User's Manual
Table Of Contents
- Hewlett-Packard Limited Warranty Statement
- HP Software License Agreement
- Chapter 1: Connecting CD-Writer Plus and Installing Software
- Chapter 2: Using Your CD-Writer Plus
- Chapter 3: Problem Solving
- Chapter 4: Sharing Your CDs
- Chapter 5: Making Data CDs
- Chapter 6: Making Music CDs
- Chapter 7: making Inserts and Labels
- Chapter 8: Copying CDs
- Chapter 9: Find Files Fast with HP Simple Trax
- What Simple Trax Can Do for You
- Copying Files to CD
- Automatically Copying Files to CD
- Preparing a CD for Automatic Operations
- To Verify Your Schedule Settings
- To Change a Schedule
- Browsing Your Simple Trax CDs
- Finding Files On Your CD
- Copying Files and Folders Back to Your Hard Drive
- Retrieving an Earlier Version of a File
- Importing CDs into HP Simple Trax
- Event Logs
- Changing the Index Display
- Chapter 10: HP Disaster Recovery
- Appendix A: Technical Specifications
- Appendix B: Customer Support
- Index
3-2 Common Symptoms and Solutions
■ If your computer has a power-management feature, disable it (see the
manual that came with your computer).
■ If your system is running printer status monitor software, disable it
(page 3-7).
■ Make sure that you are not attaching a parallel port switch box
anywhere in the CD-Writer Plus drive’s cabling configuration.
Common Symptoms and Solutions
■ Not sure which drive letter was assigned to the CD-Writer Plus drive?
(See “Identifying CD-Writer Plus’s Drive Letter” on page 2-4.)
■ Error message when I double-click on the CD-Writer Plus drive’s icon
(see page 1-10)
■ In Windows Explorer, unable to see the CD label or all the sessions/
files on the CD (see page 1-11)
■ Printer no longer works after connecting the CD-Writer Plus drive (see
page 1-11)
■ Problems printing a file (see page 1-11)
■ System does not recognize the CD-Writer Plus drive (see page 1-11)
■ Copying directly from one CD to another doesn’t work. (see page 3-3)
■ Audio sounds poor (see page 3-3)
■ Video is choppy (see page 3-4)
■ Buffer underrun error messages (see page 3-4)
■ Unable to read a second session reading from a CD-ROM drive (see
page 3-5)
■ Applications cannot find your CD in the CD-Writer Plus drive (see
page 3-6)
■ Lost power to your computer or had to press CTRL-ALT-DEL while
writing to the CD! (see page 3-6)
■ Hard Drive Compression Software (see page 3-7)
■ Achieving optimal performance (see page 3-7)
■ Printer Status Monitor Software (see page 3-7)