/index.html Telephone Support During Warranty To speak with someone for technical assistance within the hardware warranty of your product, call a support representative at the location appropriate to your location as listed below.
Supplies and Customer Support Hewlett-Packard Customer Support France 04 50 43 9853 Switzerland 0848 80 11 11 Ireland 01 622 5525 United Kingdom 0171 512 5202 Italy 02 26410350 English language support from other European countries: +44 171 512 5202 Asia-Pacific - HP Customer Support Center 8:30 - 17:30 Mon-Fri (03) 9272-8000 China 8:30 - 17:30 Mon-Fri (8610) 62625666 x5602, 5609, 5611, 5612 (8610) 62 61 4174 (8610) 62 61 4175 (8610) 62 61 4176 Japan 9:00 - 1200 13:00 - 17:00 Mon-Fri (3)
Supplies and Customer Support Hewlett-Packard Customer Support Telephone Support After Warranty NOTE Before calling, please record the following information and have it ready when you contact your service representative: - model number of the drive - serial number of the drive - brand and model of your host computer SCSI adapter - host computer operating system - any software package you are using to manage storage on the drive North and South America and Canada Using your VISA, MasterCard, or American E
Supplies and Customer Support Hewlett-Packard Customer Support HP Reseller Locator Numbers US (800) 752-0900 Canada (800) 387-3867 Mexico and South America (305) 267-4220 Supplies and Customer Support Appendix A A-11
Supplies and Customer Support Warranty Warranty HP PRODUCT C1114J DURATION OF WARRANTY One Year 1. HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new. 2.
Supplies and Customer Support Warranty 8. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product. 9.
Supplies and Customer Support Warranty 3. Enclose the completed Service Information Form (included in this section). Service Information Form Make a photocopy of this form, complete it, and ship it with your equipment. Service cannot begin until we have this information. Be sure you have followed the repacking guidelines listed earlier in this section of the manual. You will be returning your equipment to the HP Field Repair Center or an authorized HP Dealer Repair Center.
Supplies and Customer Support Warranty Maintenance Contract: number __________________________________ _____ VISA______ MASTER CARD _____AMERICAN EXPRESS Credit Card Number_______________________________________________ Expiration Date___________________________________________________ Signature ____________________________________ Date _____________ Purchase order number:___________________ Billing Address: ________________________________________________________________ ___________________________________
Supplies and Customer Support Hewlett-Packard Service Centers Hewlett-Packard Service Centers Hewlett-Packard Service in the US Before shipping the optical disk drive for service, call the Customer Support Center at (970) 635-1000. Hewlett-Packard Company 46732 Lakeview Boulevard Fremont, California 94538-6534 Telephone (650) 694-3650 Hewlett-Packard Service Worldwide Hewlett-Packard products are sold and supported worldwide through Hewlett-Packard Sales and Service Offices and through dealers.
Operating the Drive on a SCSI Bus B Operating This Drive on a SCSI Bus
Operating This Drive on a SCSI Bus A Brief Overview of SCSI A Brief Overview of SCSI General The Small Computer System Interface (SCSI), is a contention-based bus that accommodates different speed devices without impacting the devices with faster transfer speeds. This specification was defined by the American National Standards Institute (ANSI) in 1986. The specification defines both the physical medium and the command set used to transfer information.
Operating This Drive on a SCSI Bus A Brief Overview of SCSI an ID greater than 7, would always assume it won the contention and would attempt to talk, perhaps at the same time as a device with an ID above 7 that was contending for the bus. The following diagram shows the priority scale of IDs when the priority of the two blocks of eight are reversed.
Operating This Drive on a SCSI Bus A Brief Overview of SCSI Termination To keep signals on the SCSI bus from being reflected, “terminators” must be placed at each end of the physical bus. These terminators may be either active or passive. Passive termination is a resistor network. Active termination uses a voltage regulator (the active component) to regulate the power of the resistor network to provide more stable termination. Active termination is always preferred over passive termination.
Operating This Drive on a SCSI Bus A Brief Overview of SCSI The differential bus uses two lines for each signal and measures the voltage difference between the two signals. Differential retains more signal quality than single-ended and is not as sensitive to noise, allowing for a longer cable length. The maximum allowable length of a differential bus is 25 meters (82 feet) for all types buses (narrow, wide, fast, Fast-20).
Operating This Drive on a SCSI Bus The SCSI Bus and This Drive The SCSI Bus and This Drive This drive is a “fast and narrow” SCSI device that uses a single-ended SCSI bus.
Operating This Drive on a SCSI Bus The SCSI Bus and This Drive Because a narrow device only has a 50-pin connector, it will not transmit the eight extra bits of data needed for the wide device on the end of the bus. Using only 50 lines also prevents the narrow device from passing along the IDs of devices at 8 or above. The lower eight data lines transfer commands and messages, allowing all devices, regardless of size, to co-exist on the bus.
Operating This Drive on a SCSI Bus The SCSI Bus and This Drive Termination • Refer to the documentation that comes with your particular adapter to see how to apply termination. • Use active terminators on the single-ended bus to reduce noise sensitivity. • Never terminate the bus at any place except the physical ends. Terminating the bus in the middle will probably cause the bus to become inoperable or operate in a state that could cause data loss.
Safety and Regulatory Information Safety and Regulatory Information C
Safety and Regulatory Information Chapter Overview Chapter Overview This section contains important safety and regulatory information for the United States, Finland, Sweden, Germany, United Kingdom, European Union, and Japan.
Safety and Regulatory Information CDRH Regulations (USA Only) CDRH Regulations (USA Only) The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.
Safety and Regulatory Information United Kingdom Telecommunications Act 1984 United Kingdom Telecommunications Act 1984 The HP SureStore Optical 5200ex jukeboxes are approved under Approval Number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom.
Safety and Regulatory Information EC Declaration of Conformity EC Declaration of Conformity Safety and Regulatory Information Appendix C C-5
Safety and Regulatory Information Herstellerbescheinigung Herstellerbescheinigung Diese Information steht im Zusammenhang mit den Anforderungen der Maschinenlärn information sverordnung vom 18 Januar 1991. Schalldruckpegel Lp < 70 dB(A) • am arbeitsplatz • normaler betrieb • nach ISO 7779:1988/EN 27779:1991 (Typprüfung) English Translation of German Sound Emission Directive This statement is provided to comply with the requirements of the German Sound Emission Directive, from 18 January 1991.
Safety and Regulatory Information Turvallisuusyhteenveto Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP SureStore Optical 5200ex optiset levymuistiasemat ovat käyttäjän kannalta turvallisia luokan 1 laserlaitteita. Normaalissa käytössä levymuistiaseman kotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825 mukaisesti.
Safety and Regulatory Information English Translation of Finland Regulatory Information English Translation of Finland Regulatory Information LASER SAFETY SUMMARY LASER SAFETY CLASS 1 LASER PRODUCT (The same in Swedish.) HP SureStore Optical 5200ex jukeboxes are for user safe class 1 laser products. In normal use the enclosure of the optical drives prevents the laser beam from escaping outside of the product.
Safety and Regulatory Information Japanese VCCI Statement Japanese VCCI Statement This equipment is in the Class B category information technology equipment based on the rules of Voluntary Control Council for Interference by Information Technology Equipment (VCCI). Although aimed for residential area operation, radio interference may be caused when used near a radio or TV receiver. Read the instructions for correct operation.
Safety and Regulatory Information Japanese VCCI Statement C-10 Appendix C
Glossary C-D cartridge A plastic enclosure that contains an optical disk. The cartridge is labeled "A" or "B" to denote separate sides of the optical disk. The optical disk is never removed from the cartridge. automatically determines whether to operate in rewritable or write-once mode. optical disk A term synonymous with the 5.25-inch magneto-optical disk. There are two types of optical disks used in jukeboxes: rewritable and write-once. disk See optical disk.
Glossary write protect A feature that prevents data from being written to a disk. A write protect tab is located on both sides of the optical disk cartridge to enable write-protection on one or both surfaces of the disk.
Index A activity indicator 3-3 addresses HP Direct, supplies A-2 C cable installation 1-8 maximum SCSI length 1-8 clearance requirements 1-3 connecting host computer 1-6 SCSI bus 1-6 connecting to the host computer 1-8 connector power 1-5 SCSI 1-5 conventions typographical iii D disconnecting power SCSI bus 1-7 disk labels jamming shutter 2-4 disk drive ejecting disk 3-4 inserting disk 3-3 disk slot 3-3 disks care of 2-6 choosing 2-3 cleaning 2-6 high quality required 2-2 labeling 2-4 write-protecting 2-5
