HP Systems Insight Manager 6.3 User Guide

During a custom Systems Insight Manager installation, Insight Remote Support lays down core
components and then runs a configuration. If you cancel the configuration after Insight Remote
Support core components are completely installed, but before the configuration is complete,
subsequent Systems Insight Manager installations will not reinstall Insight Remote Support.
Solution: You must configure Insight Remote Support by clicking Start→Programs→Insight Remote
Support→Initialize Insight Remote Support. This is the same step you perform to configure Insight
Remote Support if it was installed through a typical installation of Systems Insight Manager.
License Manager
Collection of Lights-out 100 licenses from Lights-out 100 targets are supported in Systems Insight
Manager 6.1 and deployment on LO100 targets on G6 servers with latest firmware versions.
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When a subscription license for a particular product has expired, license manager's opening table
will still show that product has no system limit. The true disposition of licenses for the corresponding
product can be determined by opening Manage Licenses. If an expected subscription license is
not listed, it has expired and is no longer available.
Locale
Certain parts of CLI output might contain system-generated text that always appears in the language
indicated by the default CMS locale, not the locale of the user's CLI terminal. This condition can
occur following two problems:
• This text might provide a localized property key of the TDef file, which is not allowed for TDef
input.
• This text might be identified by one or more question mark (?) character strings appearing in
the CLI output.
Solution: The CMS locale is determined by the globalsettings.props file. To change the
CMS locale and possibly allow the CLI to generate proper locale text, edit the
globalsettings.props file by running the following command:
To set CMS Locale to Japanese:
mxglobalsettings -s -f CMSLocale=ja_JP
To set CMS Locale to English:
mxglobalsettings -s -f CMSLocale=en_US
After you run this command, restart Systems Insight Manager.
Managed Environment
When you set the Ignite server on the Managed Environment page and then access the page
again, you cannot change and save the address again.
Solution: To bypass this problem, modify the Ignite tools from the CLI using the tools' original tdefs,
as follows:
Procedure 41 Issue with changing and saving the address of an Ignite server
1. From the CLI, go to the Tools directory under the Systems Insight Manager install directory
on Windows and under /var/opt/mx/tools on Linux and HP-UX.
2. Run mxtool -mf <tool XML> -x force' where <tool XML> for each TDef is as follows:
iux_tools.xml
swm-msa-tools.xml
swm-ssa-tools-up.xml
swm-ssa-tools.xml
hpux\iux_tools.xml
hpux\swm-msa-tools.xml
166 Troubleshooting