1 HV Installation and Operations Guide

Chapter 8 Troubleshooting 183

Chapter Overview 183

LED Indicators 184

Basic Verification 186

SCSI Bus Configuration 186

Fibre Channel Connection 187

SCSI Devices in Windows NT 187

Device Recognition in HP-UX 188

Configuration 189

Devices 189

Host Configuration 189

HBA Device Driver Information 189

Serial Port Problems 190

Diagnosing Problems 191

Cannot Turn On the Tape Library or MO Jukebox 191

Cannot Turn On the Fibre Channel Switch 191

Cannot Turn On the Fibre Bridge 191

Cannot Confirm the Library or MO Jukebox Connection (Win NT) 192

Cannot Confirm Connection Through a Fibre Channel Switch 194

Cannot Confirm the Library or MO Jukebox Connection (HP-UX) 194

Appendix A Serial and Ethernet Pin Assignment 197

Appendix B Controller LUN Commands 199

General Commands 201

Report LUNs Command 201

Copy Manager 204

Extended Copy Command 204

Receive Copy Results Command 204

In-Band Management 208

Download Command 208

Identify Unit Command 211

LUN Inquiry Command 212

Virtual Inquiry Command 214

Additional Vendor Unique Information 216

Mode Page Descriptions 218

Bridge Configuration Mode Page (0x20) 218