HP StorageWorks XP Disk Array Configuration Guide for Linux XP24000, XP20000, XP12000, XP10000, SVS 200 (A5951 - 96097, September 2007)

Recommended actionError condition
Reboot the host.The disk array performs a self reboot
because the disk array was busy or
it logged a panic message.
Contact HP.The disk array responds “Not Ready”
or the disk array has displayed “Not
Ready” and timed out.
Check the FCA and make sure it was installed properly. Reboot the
host.
The host detects a parity error.
Make sure there are no duplicate disk array TIDs and that disk array
TIDs do not conflict with any host TIDs.
The host hangs or devices are
declared and the host hangs.
Calling the HP support center
If you are unable to resolve an error condition, contact the HP support center for assistance.
Contact information
Telephone numbers for worldwide technical support are listed on the HP support web site:
http://www.hp.com/support/.
Before you call
Be sure to have the following information available:
• Technical support registration number (if applicable)
• Product serial numbers
• Product model names and numbers
• Applicable error messages
• Operating system type and revision level
• Detailed, specific questions
For continuous quality improvement, calls may be recorded or monitored.
Troubleshooting26