1 HV Installation and Operations Guide

190 Basic Verification Chapter 8

Serial Port Problems

If you experience trouble communicating with the serial port, verify the

configuration of the host terminal or terminal emulation program. The bridge

requires the baud rate to be set correctly, 8 data bits, 1 stop bit, and no parity.

Flow control should be set to none or

XON/XOFF, and may cause problems if

set to

[hardware]. Some terminal programs may not support baud rates

higher than 19200, so a lower baud rate may be required. If problems

persist, you may want to check the cabling or try a different host. If a valid

Ethernet IP address is configured, serial configuration settings can also be set

via Telnet.

Customer Support

If you are unable to resolve an issue, see Appendix E, Customer Support.