HP CD-ROM Server User's Guide

Troubleshooting A-5
Status Indicator
Remains Lit
If the Status indicator remains on after start-up, this may
indicate an error. Most likely there is a problem with the SCSI
bus or a connected CD-ROM drive. Turn power off and check all
SCSI cable connections. Make sure all connected drives have
unique SCSI addresses and that only the last drive in the SCSI
chain is terminated. For the stand-alone module, restore power
to the drives and then to the CD-ROM server.
Try turning the CD-ROM server off, and then on again (power
cycle). If you have disc changers or multiple drives, wait several
minutes for the Status indicator to turn off.
CD Indicator Off
If the CD indicator remains off when inserting a CD-ROM into a
connected drive, check that the CD-ROM is in a supported
format (High Sierra, ISO 9660, Multisession or ISO 9660 with
Rock Ridge extensions).
For the stand-alone module, turn off power to the CD-ROM
server and drives, and check the SCSI bus connections. Then
restore power, first to the drives and then to the CD-ROM
server.
Errors When Accessing the CD-ROM Server
If you get error messages when accessing the CD-ROM server or
any CD-ROMs:
• Check the SCSI chain. Ensure that all external CD-ROM
drives are switched on and that only the last unit is
terminated.
• Make sure the drives are switched on prior to turning on the
CD-ROM server. For more information, see “
Connecting
CD-ROM Drives to the CD-ROM Server
”in chapter 2.
•
TCP/IP network.
Verify that you have assigned a unique
Internet (IP) address to the CD-ROM server. See also,
“
Assigning an IP Address and Host Name
” in chapter 3.
•
Microsoft Windows Network.
Verify that you have
enabled the SMB protocol.
• Check the front panel indicators and consult the error table
above to help identify problems.
hp.book Page 5 Thursday, April 2, 1998 4:33 PM