HP Storage Hardware Providers VDS/VSS Installation Guide (5697-1131, August 2011)
Table Of Contents
- HP Storage Hardware Providers VDS/VSS Installation Guide
- Contents
- 1 Overview of HP Storage hardware providers
- 2 Installing HP hardware providers for HP P6000 disk arrays
- Preparing to install HP P6000 hardware providers
- Installing hardware providers for HP P6000 disk arrays
- 3 Installing HP hardware providers for HP P9000 disk arrays
- Preparing to install HP P9000 hardware providers
- Installing hardware providers for HP P9000 disk arrays
- 4 Troubleshooting the HP hardware providers
- 5 Support and other resources
- Glossary
- Index
3. For P9000 and XP family of disk arrays only: Verify that the RAID Manager Library is installed
on all VDS/VSS servers. The RMLib is required in order to copy LUNs using VSS.
4. Make sure you configured the VSS configuration utility as explained in the configuration and
installation sections.
5. Check configuration as explained in the configuration and installation sections:
• VDS/VSS server not connected to the SAN correctly.
• For P9000 and XP family of disk arrays only: Check that a host group named SVOL exists
with secondary LDEVs that match the parameters of the primary LUNs (same emulation type
and size). Also check that a host group named SHADOW exists. No host WWNs should be
associated with the SVOL or SHADOW host groups before installation.
• For P6000 only, check the P6000 Command View management server and VDS/VSS server
connectivity.
• For P6000 only, a firewall may be interfering with connectivity between Command View and
VDS/VSS servers.
6. Review the Windows application event log, Windows system event log, and VSS trace to locate
errors in the snapshot process. See the Microsoft website and Windows help for information
about the log and trace files.
7. Use a process of elimination to determine which components are not working. You can do this
by testing components individually:
• Test VSS and the array by using the Microsoft VShadow utility (or DiskShadow in Windows
Server 2008) available in the Microsoft VSS Software Developer's kit to create snapshots.
For Windows Server 2003, at the command prompt, enter:
vshadow [drive letter]
The drive letter is the production LUN you want to copy. See the Microsoft documentation for
details about using VShadow.
For Windows 2008/2008 R2, at the command prompt, enter:
DiskShadow
Then enter:
Add Volume[drive letter]
Then enter:
Create
The drive letter is the production LUN you want to copy. See the Microsoft documentation for
details about using DiskShadow.
• Test your backup application and VSS together by making a backup copy on a local drive,
bypassing the HP VSS hardware provider and the disk array.
• For P9000 and XP family of disk arrays only: Test array copy capability by using Business
Copy to create P-VOL and S-VOL pairs and copy the P-VOL to the S-VOL. See the HP Storage
Business Copy User Guide for instructions.
VSS copies intermittently fail or time out
VSS allows only 30 seconds for the entire snapshot process, including only 10 seconds for actually
making the copy. This narrow time window can cause a limitation in your system to prevent snapshot
creation. The following issues may affect system performance:
• For P6000 only: A firewall or LAN traffic can slow or prevent communication. Reconfigure the
firewall or LAN to increase throughput.
• Viruses can slow server operation. Use a virus scan product to check for viruses.
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