HP DLT Tape Library 15-Slot User’s Guide Model A4851A November 1997 Printed in United States © Copyright 1997 Hewlett-Packard Company DLTtape is a trademark of Quantum Corporation
Notice This document contains information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard Company. The information contained in this document is subject to change without notice.
Typographical Conventions This manual uses the following typographical conventions: Font Used for Italics Document titles and statements that need to be emphasized. Typewriter Font Commands you type on your keyboard or screen menu items you can select. COMMAND TEXT Information displayed in the display window of the library. KEYCAP TEXT Keys on the library control panel. NOTE Notes provide information that can be helpful in understanding the operation of the product.
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Contents 1 Product Description Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 HP DLT Tape Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Product Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Supported Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Labeling Bulk Load Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 4 Library Operation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Operating the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Understanding the Display Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Drive Status . . . . . . . . . . . . .
Contents Using Online Repair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35 Clearing a Drive Cleaning Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39 Operating System-based Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39 Running Support Tools . . . . . . . . . . . . . . . . . . . . .
Contents viii
Figures Figure 1-1 HP DLT Tape Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Figure 1-2 Rear Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Figure 2-1 SCSI Interface Mode Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 Figure 2-2 SCSI/Power Cables and Strain Relief Bracket. . . . . . . . . . . . . . . 2-10 Figure 2-3 Front Access Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures x
Tables Table 1-1 DLT Tape Library Offerings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Table 1-2 Upgrade/Conversion Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Table 1-3 DLT Tape Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Table 1-4 DLT Tape Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Table 1-5 DLT Drive Specifications . . . . . . . . . . . . . . . . . . .
Tables xii
1 Product Description 1-1
Product Description Overview Overview • HP DLT Tape Library • Product Matrix • Supported Platforms • Library Rear Panel Features • Specifications 1-2
Product Description HP DLT Tape Library Product Description HP DLT Tape Library • Fully automated • State-of-the-art patented HP robotics • Industry-leading data availability • Industrial-strength durability • User-maintenance-free library system Available configurations are described in Table 1-1 on page 1-4.
Product Description Product Matrix Product Matrix Field Rack Libraries Deskside Libraries Table 1-1 DLT Tape Library Offerings Library Model HP Product Number Mounting Option Config.
Product Description Supported Platforms Product Description Supported Platforms Table 1-4 DLT Tape Media Servers D-Class E-Class K-Class Nova T-Class V-Class Workstation J-Class On supporting platforms, the library can be connected to an HP Fibre Channel SCSI multiplexer (HP A3308A and HP A3511A/Z) and thereby benefit from Fibre Channel speed and distance. The FC-SCSI multiplexer is supported on K, T, and V platforms running HP-UX 10.20 TFC or higher.
Product Description Library Rear Panel Features Library Rear Panel Features Figure 1-2 Rear Panel Features 6 1 5 2 3 5 4 1. Bus 1 SCSI ports (single-ended and differential). Drive 1 and the robotics controller are internally connected to Bus 1. 2. SCSI interface mode switches specify term power, termination and differential settings for each SCSI bus. 3. Bus 2 SCSI ports (single-ended and differential). Drive 2 is internally connected to Bus 2 (two-drive library only) 4.
Specifications Product Description Specifications Quantum DLT4000 and DLT7000 Drive Mechanism Specifications DLT Drive Specifications Characteristic DLT4000 Product Description Table 1-5 DLT7000 Performance Read/write transfer rate: maximum sustained (DLTtape Type IV) non-compressed mode: 1.5 MB/second non-compressed mode: 5.2 MB/second compressed (2:1 typical): 3.0 MB/second compressed (2:1 typical): 10.
Product Description Specifications Table 1-5 DLT Drive Specifications (Continued) Characteristic DLT4000 DLT7000 Recording format 128 track serial serpentine variable block (64 pairs) 256-tpi track density 208 track serpentine (52 quads) 416-tpi track density Data compress algorithm DLZ DLZ Reliability Soft read error rate 1 in 107 bytes minimum (read as one error maximum allowable in 107 of data read minimum) 1 in 107 bytes minimum (read as one error maximum allowable in 107 of data read mini
Product Description Specifications Table 1-5 DLT Drive Specifications (Continued) DLT4000 Product Description Characteristic DLT7000 Physical Specifications Form factor 5 1/4 in. (height with modified depth) 5 1/4 in. (height with modified depth) Height 3.25 in. (w/o bezel) 3.25 in. (w/o bezel) Width 5.7 in. (behind bezel) 5.7 in. (behind bezel) Depth 9.0 in. (measured from back of front bezel) 9.0 in.
Product Description Specifications DLT Tape Library Specifications Table 1-6 Library Specifications Characteristic A4851A Library Performance Average tape access <12 seconds Average tape exchange 24 seconds (mean time to eject tape from drive, robotically exchange tape from magazine and reload drive) Interface SCSI-2 (single ended or differential) Reliability MTBF 100,000 hours MSBF (robotics) 1 million swaps Preventive maintenance None required Power Requirements Total power consumption 1
Product Description Specifications DLTtape Specifications Tape Specifications Characteristic Formatted capacity DLTtape Type III XT DLTtape Type IV 15 GB (non-compressed) 20/35 GB (non-compressed) 30 GB (2:1 typical compression) 40/70 GB (2:1 typical compression) Basic description 0.5 in. (metal particle) 0.5 in. (metal particle) Tape length 1167 ft 1778 ft Cartridge dimensions 4.1 in. x 4.1 in. x 1.0 in. 4.1 in. x 4.1 in. x 1.0 in.
Product Description Specifications Environmental Specifications Table 1-8 Characteristic Environmental Specifications Tape/Drive DLT Tape Library Temperature and Humidity Operating 10° to 40° C 10° to 40° C 20% to 80% RH (drive, non-condensing) 40% to 60% RH (tape, non-condensing) 10% to 90% RH Non-operating w/o disk 0° to 55° C -40° to 70° C 10% to 95% RH 10% to 90% RH Storage/shipment -40° to 66° C (drive) 16° to 32° C (tape) -30° to 60° C (<14 consecutive days) 10% to 95% RH Archive 18°
Product Description Specifications Table 1-8 Tape/Drive Product Description Characteristic Environmental Specifications (Continued) DLT Tape Library Package shock Drop tests 42 in. (packaged drive dropped on six sides, three edges, one corner) 12-in. drop, 5 faces Vibration Operating random 5 - 500 Hz @ 1 grms 10 minutes, 3 axes 0.21 grms Operating sine 0.25 g peak 10 - 300 Hz 0.
Product Description Specifications DLT Tape Library Product Certifications Table 1-9 Product Certification Safety EN60950/IEC 950 Electromagnetic emissions EN55022/CISPR - 22, Class B EN50082 - 1 EN55024 - 2/IEC 1000 - 4 - 2, 4kV CD, 8kV AD EN55024 - 3/IEC 1000 - 4 - 3, 3 V/m EN55024 - 4/IEC 801 - 4, 1kV Peak Power lines 0.
2 Library Installation 2-1
Library Installation Overview Overview To install the library: 1. Choose a location. 2. Prepare library components. 3. Install the host SCSI card(s). 4. Mount the library in a rack (rack mount configuration only). 5. Set the SCSI interface mode switch. 6. Connect the library to the host. 7. Connect power. 8. Configure the host. This chapter also explains how to move or ship the library. NOTE Installation must be performed by HP qualified personnel.
Library Installation Step 1: Choose a Location Step 1: Choose a Location Choose a location that meets the following criteria. Take the library there before unpacking it. Table 2-1 Location Criteria 50-104° F (10-40° C) Power source AC power voltage: 100-127 V or 200-240 V Air quality Minimal sources of particulate contamination. Avoid areas near frequently-used doors and walkways, stacks of supplies that collect dust, and smoke-filled rooms.
Library Installation Step 2: Prepare Components Step 2: Prepare Components Make sure all required components are available. Table 2-2 Components Required for Installation and Use Component Installation Notes Library Do not unpack the library until it is in the proper location. SCSI card(s) Required number of cards installed in host depends on library configuration. Connect drives and robotics controller to differential fast/wide SCSI cards.
Library Installation Step 3: Install the Host SCSI Card(s) Step 3: Install the Host SCSI Card(s) Refer to the host user manual and the SCSI card installation instructions for information on installing SCSI cards.
Library Installation Step 4: Mount the Library in a Rack Step 4: Mount the Library in a Rack For rack mount configurations, refer to the installation instructions included in the rack mount kit.
Library Installation Step 5: Set the SCSI Interface Mode Switch Step 5: Set the SCSI Interface Mode Switch Do not connect any cables yet. The SCSI interface mode switch, shown below, is on the rear panel between the bus 1 and bus 2 SCSI ports. Figure 2-1 SCSI Interface Mode Switch Library Installation To set the SCSI interface mode switch: 1.
Library Installation Step 5: Set the SCSI Interface Mode Switch Table 2-4 shows three ways to connect the library and the corresponding SCSI interface mode switch settings.
Library Installation Step 6: Connect Library to Host Step 6: Connect Library to Host 1. Ensure the host system has been properly shut down and powered off. 2. Connect the SCSI cables. The SCSI bus configuration was determined when the SCSI interface mode switch was set (see the connection diagram on page 2-8). Using this configuration, connect the library to the host. Make sure: The differential port is used. • The last device in the SCSI bus is terminated. 3.
Library Installation Step 6: Connect Library to Host Routing SCSI and Power Cables on Rack Mounted Libraries CAUTION SCSI and power cables must be routed and secured properly on rack mounted libraries. Failure to properly route library cables could result in damage to the cables. To properly route and secure rack mounted library power and SCSI cables: 1. Route the SCSI/power cables through the strain relief bracket: a. Squeeze the two plastic ends of the cable strain relief bracket together. b.
Library Installation Step 6: Connect Library to Host 2. Extend the rack’s antitip rail and verify that the leveller feet are down. WARNING Failure to extend the antitip rail could result in personal injury and/or damage to the library if the rack tips over. 3. Use the key to open the front access door. Remove the two screws that secure the library to the rack. Figure 2-3 Front Access Door Library Installation 4. Slide the library out of the rack so that it is in the fully extended position. 5.
Library Installation Step 6: Connect Library to Host 6. Carefully route the cables down along the back rail. Use a cable tie to secure them to the rail just above the slide mounting bracket. Clip off the ends of all four cable ties. Figure 2-4 Secured SCSI and Power Cables 7. Close the back door on the rack. 8. Push the library back into the rack. 9. Open the front access door. Replace the two screws that secure the library to the rack, then relock the door.
Library Installation Step 7: Connect Power Step 7: Connect Power 1. Plug the power cord into a proper outlet. 2. Turn on the power switch. NOTE If the drive status information does not display, the power-on test was not successful and DEVICE FAILED displays. See “resolving Other Problems” on page 4-43. 3. Turn on the host system. 2-13 Library Installation SELF TEST and NOT READY, and then NOT READY and INVENTORY CHECK display alternately.
Library Installation Step 8: Configure the Host Step 8: Configure the Host An HP qualified service representative must configure the library on the host. This procedure includes installing drives, creating device files and verifying the configuration.
Library Installation Moving or Shipping the Library Moving or Shipping the Library This section explains how to move the library a short distance, such as to another office or to another floor in the building, and how to ship the library to another location. WARNING The library weighs nearly 100 pounds (45 kilograms). To avoid personal injury and possible damage to the library, at least two people must move the library. 1. Properly shut down and power off the host. 2.
Library Installation Moving or Shipping the Library 6. If the library is rack mounted: a. Extend the antitip rail on the rack. WARNING Failure to extend the antitip rail could result in personal injury and/or damage to the library if the rack tips over. b. Slide the library out of the rack so that it is in the fully extended position. c. Reattach the handles to the side of library using two screws. Make sure the handle flanges are on top of the slides.
3 Tape Cartridges 3-1
Tape Cartridges Overview Overview • Choosing Tape Cartridges • Labeling Tape Cartridges • Write-Protecting Tape Cartridges • Maintaining Tape Cartridges • Labeling Bulk Load Magazines 3-2
Tape Cartridges Choosing Tape Cartridges Choosing Tape Cartridges Two tape cartridges are supported. Table 3-1 Supported Tape Types Cartridge Type DLTtape IV Data Cartridge Available Densities 20 GBytes (DLT4000 drive) 35 GBytes (DLT7000 drive) DLTtape III XT Data Cartridge NOTE 15 GBytes Hewlett-Packard recommends using the HP DLTtape IV Data Cartridge. (See Appendix A for ordering information.
Tape Cartridges Labeling Tape Cartridges Labeling Tape Cartridges Make it a practice to use bar code labels on your tape cartridges. Your host software may need to keep track of the following information and the associated bar code: • date of format or initialization • cartridge owner (such as group or department) • storage purpose (such as backup, old version of operating system) If the host software does not keep track of this information, create a method of doing so.
Tape Cartridges Write-Protecting Tape Cartridges Write-Protecting Tape Cartridges The use of the write protect switch ensures data safety for files that have been previously written to the tape and prevents any additional files from being written to the tape. To change the write-protect setting, move the write-protect switch: • Left to prevent data from being written to the cartridge.
Tape Cartridges Maintaining Tape Cartridges Maintaining Tape Cartridges Table 3-2 Tape Cartridge Maintenance DO NOT: • Expose cartridges to magnetic fields. • Leave cartridges in the tape drive when library power is off. • Expose cartridges to extreme temperatures or extreme humidity. Acceptable operating temperatures range from 10-40° C (50-104° F). Acceptable storage temperatures range from 16-32° C (60-90° F).
Tape Cartridges Labeling Bulk Load Magazines Labeling Bulk Load Magazines Bulk load magazines can be labeled in a manner similar to tape cartridges. To label bulk load magazines: 1. Clean the magazine surface with isopropyl alcohol (optional, but recommended). 2. Remove the adhesive backing from the label pouch. 3. Apply the pouch to the magazine. 4. Slide the label into the pouch.
Tape Cartridges Labeling Bulk Load Magazines 3-8
4 Library Operation 4-1
Library Operation Overview Overview • Operating the Control Panel • Understanding the Display Window • Entering the Administration Menu Password • Setting a New Administration Menu Password • Specifying SCSI Addresses • Setting Configuration Options • Retrieving Performance Information • Running an Internal Test • Using Online Repair • Loading Cartridges Into the Library • Removing Tape Cartridges from the Library • Cleaning the Tape Drives • Clearing a Drive Cleaning Error • Vie
Library Operation Operating the Control Panel Operating the Control Panel Figure 4-1 Tape Library Control Panel Library Operation 1. Selection buttons perform the following operations: • CANCEL • PREV • NEXT • ENTER cancels the current operation or option. scrolls the display options backward by one. When held continuously, the options scroll quickly. scrolls the display options forward by one. When held continuously, the options scroll quickly. selects the displayed option. 2.
Library Operation Understanding the Display Window Understanding the Display Window The display window displays drive status indicators and menu options. Drive Status Drive status displays when the library is in the “ready” state. For example: Drive number Status indicator Activity indicator 1 The library has one or two drives, depending on the model number. 2P In this example: • Drive 1 has a cartridge inserted and data is being written to the tape.
Library Operation Understanding the Display Window Control Panel Options Press PREV or NEXT while the library is in the “ready” state to display first level options. Access second level options from ADMIN* (second level options require a password; see “Entering the Administration Menu Password” on page 4-7). An asterisk (*) indicates that the option has multiple selections. When a menu selection is flashing, press ENTER to select the option or display the option’s selections.
Library Operation Understanding the Display Window Control Panel Menu Tree Figure 4-2 Control Panel Menu Options PREV/NEXT PREV/NEXT 1 2 PREV/NEXT RELEASE DOOR If the drive(s) are not empty: Drive Status Indicators C drive needs to be cleaned drive is empty ###### SLOT EMPTY DRIVES NO drive is full (blank) drive is offline PREV/NEXT C drive is being cleaned ↓ drive is writing to tape EMPTY DRIVES YES ENTER ENTER ENTER P tape is write-protected ADMIN * VIEW BAR CODES PSWD 000 000 000 1
Library Operation Entering the Administration Menu Password Entering the Administration Menu Password 1 2 ➔ ADMIN* ➔ PSWD 000-000-000 ➔ CONFIG* A numeric password is required to access options beneath ADMIN* menu of the library (see Figure 4-2 on page 4-6). A three-part password of 000-000-000 is set at the factory. To allow only authorized persons to access the library and change operation settings, the password must be changed.
Library Operation Setting a New Administration Menu Password Setting a New Administration Menu Password 1 2 ➞ ADMIN* ➞ PSWD 000 000 000 ➞ CONFIG* ➞ NEW PASSWORD NOTE Do not forget the password. Only an HP qualified service representative can reset the security code to the factory setting. To set a new password: 1. Follow the steps on the previous page to enter the existing or factory-set password. 2. Press NEXT until CONFIG* displays, then press ENTER. 3.
Library Operation Specifying SCSI Addresses Specifying SCSI Addresses 1 2 ➞ ADMIN* ➞ PSWD 00 000 000 ➞ SCSI IDs NOTE The tape library has a Fast/Wide SCSI interface. SCSI addresses can be set from: • 0 to 7 on a DLT4000-based library • 0 to 15 on a DLT7000-based library If connecting to a narrow host, use only addresses 0 to 7. Table 4-1 SCSI ID Options Option Purpose Explained in Assigns individual SCSI IDs to each drive and the robotics controller.
Library Operation Specifying SCSI Addresses Viewing Current SCSI Address Settings 1 2 ➞ ADMIN* ➞ PSWD 000 000 000 ➞ SCSI IDs ➞ VIEW IDs To view the current SCSI address settings: a. Verify that the drive status displays (if not, press CANCEL until it does). b. Press NEXT until ADMIN* displays, then press ENTER. c. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 4-7). d. Press NEXT until SCSI IDs* displays, then press ENTER. 8. SET IDs* displays.
Library Operation Specifying SCSI Addresses 3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 4-7). 4. Press NEXT until SCSI IDs* displays, then press ENTER. 5. SET IDs* displays. Press ENTER. LIB BUS1 ID # or DRV# BUS# ID # displays. (LIB BUS1 ID # stands for the current SCSI ID of the robotics controller. DRV# BUS# ID # is the current SCSI ID setting for the drive number and its associated bus #.) 6.
Library Operation Specifying SCSI Addresses Interpreting SCSI Bus Status Indicator LEDs Each SCSI bus has an LED to indicate the bus status. Table 4-3 SCSI Status Indicators Indication Status Steady green Port active and OK. Internal (on-board) termination enabled. Flashing green Port active and OK. Internal (on-board) termination disabled. No light Port not active or not configured. Flashing red Bus mismatch or loss of external termination power.
Library Operation Loading Cartridges Into the Library Loading Cartridges Into the Library Inserting/Removing Cartridges with Software If the software package requires that cartridges be inserted and removed using the software, check the software documentation before proceeding. Label all cartridges before inserting them into the magazines. (See “Labeling Tape Cartridges” on page 3-4.
Library Operation Loading Cartridges Into the Library Loading Tapes Tapes are bulk loaded into magazines, which are then inserted into the library through the front access door. The library holds from one to three 5-slot magazines. To load tapes: 1. Verify that the drive status displays (if not, press CANCEL until it does). 2. Verify that all drives in the library are empty (see the note below). displays after the drive number if the drive is empty. displays after the drive number if the drive is full. 3.
Library Operation Loading Cartridges Into the Library 6. Open the access door by pulling the top of the door outward. NOTE Do not let the door fall open. The door straps may be damaged. Figure 4-3 Opening the Front Access Door Figure 4-4 Loading Tape Cartridges into the Magazine 4-15 Library Operation 7. Insert up to five tape cartridges into a magazine so that the tape brand name printed on the top of the cartridge is facing up and the tape label is facing out. The tapes should “click” into place.
Library Operation Loading Cartridges Into the Library 8. Insert the magazine so it lines up with the arrow on the label inside the library, the handle is facing the front of the library, and the tapes are facing the inside of the tape library. The magazine should “click” into place. Figure 4-5 Inserting Magazines 9. Shut and lock the access door using the key lock. Make sure the door is shut completely.
Library Operation Removing Tape Cartridges from the Library Removing Tape Cartridges from the Library Some software packages require that tape cartridges be inserted and removed using the software. If a software package manages files in the library, check the software documentation before proceeding. All drives must be empty before the access door can be released. In addition, some security configurations may prevent the access door from being released.
Library Operation Removing Tape Cartridges from the Library 5. Unlock the access door using the key, then open the door. NOTE Do not let the door fall open. Damage to the door straps may occur. Figure 4-6 Opening the Front Access Door 6. Remove the desired magazine by pushing the button at the top of the magazine handle (see Figure 4-7) and pulling out the magazine. Figure 4-7 Removing Magazines 7. If necessary, remove tapes from the magazine.
Library Operation Removing Tape Cartridges from the Library WARNING Do not attempt to disable the interlocks. If the library is operating with fewer than three magazines inserted and the door open, the user can be exposed to Class II laser light emitted from the bar code reader. 8. Shut and lock the access door using the key lock. Make sure the door is shut completely.
Library Operation Viewing Cartridge Bar Code Labels Viewing Cartridge Bar Code Labels Bar code label information can be viewed for each tape cartridge in the library using the control panel. Bar code information displays sequentially by storage slot number. To view bar code information: 1. Verify that the drive status displays (if not, press CANCEL until it does). 2. Press NEXT until VIEW BAR CODES* displays, then press ENTER. ###### SLOT # displays.
Library Operation Cleaning the Tape Drives Cleaning the Tape Drives 1 2 ➞ ADMIN* ➞ PSWD 000 000 000 ➞ CLEAN DRIVES* Cleaning the drives, which takes about 5 minutes per drive, requires a special digital linear tape cleaning cartridge. (Typically, cleaning cartridges are light yellow and data cartridges are black, brown, or white. See Appendix A for a list of supplies.
Library Operation Cleaning the Tape Drives ###### SLOT # displays (“######” is a barcode number or is blank if barcodes are not being used, and the storage slot location number is flashing). Press ENTER to select the displayed storage slot location or press NEXT or PREV to select a different storage slot location, then press ENTER. 6. CLEAN DRIVE 1 displays. Press NEXT until the drive number to clean displays, then press ENTER.
Library Operation Cleaning the Tape Drives Drive Cleaning Issues Table 4-7 lists circumstances that can cause a drive cleaning message, C , to appear when a tape cartridge may be at fault. Note that: Table 4-4 • Drives do not require scheduled cleaning maintenance. Excessive use of the cleaning cartridge can cause unnecessary wear on drive heads. • After 20 cleaning cycles, the cleaning cartridge must be replaced.
Library Operation Setting Configuration Options Setting Configuration Options 1 2 ➞ ADMIN* ➞ PSWD 000 000 000 ➞ CONFIG* Set certain options, called configurations, to customize the way the library operates. To change a configuration: 1. Verify that the drive status displays (if not, press CANCEL until it does). 2. Press NEXT until ADMIN* displays, then press ENTER. 3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 4-7). 4. INFO* displays.
Library Operation Setting Configuration Options The following table describes the available configurations. Table 4-5 Configuration Options Config Name RECOVERY ON/OFF Description ON Library attempts to recover from errors. OFF Library immediately stops moving if an error condition occurs. Default ON Default is RECOVERY ON, and recovery should remain ON under normal conditions. RESTORE DEFAULTS Sets all library configurations back to their default settings.
Library Operation Setting Configuration Options Table 4-5 Configuration Options (Continued) Config Name Description Default REP RECOVERED ON/OFF ON Recovered errors are reported. OFF Recovered errors are not reported. CONF40 ON/OFF Used by service personnel only. Do not attempt to use this configuration – to do so may result in a service call.
Library Operation Retrieving Performance Information Retrieving Performance Information 1 2 ➞ ADMIN* ➞ PSWD 000 000 000 ➞ INFO* Use the INFO* option to dDisplay information about the operations of the library. This information is called a log. To access an information log: 1. Verify that the drive status displays (if not, press CANCEL until it does). 2. Press NEXT until ADMIN* displays, then press ENTER. 3.
Library Operation Retrieving Performance Information Table 4-6 Information Logs (Continued) Problem DRIVE FW* INTERFACE FW* D1 REVISION# Firmware revision of drive 1. D2 REVISION# Firmware revision of drive 2 (two drive library only). BUS NUM = Press NEXT or PREV to display the interface bus number to select, then view: HARD ERROR * Log entries are described after “RECOVERY ERROR” in this table. SOFT ERROR * Log entries are described after “RECOVERY ERROR” in this table.
Library Operation Retrieving Performance Information Table 4-6 Information Logs (Continued) Problem Solution Log Entries Log entries for HARD ERROR *, SOFT ERROR *, and RECOVERY ERROR * An asterisk before the log name indicates that pressing ENTER when an error number is displayed provides more information. Indicates the cause of the failure. *FRU 1 # Field replaceable unit most likely to be at fault. *FRU 2 # Field replaceable unit second most likely to be at fault.
Library Operation Retrieving Performance Information Table 4-6 Information Logs (Continued) Problem Log entries for error logs (continued) An asterisk before the log name indicates that pressing ENTER when an error number is displayed provides more information. 4-30 Solution DESTINATION 1 # Element to which the first destination refers. (Valid for MOVE and EXCHANGE movements only.) DESTINATION 2 # Element to which the second destination refers. (Valid for EXCHANGE movement only.
Library Operation Running an Internal Test Running an Internal Test 1 2 ➞ ADMIN* ➞ PSWD 000 000 000 ➞ TEST* WARNING Class II laser light is generated in this library. If operating the library with access panels removed or with less than three tape magazines installed with the interlocks disabled and the front door open, do not stare into the light from the bar code reader. Laser light warning labels are located adjacent to the side access panels and the top access panel.
Library Operation Running an Internal Test The following table describes the internal tests available from the control panel. Tests are listed alphabetically according to function. Table 4-7 Internal Tests Test Name Description EXERCISE MECH Runs the VERTICAL TEST, TRANSLATE TEST, MAGAZINE IO, and DRIVE IO tests. Each test is run one time per test loop. Drives and picker must be empty. Also requires one loaded tape cartridge and empty slots equal to the number of drives installed.
Library Operation Running an Internal Test Table 4-7 Test Name Internal Tests (Continued) Description Checks out the general capability of the library. Runs INIT MECHANICS and EXERCISE MECH. Each test is run one time per test loop. FIND PLUNGE HOME Runs mechanism recalibration, determines the reference points in the picker travel path, and tests the picker. This test assumes that the mechanics and servo system are functional. No tape cartridges are required.
Library Operation Running an Internal Test Table 4-7 Internal Tests (Continued) Test Name REWIND MEDIA Description Service personnel use only. Do not run this test if the library contains tape cartridges containing actual customer data. Rewinds the tape in the drive(s) and opens the solenoid in the drive handle, which allows the tape to be removed from the drive by lifting the handles. This option removes tapes from the drives If the picker malfunctions. CLEAR SOFT LOG Sets the soft error log to zero.
Library Operation Using Online Repair Using Online Repair 1 2 ➞ ADMIN* ➞ PSWD 000 000 000 ➞ ONLINE REPAIR Online repair is a feature that allows: • Authorized service representatives to replace a faulty drive while the library is active. • Users to clear a drive cleaning error when the tape in the drive may be damaged. Under normal conditions, this option should only be used by an HP qualified authorized service representative.
Library Operation Using Online Repair 6. Press NEXT until DRV # OFF FAILED displays then press ENTER. 7. CHANGE CONFIRMED displays briefly, then ONLINE REPAIR* displays. Press ENTER. 8. DRIVE POWER* displays. 9. Press NEXT or PREV until DRIVE STATUS displays, then press ENTER. 10. Press NEXT or PREV until DRV # OFF FAILED displays (where “#” is the number of the drive that was just taken offline) then press ENTER. 11. DRV # OFF FAILED displays, where “#” is the drive number and “OFF FAILED” is flashing.
Library Operation Clearing a Drive Cleaning Error Clearing a Drive Cleaning Error 1 2 ➞ ADMIN* ➞ PSWD 000 000 000 ➞ ONLINE REPAIR CAUTION Using this option causes the library drive mechanism(s) to become inactive. To use this option to clear a drive cleaning error: 1. With CLEAN DRV # displayed, press CANCEL until the drive status displays. (# is the drive number containing the damaged tape.) 2. Press NEXT until ADMIN* displays, then press ENTER. 3.
Library Operation Clearing a Drive Cleaning Error 13. SETTING UP DRIVE displays briefly while the drive communication tests run, then CHANGE CONFIRMED displays briefly, then ONLINE REPAIR* displays. 14. Press CANCEL twice to return to the drive numbers and status indicators (“ready” state). 15. Try reading the damaged tape again. If the tape can be read, back up data from the damaged cartridge to another tape cartridge and discard the damaged one.
Library Operation Troubleshooting Troubleshooting There are two ways to get information and run tests when errors occur in library operation. Operating system-based support tools allow use of a consistent user interface that spans product lines, as well as remote access. Library firmware-based diagnostics require use of the library’s control panel and display window. Operating System-based Support Tools Several different types of operating system-based support tools exist.
Library Operation Troubleshooting Running Support Tools The Support Tools Manager (STM) can be accessed through any of three interfaces: • xstm (X Window graphical) — for X Windows terminals and workstations. Execute: /usr/sbin/xstm or /usr/sbin/stm/ui/bin/stm -x • mstm (menu-based) — for non-graphics terminals. Execute: /usr/sbin/mstm or /usr/sbin/stm/ui/bin/stm -m • cstm (command line) — for running scripts. Execute: /usr/sbin/cstm or /usr/sbin/stm/ui/bin/stm -c 1.
Library Operation Troubleshooting DLT Drive Expert Tools The following table lists expert tool categories, and the specific commands available within each for the drives. Table 4-9 Category Drive Expert Tool Commands Command Effect EXIT Exits the Support Tools Manager. Logs VIEW LOGS Displays the Read Error Counter Page, Write Error Counter Page, or Compression Log. CLEAR LOGS Clears the Read Error Counter Page or the Write Error Counter Page.
Library Operation Troubleshooting Robotics Controller Expert Tools The following table lists expert tool categories, and the specific commands available within each for the robotics controller. Table 4-10 Category Robotics Controller Expert Tool Commands Command Effect File EXIT Exits the Support Tools Manager. Logs VIEW LOGS Displays the Error, Recovery, Drive, Odometer, and Runtime Logs. Info DESCRIBE Displays the vendor ID, product ID, product revision level, and peripheral device type.
Library Operation Troubleshooting Table 4-10 Robotics Controller Expert Tool Commands (Continued) Command Tests (continued) EMPTY PICKER Unloads the picker. The cartridge is returned to its home location if it is known, otherwise to the first available empty slot. VERTICAL ENCODER Moves the picker up and down its full course of travel. REZERO Initialize robotics controller. POSITION TO ELEMENT Position picker in front of a selected slot.
Library Operation Troubleshooting Table 4-11 Troubleshooting Problem Solution Library will not power on. • Make sure the power cord connections are tight. • Make sure the power switch is switched on. (The power switch is located on the library control panel, see Figure 4-1 on page 4-3.) • Make sure the power outlet is operating. • Replace the power cord with a known good one. • If the library still won’t power on, call a service representative.
Library Operation Troubleshooting Table 4-11 Troubleshooting (Continued) Problem No display messages appear. An error message is received after bulk loading tape cartridges. • Make sure the power cord is connected. • Make sure the power switch is on. • Power cycle the library. (See the caution note at the end of this table.) • If there is still no display, call a service representative for assistance. • Verify that cartridges are inserted into the magazine in the correct orientation.
Library Operation Troubleshooting Table 4-11 Troubleshooting (Continued) Problem Solution Cannot remember the administration menu password. First, try the default password (000-000-000). If the default is not accepted, call a service representative for assistance. Attempted to open the front access door, but a RESERVED message displays. • The host may have reserved an element and must unreserve it. Refer to the host system documentation to unreserve a tape.
A Supplies and Accessories A-1
Supplies and Accessories Supplies and Accessories Supplies and Accessories A full range of computer supplies can be ordered through a Hewlett-Packard authorized dealer or sales office, or by phoning or writing HP Direct. Call 1-800-752-0900 for the location of your nearest authorized Hewlett-Packard dealer. To phone HP Direct call 1-800-538-8787, or write to HP Direct at the following address: HP Direct Hewlett-Packard attn: Mail Order P.O.
Supplies and Accessories Supplies and Accessories Table A-1 Basic Supplies and Accessories HP Part Number 5-slot removable magazine with 5 HP DLT tape IV data cartridges C5148F — 5-slot removable magazine, empty C5149F — HP DLTtape IV Data Cartridge 35 Gbyte/20 GByte native capacity C5141F — HP DLTtape III XT Data Cartridge 15 GByte native capacity C5141A — Cleaning Tape Cartridge C5142A — — — •Supplies and Accessories HP Product Number Item Bulk Load Tape Magazines Tape Cartridges B
Supplies and Accessories Supplies and Accessories Table A-1 Basic Supplies and Accessories (Continued) HP Product Number HP Part Number .5m SCSI cable; high-density with thumb screws to high-density with thumb screws, m-m C6509A 8120-6147 2.
Supplies and Accessories Supplies and Accessories Table A-1 Basic Supplies and Accessories (Continued) HP Part Number DLT 4000 – 1 Drive upgrade kit (upgrades a DLT4000 1/15 to DLT4000 2/15) A4842A — DLT 7000 – 1 Drive upgrade/conversion kit (upgrades a DLT4000 1/15 to DLT7000 2/15 orDLT4000 1/15 to DLT7000 2/15 ) A4843A — •Supplies and Accessories HP Product Number Item Drive Upgrade Kits User's Guide (replacement/additional) A4851-90000 A-5
Supplies and Accessories Supplies and Accessories A-6
B Safety and Regulatory Information B-1
Safety and Regulatory Information Overview Overview This section contains important safety and regulatory information for the United States, Finland, Sweden, European Union, and Japan.
Safety and Regulatory Information Safety Information Safety Information Laser Safety WARNING Do not attempt to disable the interlocks or open the service panels while library power is turned on. If the library is operating with the service panels removed, or with fewer than three magazines inserted and the door is open, you can be exposed to Class II laser light emitted from the bar code reader. CDRH Regulations (USA Only) The Center for Devices and Radiological Health (CDRH) of the U.S.
Safety and Regulatory Information Regulatory Information Regulatory Information FCC Radio Frequency Interference Statement (USA Only) This equipment has been tested and found to comply with the limits for a Class B digital device, persuant to part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Safety and Regulatory Information Regulatory Information EC Declaration of Conformity •Safety and Regulatory Information B-5
Safety and Regulatory Information Regulatory Information Herstellerbescheinigung Diese Information steht im Zusammenhang mit den Anforderungen der Maschinenlärn information sverordnung vom 18 Januar 1991. Schalldruckpegel Lp < 70 dB(A) • am arbeitsplatz • normaler betrieb • nach ISO 7779: 1988/EN 27779:1991 (Typprüfung) English Translation of German Sound Emission Directive This statement is provided to comply with the requirements of the German Sound Emission Directive, from 18 January 1991.
Safety and Regulatory Information Regulatory Information Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP DLT Tape Library -nauhamuistiasemat ovat käyttäjän kannalta turvallisia luokan 1 laserlaitteita. Nauhamuistiasemien sisälle asennettu lasersädettä käyttävä viivakoodinlukija ei normaalissa käytössä aiheuta vaaraa käyttäjälle. Laitteiden turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
Safety and Regulatory Information Regulatory Information VARNING ! När skyddshöljet av magnetbandstationen är öppnad, kan användaren utsättas för laserstrålning då streckkodläsare är i funktion. Stirra ej in i strålen.
Safety and Regulatory Information Regulatory Information The information about the radiation characteristics of the laser diode used in the laser bar code reader: Wavelength Power Laser safety class 675 nm 0,5 mW Class 2 laser Japanese VCCI Statement English Translation of Japanese VCCI Statement This equipment is in the Class B category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment (VCCI).
Safety and Regulatory Information Regulatory Information B-10
Index A accessories, listing of A-3 addresses HP Direct, supplies A-2 ADMIN * menu 4-5 entering the password 4-7 E environment 2-3 Environmental specifications 1-12 Expert Tools DLT Mechanism 4-41 I B bar code labels labeling cartridges 3-4 labeling magazines 3-7 ordering A-3 viewing from display window 420 C cables routing 2-10 cleaning the drives 4-21, 4-23 clearance 2-3 connecting the tape library 2-9 connection options 2-8 control panel menu 4-6 conventions typographical iii D DIP switch setting 2-7
Index moving 2-15 tapes choosing 3-3 cleaning issues 4-23 ejecting 4-17 labeling 3-4 maintenance of 3-6 ordering A-3 write-protecting 3-5 tapes drives cleaning 4-23 temperature operating 2-3 troubleshooting 4-43 type styles in this book iii V voltage 2-3 Index-2
