HP SIM V5.1 User Guide (356920-009, January 2007)
3. Click ProLiant and Pentium/Xeon servers.
4. Click Compaq ProLiant Servers.
5. Select the appropriate ProLiant series (for example, Compaq ProSignia 720 server series).
6. Select the appropriate server (for example, Compaq ProSignia 720 ser ver 3/350-512).
7. In the tasks for your selected products box, click download drivers and software.
8. In the select operating system list, select the appropriate operating system (for example, Microsoft
Widows 2000).
9. In the select a category list, select Software - System Management.
10. Click HP Insight Management Agent for Windows 2000/Server 2003.
The agents are installed.
Collection
While trying to create a duplicate collection name in a Shared or Private section, an error message is generated.
Solution:
Duplicate collection names are not allowed in Shared or Private sections. Collection names should
be unique even though the collections exist in Private and Shared.
After deleting a system, the product name or Web Agent criteria are not removed.
Solution:
After a product name or Web Agent is discovered, that search criteria remains in the database
until the database is reinstalled, which enables you to search on criteria that was present once and might
be present again in the future (for example, base tasks on a collection with these criteria, and set it to run
when new systems or events meet the search criteria).
Machine names that have spaces within their name are truncated at the space character in a collection.
Solution:
When HP SIM writes a discovered system to the SQL database, SQL truncates the name if a space
occurs in the machine name. Rename the system without a space.
When trying to sort a collection, it sometimes requires multiple clicks for the column to sort.
Solution:
Quick mouse movements inhibit the applet from reading mouse clicks. Hold the mouse absolutely
still while clicking the column to sort.
When sorting a search by IP address, the addresses are not listed in numerical order.
Solution:
The IP addresses are listed in numerical order, which implies an order like 122.22.22.15,
122.22.22.152, 122.22.22.155, 122.22.22.17, 122.22.22.171, 122.22.22.18. HP is investigating
the possibility of providing a fix in a later release.
Configure or Repair Agents
After choosing host based authentication for SSH and attempting to run Configure or Repair Agents on an
HP-UX or Linux managed system, the following error appears: Failed to configure SSH for host
based authentication Configuration failed to complete due to the following
exception: Could not access the file or directory <file name> on the target
system <target name>. Remote system reported following error message: Permission
denied. Check whether the directory or file exists or whether the user has the
operating system permission to access it.
Solution:
You must provide root user credentials on the target system to configure managed systems for host
based SSH authentication.
When running Configure or Repair Agents targeting a Citrix server, it fails due to Citrix drive C: remapping.
Solution:
Deploy preconfigured agents through either the Integrity Support Pack or the Install Software and
Firmware tools.
Custom tools
My custom tool fails with the following error:
C:\Program Files\OpenSSH\bin\switch.exe: *** ca t create title mutex ´Global\cy
gwin1S3-2003-11-04 16:46.title_mutex.0´, Win32 error 0
Solution:
The user who is trying to run the custom tool is not in the Administrators group. Add the user to the
Administrators group.
Collection 549