HP SureStore 660ex / 1200ex Optical Jukebox User’s Guide Edition 1 HP Part No.
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Typographical Conventions The following typographical conventions are used in this manual: Emphasis: Denotes important information. Keycap: Keys on the library. Computer Output: Information displayed in the display window and screen menu items that you can select. WARNING Warnings call attention to a procedure or practice that could result in personal injury if not correctly performed. Do not proceed until you fully understand an meet the required conditions.
In This Manual This user’s guide includes: Chapter 1 set-up information for the HP SureStore Optical 80ex optical jukebox Chapter 2 information about choosing and using optical disks Chapter 3 features description, operating instructions, and troubleshooting information Appendix A supplies and customer support Appendix B operating this jukebox on a SCSI bus Appendix C safety and regulatory information Glossary of Terms Index iv
Contents 1. Setting Up the Jukebox Overview of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 What you need to set up the jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 System Components Needed for Operation of This Jukebox . . . . . . . . . . . . . . . . 1-3 Identifying Right-Side Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Connecting the SCSI Cables to the Jukebox . . . . . .
Contents Labeling an Optical Disk Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Write-Protecting an Optical Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Caring for Optical Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Cleaning Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 3.
Contents A. Supplies and Customer Support Overview of This Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2 Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3 Hewlett-Packard Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7 Faxback Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Single-ended and Differential Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5 The SCSI Bus and This Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7 Adding Devices to the Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Figure 1-1 . Right-Side Panel Features — 10-Drive Jukebox Shown . . . . . . . . . 1-4 Figure 1-2 . Connecting a 4- or 6-Drive Jukebox . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Figure 1-3 . Connecting a 10-Drive Jukebox, Two Host Adapters, Basic SCSI Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Figure 1-4 . Connecting a 10-Drive Jukebox, One Host Adapter, Bus 1 and 2 Daisy-Chained, LUN Addressing . . . . . . . . . . . . . . .
Figures x
Tables Table 1-1. Maximum SCSI External Cable Lengths (Assuming no devices internal to the host computer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Table 3-1. Configuration Choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Table 3-2. Information Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23 Table 3-3. Internal Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1 Setting Up the Jukebox Chapter 1: Setting up Setting the DiskUpDrive the Jukebox
Setting Up the Jukebox Overview of This Chapter Overview of This Chapter This chapter gives information about the following topics: • right side panel features connecting SCSI and power cords • moving or shipping the jukebox • connecting SCSI and power cords What you need to set up the jukebox Items included with the jukebox: • power cord • single-ended and differential SCSI terminators - one of each included in a 4- or 6-drive jukebox - two of each included in a 10-drive jukebox - this guide Ite
System Components Needed for Operation of This Jukebox This jukebox requires application software to operate it as a single storage device composed of multiple SCSI devices. Consult with your sales representative to chose the application software you need. Standard Configuration The following list is a hierarchy of the system components needed to operate this jukebox in a standard configuration.
Setting Up the Jukebox Identifying Right-Side Panel Features Identifying Right-Side Panel Features Figure 1-1 Right-Side Panel Features — 10-Drive Jukebox Shown 1-4 Chapter 1
The numbers below correspond to the numbers in Figure 1-1 on the previous page 1 Active bus indicator Lit when the SCSI bus is active. There is an indicator for each single-ended and each differential interface in the jukebox. 2 SCSI interface selection switch Used to select either a single-ended or differential SCSI interface on the SCSI interface board. In 4- or 6-drive jukeboxes, there is one interface board. In 10-drive jukeboxes, there are two interface boards, designated Bus 1 and Bus 2.
Setting Up the Jukebox Identifying Right-Side Panel Features NOTE Two screws secure the customer access panel to the side of jukebox during shipment from the factory. These screws are removed during unpacking but should be replaced after installation is complete. If the jukebox is ever reshipped, these screws must be in place to properly secure the access panel.
Connecting the SCSI Cables to the Jukebox In all configurations, the following cabling capabilities apply: Interface types available Single-ended or differential SCSI, selected by the interface selection switch on each interface card Number of interface cards available One card in 4- and 6-drive models, two cards in 10-drive models Number of hosts This jukebox may be used in high availability environments. High availability environments can be complex and are not described in this guide.
Setting Up the Jukebox Choosing Your cabling Configuration Choosing Your cabling Configuration Pick the configuration that applies to your plans below. You will be shown the page for the proper procedures. See page Standard Configuration • The only peripheral on a bus ... and the jukebox has 4 or 6 drives 1-9 ... and the jukebox has 10 drives and you are using two host adapters 1-12 ...
Connecting a 4- or 6-Drive Jukebox CAUTION Make sure that all peripheral devices connected to the host computer have been properly shut down. If the host computer is connected to a network, check with the system administrator before switching off power. Removing the Customer Access Panel 1. Switch off power to the host computer before you connect the jukebox NOTE The jukebox ships from the factory with two screws securing the bottom of the customer access panel to the side of the jukebox.
Setting Up the Jukebox Connecting a 4- or 6-Drive Jukebox Refer to the following diagram in the next steps. 3. Select single-ended (“A”) or differential (“B”) interface using the SCSI interface selection switch (see the arrow on the diagram ). The diagram shows connecting a cable to the differential (“B”) interface. 4.
If you are terminating a differential interface, use a 68-pin high-density terminator. If you are terminating a single-ended interface, use a 50-pin high-density active terminator. 7. To continue with the installation, go to “Connecting Power” in this Chapter.
Setting Up the Jukebox Connecting a 10-Drive Jukebox as the Only Peripheral, Two Host Adapters, Basic SCSI Addressing Connecting a 10-Drive Jukebox as the Only Peripheral, Two Host Adapters, Basic SCSI Addressing CAUTION Make sure that all peripheral devices connected to the host computer have been properly shut down. If the host computer is connected to a network, check with the system administrator before switching off power. Removing the Customer Access Panel 1.
4. Remove the customer access panel by pulling on the bottom of the panel and then lifting it off (see Figure 1-1). (If screws are installed, use a flatblade screwdriver or T-15 Torx driver.) Figure 1-3 Connecting a 10-Drive Jukebox, Two Host Adapters, Basic SCSI Addressing 5. Plug a SCSI terminator into the unused SCSI connector of interface type you chose (the example diagram shows terminators for the two differential interfaces placed on the “B1” port for each interface ).
Setting Up the Jukebox Connecting a 10-Drive Jukebox, One Host Adapter, Bus 1 and 2 Daisy-Chained, LUN Addressing Connecting a 10-Drive Jukebox, One Host Adapter, Bus 1 and 2 Daisy-Chained, LUN Addressing CAUTION Make sure that all peripheral devices connected to the host computer have been properly shut down. If the host computer is connected to a network, check with the system administrator before switching off power. Removing the Customer Access Panel 1.
Figure 1-4 Connecting a 10-Drive Jukebox, One Host Adapter, Bus 1 and 2 Daisy-Chained, LUN Addressing 5. Terminate the daisy-chained bus by plugging a terminator into the unused port of the second interface (the diagram show the terminator in port “B1”). In this example you would use a 68-pin differential terminator in “B1.” A differential interface port uses a 68-pin high-density terminator. A single-ended interface port uses a 50-pin high-density terminator.
Setting Up the Jukebox Connecting the Jukebox With Other SCSI Peripherals Connecting the Jukebox With Other SCSI Peripherals NOTE Operating this jukebox with other peripherals on the same bus is supported, but not recommended. In most circumstances, the recommended configuration for this jukebox is as the only device on a SCSI bus. However, your use of the jukebox may be such that other devices could be connected to the bus without a loss of performance.
Connecting Power 1. Ensure that the power switch on the jukebox is OFF (“5” on Figure 1-1) NOTE Use the power cord shipped with the jukebox. 2. Route the power cord through the strain relief clip (“4” on Figure 1-1) and close the clip snugly around the cord. 3. Plug the socket end of the power cord into the power port on bottom of the power distribution assembly ( “9” on Figure 1-1). 4.
Setting Up the Jukebox Configuring Write Verify Configuring Write Verify The write verify configuration ensures that data is written reliably to an optical disk. The jukebox ships with write verify enabled. Many software applications also default to this method of writing. Writing data on a magneto-optical disk requires two passes. The first pass erases the data in the sector to which data will be written. The second pass writes new data to that sector.
Installing the Wheel Chocks WARNING This jukebox rolls easily and could cause injury or damage if allowed to move unintentionally. Four wheel chocks are provided to stabilize the jukebox in position. Install the wheel chocks after the jukebox is moved to its operating position and all cables are in place. Figure 1-5 Installing the Wheel Chocks 1. After all cables and panels are mounted, roll the unit to its final position. 2.
Setting Up the Jukebox Moving or Shipping the Jukebox Moving or Shipping the Jukebox Refer to the following two sections if you want to move or ship the optical jukebox. If you want to move the jukebox a short distance, such as to another office or to another floor in your building, see “Moving the Jukebox a Short Distance.” If you want to ship the jukebox to another location, see “Shipping the Jukebox.” Moving the Jukebox a Short Distance 1.
6. Remove the chocks from the four castor wheels on the bottom of the jukebox (Figure 1-5). WARNING Push the jukebox only from the right or left sides (see Figure 1-1). Pushing the jukebox from either the front or back sides could result in the jukebox tipping over if a wheel catches on an obstacle. 7. Carefully move the jukebox to its new destination. 8. Set up the jukebox at its new location. Refer to the cabling and addressing information in the beginning of this chapter if necessary. 9.
Setting Up the Jukebox Moving or Shipping the Jukebox 3. Switch jukebox power OFF (“8” on Figure 1-1). 4. Remove the right side lower access panel by pulling on the bottom of the panel and then lifting it off (“6” Figure 1-1). If screws are installed on the bottom corners of the panel, use a flatblade screwdriver or T-15 Torx driver to remove the screws. 5. Remove the power cord and the SCSI cable connections. 6.
Using Optical Disks 2 Using Optical Disks
Using Optical Disks Overview of This Chapter Overview of This Chapter Using Optical Disks The optical disks that you use with your jukebox are an integral part of the storage process. This chapter provides information on the following topics: NOTE • choosing an optical disk type • labeling optical disks • write-protecting optical disks • caring for optical disks The optical cartridges used in this jukebox are a critical part of reliable data storage.
Using Optical Disks Choosing an Optical Disk Type Choosing an Optical Disk Type To choose which type of disks to use, consider these points: NOTE • Rewritable optical disks--data can be repeatedly written and erased. • Write-Once optical disks--data can be written only once, and the data cannot be altered or erased. If you have a need for data security and audit trails, write-once disks may be a good disk choice.
Using Optical Disks Labeling an Optical Disk Cartridge Labeling an Optical Disk Cartridge Make it a practice to label your optical disk cartridges. You are provided adhesive labels with each disk for this purpose. Here are some suggestions for labeling: NOTE Your jukebox application software may label your optical disk slot locations differently. Use your application to check disk locations prior to labeling the disks. • storage slot location (1, 2, 3, ...
Using Optical Disks Write-Protecting an Optical Disk Write-Protecting an Optical Disk Using Optical Disks Each side of an optical disk can be write-protected by sliding the write-protect button in the direction of the arrow on the cartridge (see Figure 2-2). With rewritable optical disks, write-protecting the disk prevents overwriting existing files and prevents any additional file being written to the disk.
Using Optical Disks Caring for Optical Disks Caring for Optical Disks Follow these guidelines to ensure that your optical disks remain in good condition: • Do not expose disks to extreme magnetic fields. • Do not expose disks to dust particles. • Do not expose disks to extreme temperatures or extreme humidity. • Do not drop the disks. • Do not open a disk's metal shutter and touch the disk surface. • Do not take disks apart. • Do not insert disks with loosely-attached labels into the jukebox.
Operating the Jukebox 3 Operating the Jukebox
Operating the Jukebox Overview of This Chapter Overview of This Chapter This chapter gives information on the following topics: • operating the control panel • using the selection buttons • interpreting messages which appear in the display window • loading optical disks into the jukebox • ejecting optical disks from the jukebox • entering the administration menu password • changing the administration menu password • setting SCSI IDs or logical unit numbers (LUNs) • setting configurations
Operating the Jukebox Operating the Control Panel Operating the Control Panel The control panel enables manual control of all jukebox operations using six buttons and an LED display. The SCSI IDs of the jukebox and its optical drives can be set and changed, disks may be loaded and ejected, configurations can be monitored and changed, performance information can be viewed, internal tests can be run, and the jukebox can be secured from unauthorized use.
Operating the Jukebox Operating the Control Panel Figure 3-1 The Jukebox Control Panel 3-4 Chapter 3
Operating the Jukebox Operating the Control Panel The numbers below refer to the numbers in Figure 3-1 on the previous page.
Operating the Jukebox Operating the Control Panel Figure 3-2 Jukebox Display Menu Tree 3-6 Chapter 3
Operating the Jukebox Using Selection Buttons Using Selection Buttons Use the LOAD, EJECT, NEXT, PREV, CANCEL, and ENTER buttons to select tasks you want the jukebox to perform. When you push these buttons, the message in the display window changes. See the next section for a list of messages. NOTE You can get back to READY at any time by pressing CANCEL. (You may have to press CANCEL more than once in some cases.
Operating the Jukebox Understanding Display Window Messages Understanding Display Window Messages The display window shows the operations you may select. Instructions for selecting or changing choices follows the explanation of the messages. Top Level Menus NOTE READY The jukebox is ready for operation. ADMIN * Select to access second-level choices. You must enter a security code to access these choices. A * indicates that there are multiple selections available for that choice currently displayed.
Operating the Jukebox Understanding Display Window Messages NOTE An “*” indicates there are multiple selections available for the displayed choice. When a menu selection is flashing, press ENTER to choose that selection, or press or NEXT to display other choices that available in that part of the menu. PREV In Figure 3-2, you can display the selections listed in boxes below the shaded choices by pressing ENTER when one of the shaded choices displays. Press PREV or NEXT to scroll through the list.
Operating the Jukebox Loading a Disk into the Jukebox Loading a Disk into the Jukebox NOTE Label all disks before loading them into the jukebox. (See “Labeling an Optical Disk Cartridge” in Chapter 2 for instructions.) Some software packages require that you load and eject disks by using instructions in the software. If you use a software package to manage files in the jukebox, check the software documentation before proceeding with these steps. Start with READY, LOAD * or EJECT * in the display. 1.
Operating the Jukebox Loading a Disk into the Jukebox 3. If you want to select the storage slot number that shows in the display, press LOAD or ENTER. If you want to choose a different storage slot, press NEXT or PREV until the desired slot number displays, and then press ENTER. 4. LOADING displays as the jukebox moves the disk to the slot. After the disk is loaded into the selected storage slot, the display returns to LOAD *.
Operating the Jukebox Ejecting a Disk From the Jukebox Ejecting a Disk From the Jukebox NOTE Some software packages require that you load and eject disks by following the instructions in the software. If you use a software package to manage files in the jukebox, check the software documentation before proceeding with these steps. Start with READY, LOAD * or EJECT * in the display. 1. Press EJECT on the jukebox control panel. 2. EJECT SLOT # displays.
Operating the Jukebox Entering the Administration Menu Password Entering the Administration Menu Password READY > ADMIN * > PSWD 000 000 000 A numeric password is required to access menu choices beneath the ADMIN * menu of the jukebox (see Figure 3-2). A three-part password of 000-000-000 was set at the factory. Consider changing the password so that only authorized persons can access the choices under the ADMIN * menu. NOTE Follow these steps to enter the password.
Operating the Jukebox Changing the Administration Menu Password Changing the Administration Menu Password READY > ADMIN * > PSWD 000 000 000 >CONFIG * 1. Follow the steps on the previous page to enter your password (or the default, factory-set password 000 000 000). 2. TEST * displays. Press NEXT until CONFIG * displays, and then press ENTER. 3. Press NEXT or PREV or until NEW PASSWORD displays and then press ENTER. 4. NEW 000 000 000 displays and the first set of three zeros flashes.
Operating the Jukebox Setting the SCSI IDs Setting the SCSI IDs NOTE If you are unfamiliar with basic SCSI addressing or LUN addressing, refer to Appendix B. A web site is also available for more extensive information at: www.hp.com/isgsupport/optical/index.html First, determine if you are using basic SCSI addressing or logical unit numbering (LUN). Setting the LUN mode is explained below. Tables showing default SCSI IDs for basic SCSI addressing and LUN addressing are in Appendix B.
Operating the Jukebox Setting the SCSI IDs 5. Press NEXT to change the setting and then press ENTER. WAIT FOR UPDATE and then TURNED OFF or TURNED ON display briefly. Then SCSI ID’S displays. You may now view the SCSI ID and LUN numbers using VIEW ID’S, or set a new SCSI ID number using SET ID’S. (See the following two sections.
Operating the Jukebox Setting the SCSI IDs Changing the Current SCSI IDs READY > ADMIN * > SCSI ID’S * > SET ID’S * NOTE If you are unfamiliar with basic SCSI addressing or LUN addressing, refer to Appendix B. A web site is also available for more extensive information at: www.hp.com/isgsupport/optical/index.html. Start with READY in the display. 1. Press NEXT until ADMIN * displays, and then press ENTER. Operating the Jukebox 2. Enter the administration password.
Operating the Jukebox Setting the SCSI IDs NOTE In the next step you will choose a new ID. Review this note. This jukebox, by default, assigns ID 6 to the jukebox controller. When in LUN mode, the jukebox controller ID uses LUN 0 for itself and assigns the drives on Bus 1 to LUNs 1 to 4 or LUNs 1 to 6 (depending on whether you have four or six drives on Bus 1 in your model of the jukebox).The result is that there are two types of devices (controller and drives) at ID 6.
Operating the Jukebox Setting the SCSI IDs CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly. Do not turn off power to the jukebox until you are sure the SCSI bus is inactive. Removing power from a SCSI device when the bus is active can result in data loss and/or indeterminate bus states. Check your host system manuals for information about checking the SCSI bus status.
Operating the Jukebox Setting an Operating Configuration Setting an Operating Configuration READY > ADMIN * > CONFIG * You can set configurations to customize the way the jukebox operates. Start with READY in the display. 1. Press NEXT until ADMIN * displays. 2. Enter the administration password. Instructions for entering this password are in “Entering the Administration Menu Password” previously in this chapter. 3. TEST * displays. Press NEXT until CONFIG * displays, and then press ENTER. 4.
Operating the Jukebox Setting an Operating Configuration Table 3-1 Configuration Choices Configuration Name Description Toggles between ON and OFF. If the configuration is set to ON, the jukebox attempts to recover from errors; if the configuration is set to OFF, the jukebox immediately stops moving if an error condition occurs. The default configuration is RECOVERY ON, and recovery should remain ON under normal conditions. RESTORE DEFAULTS Sets all jukebox configurations to default settings.
Operating the Jukebox Setting an Operating Configuration Configuration Name Description SECURE MS ON/OFF Toggles between ON and OFF. The ON configuration disables loading and ejecting disks. The OFF configuration enables loading and ejecting disks (the default state of the jukebox). SLTS 230-238 ON/OFF Slots 230 to 238 may not be supported by some jukebox application software. The ON configuration allows access to these slots.
Operating the Jukebox Retrieving Log History Retrieving Log History > READY ADMIN * > INFO * You can display information stored in the jukebox operating logs by using the INFO * menu. Start with READY in the display. 1. Press NEXT until ADMIN * displays. Instructions for entering this password are in “Entering the Administration Menu Password” in this chapter. 3. TEST * displays. Press NEXT until INFO * displays, and then press ENTER. 4.
Operating the Jukebox Retrieving Log History Log Name Description JKBX ODOMETERS * Press ENTER to select the odometer logs described in the next five rows. HOURS MOVES Number of operation hours (time the power was on). Some of the time may be while in power reduction mode. Total moves and move attempts by the disk transport mechanism. FLIPS Total disk transport mechanism flips. XLATES Total disk transport mechanism horizontal moves. ROTATES Total mailslot rotations.
Operating the Jukebox Retrieving Log History Log Name SOFT ERROR * Description Log of recovered errors (commands that complete successfully). Returns either NO SOFT ENTRIES or ENTRY #. (There may be multiple soft error numbers.) Press ENTER to view the log for the currently displayed error, or press NEXT to select the next error. (Log entries are described in the rows following RECOVERY ERROR * in this table.) Log of errors during the most recent move.
Operating the Jukebox Retrieving Log History Log Name Description MOTION indicates one of the following types of movements taking place in the jukebox at the time of the failure: • EXCHANGE • MOVE • POSITION • INIT ELEM • REZERO • ROTATE • DIAGNOSTIC • RESTORE SOURCE # Element number to which the source refers. (This information is valid for MOVE, EXCHANGE, and POSITION movements only.) DESTINATION 1 Element to which the first destination refers.
Operating the Jukebox Retrieving Log History Log Name * Description MICROMOVE 5 # *MICROMOVE 6 # Fifth jukebox micro-move for the original move command issued prior to the failure. Sixth jukebox micro-move for the original move command issued prior to the failure. (This is the last to be logged.) Micro-move error that occurred. TOP or BOTTOM PICKER Displays either TOP or BOTTOM indicating which side of the disk transport mechanism was active at the time of the error.
Operating the Jukebox Running an Internal Test Running an Internal Test READY > ADMIN * >TEST * The optical jukebox can run self-diagnostic tests. See the Caution note below. CAUTION Some of the internal diagnostic tests of this jukebox can corrupt your file system if not properly completed (for example, disks can be placed in unexpected locations). In almost all cases, these tests should be run only by authorized service personnel.
Operating the Jukebox Running an Internal Test Table 3-3 Internal Tests Test Name Description Internal Tests are normally for service use only. Some of the following tests can corrupt your data if not completed properly. Those tests are noted with a “Used by service...” alert. Do not run these tests. EXCHANGE DEMO Used by service personnel only. Do not run this test if the jukebox contains disks with file system data on them.
Operating the Jukebox Running an Internal Test Test Name Description MAGAZINE IO Makes a combination of moves with a PASS/FAIL result. It moves an optical disk from a randomly-chosen full slot to a randomly-chosen empty slot with a random flip. It then moves the disk back to its original storage slot with its original orientation. This test displays FAIL if there are no disks in the jukebox or if all storage slots are full. The drives and mailslot must be empty.
Operating the Jukebox Running an Internal Test Test Name Description Calibrates the disk transport mechanism, establishes the mechanism’s orientation, and determines the reference points in the picker travel path. Assumes that the mechanics and servo system are functional. No disks are required. FIND VERT HOME Recalibrates the vertical position of the disk transport mechanism and verifies that the vertical path is clear. No disks are required.
Operating the Jukebox Running an Internal Test Test Name Description EXERCISE MECH Runs the VERTICAL TEST, TRANSLATE TEST, FLIP TEST, MAGAZINE IO, DRIVE IO, and MAILSLOT IO tests. Each test runs one time per test loop. WELLNESS TEST Checks the general capability of the jukebox. Requires one loaded disk. The drives, transport, and mailslot must be empty. Runs INIT MECHANICS and EXERCISE MECHANICS. Each test runs one time per test loop. CLEAR SOFT LOG Sets the soft error log to zero.
Operating the Jukebox Running an Internal Test Description BOTTOM THUMB Used by service personnel only. Reports THUMB A, THUMB B, or NO THUMB. Looks at the top and bottom thumb sensors and reports whether the thumbs on the disk transport mechanism are in the forward or back position. If THUMB A or THUMB B is returned, the specified thumb is the forward position. If NO THUMB is returned, both thumbs are in the back position. TOP THUMB Used by service personnel only.Reports ON or OFF.
Operating the Jukebox Using Online Repair Using Online Repair The online repair selection allows an authorized service representative to replace a faulty drive while the jukebox remains online and active. This feature is available only if enabled by your jukebox application software. CAUTION Selecting online repair should be done only by an authorized service representative. This procedure could cause the jukebox optical drives to become inactive.
Operating the Jukebox Troubleshooting Troubleshooting This section provides steps you can take when problems occur during operation. To troubleshoot problems, first refer to the procedures in this troubleshooting section. If these procedures do not correct the problem, check the HP web site at www.hp.com/isgsupport/optical/index.html and the other support services listed in Appendix A.
Operating the Jukebox Troubleshooting Table 3-4 Troubleshooting Problem Jukebox won’t power on. What to do • Ensure that power cord connections are tight. • Ensure that the power switch is ON (located on the lower right side of the jukebox rear panel). • Ensure that the power outlet is operating. • Replace the power cord with a known good one. • If steps above are unsuccessful, call your service representative. Poweron selftest failed and DEVICE FAILED displays • Power cycle the jukebox.
Operating the Jukebox Troubleshooting Problem No display messages. What to do • Ensure that the power cord is connected. • Ensure that the power switch is ON. • Power cycle the jukebox.* • If steps above are unsuccessful, call your service representative. Some computers require a restart to recognize new SCSI IDs. • Ensure the SCSI bus is inactive and restart your host computer. Forgot your password. • Enter the default password (000 000 000).
Operating the Jukebox Troubleshooting Problem What to do Disk inserted in the mailslot but MAILSLOT EMPTY displays The mailslot sensors do not detect a disk in the mailslot. Disk inserted in the mailslot but DEST NOW FULL displays The jukebox moved a disk into the slot you chose before your load command executed. Disk inserted in the mailslot but TRANSPORT FULL displays The disk transport mechanism already contains a disk.
Operating the Jukebox Troubleshooting Problem Disk eject attempted but RESERVED displays. What to do The jukebox application software reserved the element for its use or a security configuration was set to prevent disk ejection. • If appropriate, change this setting See “Setting an Operating Configuration” in this chapter. The current administration password is required. This is not an error. There are no disks in the jukebox. Disk eject attempted but TRANSPORT FULL displays.
Operating the Jukebox Troubleshooting Problem RUN ISTAT TEST displays (this initializes the element status) Can't write to the disk. What to do • Power cycle the jukebox.* • Run the INIT ELEM STATUS test under the TEST * menu • If steps above do not result in a READY display, call your service representative. • Check the host file system access permissions. • Eject the disk and check that the write-protect tab on each side of the disk is in the write-enabled position.
Supplies and Customer Support A Supplies and Customer Support
Supplies and Customer Support Overview of This Appendix Overview of This Appendix This appendix provides information on the following topics: • supplies and accessories • shipping screw specifications • HP customer support A-2 Appendix A
Supplies and Customer Support Supplies and Accessories Supplies and Accessories A full range of computer supplies may be ordered through a Hewlett-Packard authorized dealer or sales office, or by phoning or writing HP Direct. Call 1-800-752-0900 for the location of your nearest authorized Hewlett-Packard dealer. To contact a Hewlett-Packard sales representative, see Table A-2 for a list of addresses and phone numbers of HP sales offices. To phone HP Direct call 1-800-538-8787.
Supplies and Customer Support Supplies and Accessories Item HP Part Number Rewritable optical disk (1,024 bytes/sector, 4.7 Gbytes, single disk) 88143J Rewritable optical disk (1,024 bytes/sector, 4.7 Gbytes, 8-pack) C2589J Write-once optical disk (1,024 bytes/sector, 4.7 Gbytes, single disk) 88145J Write-once optical disk (1,024 bytes/sector, 4.7 Gbytes, 8-pack) C2591J 2.6- and 2.3-Gbyte Optical Disks Rewritable optical disk (1,024 bytes/sector, 2.
Supplies and Customer Support Supplies and Accessories Item HP Part Number 0.9 m (2.9 ft) thumb screw to thumb screw K2294 1.5 m (4.9 ft) thumb screw to thumb screw K2295 50-Pin High-Density to 50-PinHigh-Density 0.5 m (1.6 ft) thumb screw to thumb screw C2955A 1.0 m (3.3 ft) thumb screw to thumb screw C2908A 1.5 m (4.9 ft) thumb screw to thumb screw C2956A 2.0 m (6.5 ft) thumb screw to thumb screw C2957A 5.0 m (16.
Supplies and Customer Support Supplies and Accessories Item HP Part Number Disk Cleaners RA-2 Manual Disk Cleaner ProDisk Corporation US Tel.
Supplies and Customer Support Hewlett-Packard Customer Support Hewlett-Packard Customer Support If your jukebox fails during the warranty period, and the suggestions in this user’s guide and accompanying documentation do not solve your problem: NOTE • Consult the Quick FAX or HP FIRST (FAX information Retrieval Support Technology) facsimile assistance services.The phone numbers are under “Faxback Services” on the next page.
Supplies and Customer Support Hewlett-Packard Customer Support Faxback Services Quick FAX and HP FIRST are automated systems that FAX requested product information and/or technical support documents to you. These faxback services are available 24 hours. Simply dial the FAX number from a touch tone telephone or Group 3 facsimile machine and follow the voice prompts that guide you to select an index of available support an product documents.
Supplies and Customer Support Hewlett-Packard Customer Support Denmark 800 10453 Finland 0800 13134 France 05 905900 Germany 0130 810 061 Italy 1678 59020 Netherlands 06 022 2420 Norway 800 11319 Spain 900 993123 Sweden 020 795743 Switzerland 0800 55 1526 French 0800 55 1527 United Kingdom 0800 960271 Other locations in Europe (toll line) +31 20 681 5792 North and South America and Canada (800) 368-9673 or (970) 635-1510 All other countries (to the US) (970) 635-1510 Supplies a
Supplies and Customer Support Hewlett-Packard Customer Support CompuServe HP systems Forum, Go HPSYS America Online HP forum, Go HPSTOR AccessHP and Support on the World Wide Web Product and support information is available on the Hewlett-Packard web site: Product information - www.hp.com Support - www.hp.com/isgsupport/optical/index.
Supplies and Customer Support Hewlett-Packard Customer Support Europe - European Customer Support Center Monday - Friday, 8:30am - 5pm Netherlands Time Austria 0660 6386 Belgium Germany 0180 5 25 81 43 Netherland 020 606 8751 02 626 8806 Norway 22 11 6299 French 02 626 8807 Portugal 01 441 7199 Denmark 3929 4099 Spain 902 321 123 Finland 0203 47288 Sweden 08 619 2170 France 04 50 43 9853 Switzerland 0848 80 11 11 Ireland 01 622 5525 United Kingdom 0171 512 5202 Italy 02 2641
Supplies and Customer Support Hewlett-Packard Customer Support New Zealand 8:30 - 16:00 Wed AEST (09) 356-6640 Singapore 9:00 - 17:00 Mon - Fri (65) 271-7233 Taiwan 8:30 - 17:30 Mon - Fri (02)717-9609 Elsewhere in the World to the US Contact your authorized HP dealer/distributor or the nearest HP sales and service office.
Supplies and Customer Support Hewlett-Packard Customer Support Elsewhere in the World Contact your authorized HP dealer/distributor or the nearest HP sales and service office.
Supplies and Customer Support Warranty Warranty HP PRODUCT C1104J/C1105J/C1106J/C1107J/C1110J DURATION OF WARRANTY One Year 1. HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new. 2.
Supplies and Customer Support Warranty 8. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product. 9.
Supplies and Customer Support Warranty A-16 Appendix A
Operation on a SCSI Bus B Operating This Jukebox on a SCSI Bus
Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI A Brief Overview of SCSI General The Small Computer System Interface (SCSI), is a contention-based bus that accommodates different speed devices without impacting the devices with faster transfer speeds. This specification was defined by the American National Standards Institute (ANSI) in 1986. The specification defines both the physical medium and the command set used to transfer information.
Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI an ID greater than 7, would always assume it won the contention and would attempt to talk, perhaps at the same time as a device with an ID above 7 that was contending for the bus. The following diagram shows the priority scale of IDs when the priority of the two blocks of eight are reversed.
Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI To use this form of addressing, however, the jukebox application software, the SCSI bus drivers and the host adapter firmware all have to support this mode of addressing. The following diagram shows LUNs assigned to devices within the device at ID 6. Transfer Rates on the Bus Initially, the SCSI specification defined a 5 MB/s synchronous data transfer rate on the narrow bus.
Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI Termination is always at both physical ends of the bus. Single-ended and Differential Interfaces The differential bus uses two lines for each signal and measures the voltage difference between the two signals. Differential retains more signal quality than single-ended and is not as sensitive to noise, allowing for a longer cable length.
Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI • This connector is similar to a D-type connector, but smaller and with smaller pin holes placed closer together. • 50-pin low-density ribbon (usually internal to the host) Wide devices (68- pin) use the following connectors: • 68-pin high density Micro D connector (external) This connector is similar to a D-type connector, but longer and slimmer and with smaller pin holes placed closer together. This connector is becoming the most common.
Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox The SCSI Bus and This Jukebox This jukebox is a “fast and narrow” SCSI device with the capability to connect to either a narrow single-ended bus or a wide differential bus. In the diagram below, note that the single-ended (50-line) bus is brought directly onto the jukebox internal narrow bus.
Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox Adding Devices to the Bus When considering adding other devices to the jukebox bus, you should consider the following: • Will adding a device onto a bus with this jukebox interfere or degrade the performance of the jukebox or the device that is added? • If the decision is made to add other devices to the jukebox bus, what SCSI requirements must be observed to make sure the bus will work? Before addressing some questions involved in deci
Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox Because a narrow device only has a 50-pin connector, it will not transmit the eight extra bits of data needed for the wide device on the end of the bus. Using only 50 lines also prevents the narrow device from passing along the IDs of devices at 8 or above.
Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox It is very important that the 68-pin to 50-pin cable is properly configured to assure that the eighteen truncated lines are properly terminated. Cable Lengths Observe SCSI cable maximum lengths; - 3 meters (9.8 feet) for the single-ended bus (remember, this is a fast device) - 25 meters (82 feet) for the differential bus. Termination • Refer to the documentation that comes with your particular adapter to see how to apply termination.
Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox NOTE For current information on issues relating to installation, operation, and support of jukeboxes, you may want to go to: HP Optical Storage www.hp.com/isgsupport/optical/index.
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Table B-1 Default SCSI and LUN Setings in 4- and 6-Drive Jukeboxes LUN Mode OFF LUN Mode ON BUS 1 ID LUN ID LUN JKBX ID 6 0 6 0 DRV 1 ID 5 0 6 1 DRV 2 ID 4 0 6 2 DRV 3 ID 3 0 6 3 DRV 4 ID 2 0 6 4 DRV 5 ID* 1* 0* 6* 5* DRV 6 ID* 0* 0* 6* 6* * if installed
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Table B-2 Default SCSI and LUN Settings in the 10-Drive Jukebox LUN Mode OFF LUN Mode ON BUS 1 ID LUN ID LUN JKBX ID 6 0 6 0 DRV 1 ID 5 0 6 1 DRV 2 ID 4 0 6 2 DRV 3 ID 3 0 6 3 DRV 4 ID 2 0 6 4 BUS 2 LUN Mode OFF LUN Mode ON LUN ID LUN DRV 5ID 5 0 5 0 DRV 6 ID 4 0 5 1 DRV 7 ID 3 0 5 2 DRV 8 ID 2 0 5 3 DRV 9 ID 1 0 5 4 DRV
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Table B-3 LUN Mapping of a 10-Drive Jukebox if “DRVs BUS 1” ID is Changed to an ID Different Than the Jukebox Controller (IDs used are examples) LUN Mode ON BUS 1 LUN Mode ON BUS 2 ID LUN JKBX ID 6 0 DRV 1 ID 5 0 DRV 2 ID 5 DRV 3 ID DRV 4 ID B-14 ID LUN DRV 5ID 4 0 1 DRV 6 ID 4 1 5 2 DRV 7 ID 4 2 5 3 DRV 8 ID 4 3 DRV 9 ID 4 4 DRV 10 ID 4 5 Appe
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure B-2 Four or Six Drives, One Host Adapter, Basic SCSI Addressing Displays on the Control Panel Under CHOOSE LUN MODE * menu >> LUN MODE OFF Operation on a SCSI Bus Under SCSI IDs * > VIEW IDs * > BUS 1 * >> JXBX ID 6 LUN 0 DRV 1 ID 5 LUN 0 DRV 2 ID 4 LUN 0 DRV 3 ID 3 LUN 0 DRV 4 ID 2 LUN 0 DRV 5 ID 1 LUN 0 (if installed) DRV 6 ID 0 LUN 0 (if installed) Appendix B B-15
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure B-3 10 Drives, Two Host Adapters, Basic SCSI Addressing Displays on the Control Panel Under CHOOSE LUN MODE * menu >> LUN MODE OFF Under SCSI IDs * > VIEW IDs * > BUS 1 * >> JXBX ID 6 LUN 0 DRV 1 ID 5 LUN 0 DRV 2 ID 4 LUN 0 DRV 3 ID 3 LUN 0 DRV 4 ID 2 LUN 0 BUS 2 * >> DRV 5 ID 5 LUN 0 DRV 6 ID 4 LUN 0 DRV 7 ID 3 LUN 0 DRV 8 ID 2 LUN 0 DRV 9 ID 1 LUN 0 DRV 10 ID 0 LUN 0 B-1
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure B-4 Ten Drives, One Host Adapter, LUN Addressing, Controller/Drives Use Same IDs Displays on the Control Panel Under CHOOSE LUN MODE * menu >> LUN MODE ON Under SCSI IDs * > VIEW IDs * > JXBX ID 6 LUN 0 Operation on a SCSI Bus BUS 1 * >> DRV 1 ID 6 LUN 10 DRV 2 ID 6 LUN 2 DRV 3 ID 6 LUN 3 DRV 4 ID 6 LUN 4 BUS 2 * >> DRV 5 ID 5 LUN 0 DRV 6 ID 5 LUN 1 DRV 7 ID 5 LUN 2 DRV 8
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure B-5 Ten Drives, One Host Adapter, LUN Addressing, Controller/Drives Use Different IDs Displays on the Control Panel Under CHOOSE LUN MODE * menu >> LUN MODE ON Under SCSI IDs * > VIEW IDs * > BUS 1 * > JXBX ID 6 LUN 0 DRV 1 ID 5 LUN 0 DRV 2 ID 5 LUN 1 DRV 3 ID 5 LUN 2 DRV 4 ID 5 LUN 3 BUS 2 * >> DRV 5 ID 4 LUN 0 DRV 6 ID 4 LUN 1 DRV 7 ID 4 LUN 2 DRV 8 ID 4 LUN 3 DRV 9 ID 4
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Table B-4 No. of Drives 4 Possible Additional SCSI Addresses Available LUN Mode OFF (basic SCSI addressing) Two SCSI addresses are available for connecting other devices. 6 No additional devices can be connected. 10 Two SCSI addresses are available on Bus 1 and 1 SCSI address is available on Bus 2 for connecting other devices.
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode B-20 Appendix B
Safety and Regulatory Information Safety and Regulatory Information C
Safety and Regulatory Information Overview of this Appendix Overview of this Appendix This appendix contains important safety and regulatory information for the United States, Finland, Sweden, Germany, United Kingdom, European Union, and Japan.
Safety and Regulatory Information CDRH Regulations (USA Only) CDRH Regulations (USA Only) The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.
Safety and Regulatory Information EC Radio Frequency Interference Statement (Europe Only) EC Radio Frequency Interference Statement (Europe Only) WARNING This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Safety and Regulatory Information United Kingdom Telecommunications Act 1984 United Kingdom Telecommunications Act 1984 The HP SureStore Optical 660ex and 1200ex jukeboxes are approved under Approval Number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom.
Safety and Regulatory Information Declaration of Conformity Declaration of Conformity C-6
Safety and Regulatory Information Herstellerbescheinigung Herstellerbescheinigung Diese Information steht im Zusammenhang mit den Anforderungen der Maschinenlärn information sverordnung vom 18 Januar 1991. Schalldruckpegel Lp < 70 dB(A) • am arbeitsplatz • normaler betrieb • nach ISO 7779:1988/EN 27779:1991 (Typprüfung) English Translation of German Sound Emission Directive This statement is provided to comply with the requirements of the German Sound Emission Directive, from 18 January 1991.
Safety and Regulatory Information Turvallisuusyhteenveto Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP SureStore Optical 660ex ja 1200ex optiset levymuistiasemat ovat käyttäjän kannalta turvallisia luokan 1 laserlaitteita. Normaalissa käytössä levymuistiaseman kotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825 mukaisesti.
Safety and Regulatory Information English Translation of Finland Regulatory Information English Translation of Finland Regulatory Information LASER SAFETY SUMMARY LASER SAFETY CLASS 1 LASER PRODUCT (The same in Swedish.) HP SureStore Optical 660ex and 1200ex jukeboxes are for user safe class 1 laser products. In normal use the enclosure of the optical drives prevents the laser beam from escaping outside of the product.
Safety and Regulatory Information Japanese VCCI Statement Japanese VCCI Statement This equipment is in the Class A category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment (VCCI). When used in a residential area, radio interference may be caused. In this case, user may be required to take appropriate corrective actions.
Glossary C-D cartridge A plastic enclosure that contains an optical disk. The cartridge is labeled "A" or "B" to denote separate sides of the optical disk. The optical disk is never removed from the cartridge. jukebox controller The part of the jukebox that controls the sending and receiving of SCSI commands and controls the disk transport mechanism. LAN Local area network. A group of computers and peripherals physically connected so users can share hardware and software resources. disk See optical disk.
Glossary optical disk A term synonymous with the 5.25-inch magneto-optical disk. There are two types of optical disks used in jukeboxes: rewritable and write-once. inserted, the drive will write data, but will not write over data that has been previously written. This feature is useful for applications that need permanent data security and audit trails. optical disk library See jukebox.
Index Numerics 16-character display 3-5 A access panel location 1-5 mounting screws 1-5 active bus indicator 1-5 activity light 3-5 administration menu password changing 3-14 entering 3-13 C cable access hole 1-5 changing the SCSI IDs 3-17 chocks 1-19 configuration setting 3-20 configurations listing of 3-21 configuring write verify 1-18 connecting 10-drive jukebox, one host adapter 1-14 10-drive jukebox, two host adapters 1-12 4- or 6-drive jukebox 1-9 power 1-17 with other devices on the bus 1-16 connect
Index SCSI interface active bus indicator 1-5 interface selection switch 1-5 ports 1-5 second level displays CONFIG * 3-8 INFO * 3-8 ONLINE REPAIR * 3-8 SCSI IDs * 3-8 TEST * 3-8 selection buttons 3-5 serial number location 1-5 service call information needed 3-35 setting the LUN mode 3-15 setting the SCSI IDs 3-15 setting up items included 1-2 items not included 1-2 shipping screw specifications A-7 shipping the jukebox 1-21 strain relief clip 1-5 supplies and accessories A-3 switch power 1-5 system compo
