HP Systems Insight Manager 5.3 Installation and Configuration Guide for Windows HP Part Number: 418812-005

Click Next when you've made your selections.
4. Enter a directory path where you want RSSWM to be installed. RSSWM uses OpenView Configuration
Manager (OVCM); if a previous installation of OVCM is detected, it will be shared by RSSWM. Click
Next.
WARNING! Korean and Chinese characters are not supported for custom directory paths when
installing HP Remote Support Software Manager. Either choose the default installation path or use ANSI
characters for a custom directory path to avoid installation and configuration failures.
76 Initializing the Remote Support Software Manager