HP Systems Insight Manager 7.2 User Guide

Sign-in
User is not able to sign-in to HP SIM when HP SIM is installed on RHEL6.1 64-bit operating system.
For HP SIM to work on RHEL6.1 64-bit operating system, the 32-bit library (32-bit(i686) version
of PAM-level Red Hat Packager Manager (RPM)) must be installed as part of the operating system
installation. This is a prerequisite for HP SIM installation.
SNMP settings
Configuring SNMP settings through Configure or Repair Agents displays corrupt message in task
results.
The reported problem will occur if the target system is configured with any localized language
except in English. The /etc/init.d/snmpd script does not follow localization standards and
the error is provided as part of Linux operating system SNMP service.
SNMP traps
After applying Hotfixes or an upgrade, if there is an issue receiving SNMP traps, complete the
following:
1. Stop the HP SIM service.
2. Restart Windows SNMP service.
3. Start the HP SIM service.
SSH communication
Domain support for SSH communication:
• Hyper-V systems
SSH communication between a CMS and a managed system works properly only when the
managed system is in a workgroup. If the managed system is in a domain, then the
communication between the managed system and the CMS fails over SSH.
• Windows systems
SSH communication between a CMS and a managed system fails if both are in a domain.
Software/Firmware
The Software and Firmware revision section under system page of an MSA displays details of both
the controllers.
System Page
When WBEM protocol is enabled, incorrect drive information is displayed in the Logical Volume
section in the Performance tab for a blade server.
Solution: To view the accurate drive information, disable the WBEM protocol and enable SNMP
protocol. To do so, select Options→Protocol Settings→Global Protocol Settings.
System status
HP SIM shows system with health status OK, although the power status is Major. When Power
supplies are grouped, the overall status of the Power Supply group is determined by the Power
Supply Redundancy group. This is expected behavior.
Target selection wizard
Cannot launch target selection wizard in Firefox (3.x and above) if HP SIM is upgraded to 7.0 or
later.
When you upgrade to HP SIM 7.0 or later and the same Firefox browser is being used for launching
older versions of HP SIM, then the target selection wizard will cease to work. Target selection steps
appear to be blank, with no control, or the controls might be present, but do not work correctly.
194 Troubleshooting